Re: Error while starting PgAdmin 5.0

We had a third case today (on windows 2012 server), with no pgAdmin log
generated. All the servers are running Sophos Antivirus, but it was
deactivated on the first server with no effect.

Le 23/04/2021 à 14:20, Julien de Murcia a écrit :
>
> Thanks for the info. Unfortunately, the customers did not find any
> pgAdmin log files on their servers, but I do not have a remote access
> to their machines to double check. I will see if this happens on other
> servers. So far, it happened on two servers, one running on windows
> 2019 server and the other on windows 2008 server. The workaround is to
> install pgAdmin 4.30.
>
> Le 23/04/2021 à 12:17, Rahul Shirsat a écrit :
>>
>> Log file is generated under C:\Users\<USER>\AppData\Local\pgadmin\
>> with name pgadmin4.log. If the app itself is crashing, the logs
>> inside pgadmin4.startup are useful to determine why it is crashing.
>> You may share both if they exist.
>>
>> On Fri, Apr 23, 2021 at 3:24 PM Julien de Murcia
>> <demurcia(at)ockham-solutions(dot)fr <mailto:demurcia(at)ockham-solutions(dot)fr>>
>> wrote:
>>
>> Hi Rahul,
>>
>> Are you sure this log file is produced by PgAdmin 5.0 ? I do not
>> have it on my own computer. It looks like a log file is generated
>> under C:\Users\<USER>\AppData\Local\pgadmin but it is removed
>> once PgAdmin is closed.
>>
>> Julien de Murcia
>> Ingénieur développement Ockham Solutions
>> Software engineer Ockham Solutions
>> tel: +33 9 77 19 50 26
>>
>> Le 23/04/2021 à 10:46, Rahul Shirsat a écrit :
>>> Hi Julien,
>>>
>>> Could you please share the log files generated at -
>>> C:\Users\<USER>\AppData\Local with name 'pgadmin4.startup' ?
>>>
>>> On Thu, Apr 22, 2021 at 8:17 PM Julien de Murcia
>>> <demurcia(at)ockham-solutions(dot)fr
>>> <mailto:demurcia(at)ockham-solutions(dot)fr>> wrote:
>>>
>>> Hello,
>>>
>>> When starting PgAdmin 5.0 as Desktop app on Windows 2019
>>> server, some of
>>> my customers are getting the following error message:
>>> "L'administrateur a bloqué l'extension pgAdmin 4(ID :
>>> cmifjmkpnpkdlfachldmblngbbmojlle)"
>>> Sorry, the message is in French. AFAIK it comes from
>>> Chromium, which is
>>> complaining about the extension pgAdmin 4 being blocked by the
>>> administrator.
>>> Unfortunately, I could not reproduce the issue on my
>>> environment.
>>> According to our users, no log is generated under
>>> %AppData%\pgAdmin. Is
>>> there any log file I could check to understand what is
>>> blocking the
>>> extension ? Is this a known problem (incompatibility with
>>> security tools
>>> or rules) ?
>>>
>>> Best regards,
>>>
>>> --
>>> Julien de Murcia
>>>
>>>
>>>
>>>
>>>
>>> --
>>> *Rahul Shirsat*
>>> Senior Software Engineer | EnterpriseDB Corporation.
>>
>>
>>
>> --
>> *Rahul Shirsat*
>> Senior Software Engineer | EnterpriseDB Corporation.