Re: Issue tracking

Le 2022-01-19 à 18:07, Philippe Cloutier a écrit :
>
> Hi Dave,
>
> Le 2021-11-15 à 05:37, Dave Page a écrit :
>>
>>
>> On Fri, Nov 12, 2021 at 11:31 PM Philippe Cloutier
>> <chealer(at)gmail(dot)com> wrote:
>>
>> Le 2021-11-10 à 04:06, Dave Page a écrit :
>>> Hi
>>>
>>> On Tue, Nov 9, 2021 at 11:23 PM Philippe Cloutier
>>> <chealer(at)gmail(dot)com> wrote:
>>>
>>> [...]
>>>
>>>
>>> The ticket I filed was set to Status "Rejected". Could
>>> someone either explain why or set that field to a more
>>> representative value?
>>>
>>> Because at the time we had no plan to change tracker. Or are you
>>> talking about a different ticket?
>>
>>
>> No, I am talking about #5042. I would obviously prefer if it had
>> been solved yesterday, but it does not mention any timeframe. It
>> is simply a report of the issue (and implicitly, a request to
>> solve it as soon as possible).
>>
>> Right, so it is the same ticket. We don't have any definitive plans
>> to change the tracker at the moment. As I mentioned, we are
>> considering Github, but that is by no means decided, and we may well
>> leave things as they are. It's also not a pgAdmin feature, which is
>> another reason why the issue was rejected; the issue tracker is for
>> tracking features/bugs in pgAdmin itself; we don't keep any
>> infrastructure related issues there.
>
>
> You are correct that this is not an issue in the pgAdmin product.
> However, the Redmine instance tracks issues in *projects* (as can be
> seen in the screenshot). If it really tracks issues in products, the
> instance should be adjusted accordingly.
>
> For sure, the project  is *not* just for tracking features and bugs in
> pgAdmin itself. There is even a tracker dedicated to support requests,
> so it would be hard to imagine that project issues would not be
> tracked when even support requests are.
>

So, if we accept that the tracker's presentation is indeed wrong,
presumably, if one was to ask for a general-purpose issue tracker on the
Redmine instance, that request would then also be rejected?

>
>>
>>>
>>>
>>>>
>>>> On Wed, Nov 3, 2021 at 9:20 AM Philippe Cloutier
>>>> <chealer(at)gmail(dot)com> wrote:
>>>>
>>>> Greetings,
>>>> After starting to use pgAdmin a couple years ago and
>>>> struggling to track one of its issues, I figured out
>>>> that its issue tracker was not publicly visible (an
>>>> account is required to display tickets). I reported
>>>> that meta-issue in report #5042.
>>>>
>>>> The ticket's Status field was later set to Rejected. In
>>>> August, I asked in that ticket if there was a reason
>>>> for that.
>>>>
>>>> In September, as there had been no answer, I
>>>> specifically asked Dave Page, who is responsible for
>>>> the field's change, if he could explain it.
>>>> Unfortunately, more than a month later, that question
>>>> remains unanswered, as can be seen in the following
>>>> screenshot:
>>>>
>>>> I am therefore resorting to this forum to request help
>>>> from the pgAdmin community. Can someone either solve
>>>> that or at least help elucidate? A quick look indicates
>>>> that Mr Page still contributes to pgAdmin.
>>>>
>>>> Thanks in advance
>>>>
>>>> --
>>>> Philippe Cloutier
>>>> http://www.philippecloutier.com
>>>>
>>>>
>>>>
>>>> --
>>>> Dave Page
>>>> Blog: https://pgsnake.blogspot.com
>>>> Twitter: @pgsnake
>>>>
>>>> EDB: https://www.enterprisedb.com
>>>>
>>> --
>>> Philippe Cloutier
>>> http://www.philippecloutier.com
>>>
>>>
>>>
>>> --
>>> Dave Page
>>> Blog: https://pgsnake.blogspot.com
>>> Twitter: @pgsnake
>>>
>>> EDB: https://www.enterprisedb.com
>>>
>> --
>> Philippe Cloutier
>> http://www.philippecloutier.com
>>
>>
>>
>> --
>> Dave Page
>> Blog: https://pgsnake.blogspot.com
>> Twitter: @pgsnake
>>
>> EDB: https://www.enterprisedb.com
>>
> --
> Philippe Cloutier
> http://www.philippecloutier.com

--
Philippe Cloutier
http://www.philippecloutier.com