Re: Issue tracking

Hi Dave,

Le 2021-11-15 à 05:37, Dave Page a écrit :
>
>
> On Fri, Nov 12, 2021 at 11:31 PM Philippe Cloutier <chealer(at)gmail(dot)com>
> wrote:
>
> Le 2021-11-10 à 04:06, Dave Page a écrit :
>> Hi
>>
>> On Tue, Nov 9, 2021 at 11:23 PM Philippe Cloutier
>> <chealer(at)gmail(dot)com> wrote:
>>
>> [...]
>>
>>
>> The ticket I filed was set to Status "Rejected". Could
>> someone either explain why or set that field to a more
>> representative value?
>>
>> Because at the time we had no plan to change tracker. Or are you
>> talking about a different ticket?
>
>
> No, I am talking about #5042. I would obviously prefer if it had
> been solved yesterday, but it does not mention any timeframe. It
> is simply a report of the issue (and implicitly, a request to
> solve it as soon as possible).
>
> Right, so it is the same ticket. We don't have any definitive plans to
> change the tracker at the moment. As I mentioned, we are considering
> Github, but that is by no means decided, and we may well leave things
> as they are. It's also not a pgAdmin feature, which is another reason
> why the issue was rejected; the issue tracker is for tracking
> features/bugs in pgAdmin itself; we don't keep any infrastructure
> related issues there.

You are correct that this is not an issue in the pgAdmin product.
However, the Redmine instance tracks issues in *projects* (as can be
seen in the screenshot). If it really tracks issues in products, the
instance should be adjusted accordingly.

For sure, the project  is *not* just for tracking features and bugs in
pgAdmin itself. There is even a tracker dedicated to support requests,
so it would be hard to imagine that project issues would not be tracked
when even support requests are.

>
>>
>>
>>>
>>> On Wed, Nov 3, 2021 at 9:20 AM Philippe Cloutier
>>> <chealer(at)gmail(dot)com> wrote:
>>>
>>> Greetings,
>>> After starting to use pgAdmin a couple years ago and
>>> struggling to track one of its issues, I figured out
>>> that its issue tracker was not publicly visible (an
>>> account is required to display tickets). I reported that
>>> meta-issue in report #5042.
>>>
>>> The ticket's Status field was later set to Rejected. In
>>> August, I asked in that ticket if there was a reason for
>>> that.
>>>
>>> In September, as there had been no answer, I
>>> specifically asked Dave Page, who is responsible for the
>>> field's change, if he could explain it. Unfortunately,
>>> more than a month later, that question remains
>>> unanswered, as can be seen in the following screenshot:
>>>
>>> I am therefore resorting to this forum to request help
>>> from the pgAdmin community. Can someone either solve
>>> that or at least help elucidate? A quick look indicates
>>> that Mr Page still contributes to pgAdmin.
>>>
>>> Thanks in advance
>>>
>>> --
>>> Philippe Cloutier
>>> http://www.philippecloutier.com
>>>
>>>
>>>
>>> --
>>> Dave Page
>>> Blog: https://pgsnake.blogspot.com
>>> Twitter: @pgsnake
>>>
>>> EDB: https://www.enterprisedb.com
>>>
>> --
>> Philippe Cloutier
>> http://www.philippecloutier.com
>>
>>
>>
>> --
>> Dave Page
>> Blog: https://pgsnake.blogspot.com
>> Twitter: @pgsnake
>>
>> EDB: https://www.enterprisedb.com
>>
> --
> Philippe Cloutier
> http://www.philippecloutier.com
>
>
>
> --
> Dave Page
> Blog: https://pgsnake.blogspot.com
> Twitter: @pgsnake
>
> EDB: https://www.enterprisedb.com
>
--
Philippe Cloutier
http://www.philippecloutier.com