Re: BUG #18553: Please seriously address the severe issue of database installation failures on Windows 10.

Hello,

You observed some installation issues with the PostgreSQL Windows
installers, which utilize Bitrock installation technology. Several factors
could contribute to these problems, including:

1. *System Update Status*: Ensure your system is fully up to date.
2. *Permissions*: Verify that you are running the installer with
administrative rights.
3. *Existing Data Directory*: Installing over an existing data directory
may lead to compatibility issues.
4. *Other Factors*: There could be additional reasons causing
installation failures.

To assist with troubleshooting, please attach the installation logs to your
support thread. This will help us better understand and resolve the issue.

Thanks,

Zaid

Bitnine Global Inc.

On Fri, Jul 26, 2024 at 2:33 PM PG Bug reporting form <
noreply(at)postgresql(dot)org> wrote:

> The following bug has been logged on the website:
>
> Bug reference: 18553
> Logged by: Yan Chen
> Email address: pinsaxy(at)gmail(dot)com
> PostgreSQL version: 16.3
> Operating system: Windows 10
> Description:
>
> The first step for customers using PostgreSQL is installation. However, due
> to potential user permission issues with PostgreSQL, the installation
> always
> fails at the database creation step. During the installation process, a
> dialog box pops up saying: Problem running post-install step, Installation
> may not complete correctly. Failed to start the database server. After
> installation, the data directory is empty.
>
> I believe that a dedicated software company should not ignore installation
> issues. I am extremely angry about this and have registered an account
> specifically to express my dissatisfaction with you!
>
>