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Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates

From:	Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
To:	Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com>
Cc:	pgsql-bugs(at)lists(dot)postgresql(dot)org
Subject:	Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
Date:	2021-11-23 09:43:50
Message-ID:	CAOqat8GqrEB3v0PibDsoaBpQdysLbQr+rFUb7AUTs9jcvBfkMQ@mail.gmail.com
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Thread:
Lists:	pgsql-bugs

Ok here is the content of the last log file, I also attached the .log file
at the email:

Log started 11/23/2021 at 10:34:43
Preferred installation mode : qt
Trying to init installer in mode qt
Mode qt successfully initialized
Setting variable whoami from C:\WINDOWS\System32\whoami
Script exit code: 0

Script output:
desktop-vc6l694\gcolo

Script stderr:

Executing C:\WINDOWS\System32\icacls
"C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce"
/inheritance:r
Script exit code: 0

Script output:
file elaborato:
C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce
Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file

Script stderr:

Executing C:\WINDOWS\System32\icacls
"C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce" /T /Q
/grant "desktop-vc6l694\gcolo:(OI)(CI)F"
Script exit code: 0

Script output:
Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file

Script stderr:

Executing C:\WINDOWS\System32\cscript //NoLogo
"C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\prerun_checks.vbs"
Script exit code: 0

Script output:
The scripting host appears to be functional.

Script stderr:

Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
Directory. Setting variable iBaseDirectory to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Branding. Setting variable iBranding to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Version. Setting variable brandingVer to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Shortcuts. Setting variable iShortcut to empty value
[10:34:53] Using branding: PostgreSQL 14
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
SB_Version. Setting variable sb_version to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
pgAdmin_Version. Setting variable pgadmin_version to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
CLT_Version. Setting variable clt_version to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
Directory. Setting variable server_data_dir to empty value
Executing
C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce/temp_check_comspec.bat

Script exit code: 0

Script output:
"test ok"

Script stderr:

Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
Directory. Setting variable iDataDirectory to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
Directory. Setting variable iBaseDirectory to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Service ID. Setting variable iServiceName to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Service Account. Setting variable iServiceAccount to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Super User. Setting variable iSuperuser to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Branding. Setting variable iBranding to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Version. Setting variable brandingVer to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Shortcuts. Setting variable iShortcut to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
[10:34:54] Existing base directory:
[10:34:54] Existing data directory:
[10:34:54] Using branding: PostgreSQL 14
[10:34:54] Using Super User: postgres and Service Account: NT
AUTHORITY\NetworkService
[10:34:54] Using Service Name: postgresql-x64-14
Executing
C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe

Script exit code: unknown signal

Script output:

Script stderr:
child killed: unknown signal

Error running
C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
: child killed: unknown signal

<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

Il giorno mar 23 nov 2021 alle ore 10:28 Sandeep Thakkar <
sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:

> In the earlier email you sent the list of files present in your %TEMP% and
> I see "installbuilder_installer*" logs. You can send the latest created
> one.
>
> On Tue, Nov 23, 2021 at 2:54 PM Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
> wrote:
>
>> Sorry, but I'm not an expert with pc, where can I find the file you are
>> interested in? And which is his name?
>> I have read the EDBdocs at paragraph [9.1] which talks about
>> installation log files, but in my "Temp" directory I cannot find a file
>> called "install-postgresql.log".
>> Thanks for all your time and patience.
>> Anyway I attached to the email the error message I obtain every time I
>> start the installer.
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>> priva di virus. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> Il giorno lun 22 nov 2021 alle ore 10:50 Sandeep Thakkar <
>> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>>
>>> Hmm.. That's strange. Can you please attach the installation log? It may
>>> have some information which can help us debug
>>>
>>> On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
>>> wrote:
>>>
>>>> I have done what you asked, trying to execute "getlocales.exe" without
>>>> closing the error windows, but inside the directory "Temp" there isn't a
>>>> file called "postgresql_installer_8053911904".
>>>>
>>>> These are all the file inside the "Temp" directory:
>>>>
>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>
>>>> 17/11/2021 14:13 <DIR> .
>>>> 17/11/2021 14:13 <DIR> ..
>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>> 17/11/2021 14:06 53 .ses
>>>> 17/11/2021 14:12 0
>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>> 15/11/2021 22:40 <DIR> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>> 17/11/2021 12:43 0
>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>> 17/11/2021 12:41 0
>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>> 15/11/2021 22:40 <DIR>
>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>> 15/11/2021 22:40 <DIR>
>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>> 17/11/2021 12:41 0
>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>> 27/07/2021 13:09 <DIR> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>> 25/07/2021 15:39 <DIR> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>> 17/11/2021 12:41 0
>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>> 15/11/2021 14:54 17.728 dd_vcredist_amd64_20211115145400.log
>>>> 15/11/2021 14:54 229.636
>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>> 15/11/2021 14:54 245.610
>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>> 15/11/2021 14:54 12.765 dd_vcredist_amd64_20211115145407.log
>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>> 02/09/2021 23:33 <DIR> ED444D75-E575-4049-89EF-89F377B6E744
>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>> 17/11/2021 12:43 0
>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>> %2fosgeo4w%2f
>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>> %2fosgeo4w%2fv2%2f
>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>> 08/07/2021 19:20 <DIR> Low
>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>> 11/10/2021 13:49 <DIR> msdt
>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>> 03/11/2021 11:16 <DIR>
>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>> 03/11/2021 11:16 <DIR>
>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>> 09/07/2021 14:57 <DIR> _avast_
>>>> 31 File 602.138 byte
>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>
>>>>
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>> priva di virus. www.avast.com
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>> <#m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>
>>>> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
>>>> g(dot)colonesi(at)gmail(dot)com> ha scritto:
>>>>
>>>>> I have done what you asked, trying to execute "getlocales.exe" without
>>>>> closing the error windows, but inside the directory "Temp" there isn't a
>>>>> file called "postgresql_installer_8053911904".
>>>>>
>>>>> These are all the file inside the "Temp" directory:
>>>>>
>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>
>>>>> 17/11/2021 14:13 <DIR> .
>>>>> 17/11/2021 14:13 <DIR> ..
>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>> 17/11/2021 14:06 53 .ses
>>>>> 17/11/2021 14:12 0
>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>> 15/11/2021 22:40 <DIR>
>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>> 17/11/2021 12:43 0
>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>> 17/11/2021 12:41 0
>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>> 15/11/2021 22:40 <DIR>
>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>> 15/11/2021 22:40 <DIR>
>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>> 17/11/2021 12:41 0
>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>> 27/07/2021 13:09 <DIR>
>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>> 25/07/2021 15:39 <DIR>
>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>> 17/11/2021 12:41 0
>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>> 15/11/2021 14:54 17.728
>>>>> dd_vcredist_amd64_20211115145400.log
>>>>> 15/11/2021 14:54 229.636
>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>> 15/11/2021 14:54 245.610
>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>> 15/11/2021 14:54 12.765
>>>>> dd_vcredist_amd64_20211115145407.log
>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>> 02/09/2021 23:33 <DIR>
>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>> 17/11/2021 12:43 0
>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>> %2fosgeo4w%2f
>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>> %2fosgeo4w%2fv2%2f
>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>> 08/07/2021 19:20 <DIR> Low
>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>> 03/11/2021 11:16 <DIR>
>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>> 03/11/2021 11:16 <DIR>
>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>> 31 File 602.138 byte
>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>> priva di virus. www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>> <#m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>>>>> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> Please do the following steps to help us debug:
>>>>>> 1. Launch the installer
>>>>>> 2. On the error windows, don't lick "OK". Instead, take CMD and
>>>>>> execute the getlocales.exe (the absolute path to it) and let us know the
>>>>>> output
>>>>>>
>>>>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>>>>> noreply(at)postgresql(dot)org> wrote:
>>>>>>
>>>>>>> The following bug has been logged on the website:
>>>>>>>
>>>>>>> Bug reference: 17289
>>>>>>> Logged by: Giacomo Colonesi
>>>>>>> Email address: g(dot)colonesi(at)gmail(dot)com
>>>>>>> PostgreSQL version: 14.1
>>>>>>> Operating system: Windows 10
>>>>>>> Description:
>>>>>>>
>>>>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe" and
>>>>>>> executed it with administrator permission, after some time appeared
>>>>>>> an error
>>>>>>> alert saying:
>>>>>>>
>>>>>>> "There has been an error.
>>>>>>> Error running
>>>>>>>
>>>>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>>>>> : child killed: unknown signal"
>>>>>>>
>>>>>>> And then the installation wizard stopped working.
>>>>>>>
>>>>>>> These are the information about my pc:
>>>>>>> "C: \ Users \ gcolo> systeminfo
>>>>>>>
>>>>>>> Host name:
>>>>>>> DESKTOP-VC6L694
>>>>>>> OS name: Microsoft
>>>>>>> Windows 10 Home
>>>>>>> OS version: 10.0.19043 N
>>>>>>> / A build 19043
>>>>>>> OS manufacturer: Microsoft
>>>>>>> Corporation
>>>>>>> OS Configuration: Standalone
>>>>>>> Workstation
>>>>>>> OS build type:
>>>>>>> Multiprocessor Free
>>>>>>> Registered owner: N / A
>>>>>>> Registered Organization: N / A
>>>>>>> Serial number:
>>>>>>> 00325-96509-69183-AAOEM
>>>>>>> Original installation date: 08/07/2021,
>>>>>>> 20:19:21
>>>>>>> System startup time: 11/15/2021,
>>>>>>> 21:41:11
>>>>>>> System manufacturer: HP
>>>>>>> System model: HP Pavilion
>>>>>>> Laptop 14-ce0xxx
>>>>>>> System type: x64-based PC
>>>>>>> Processor: 1 processor
>>>>>>> (s) installed.
>>>>>>>
>>>>>>> [01]: Intel64 Family 6 Model 142
>>>>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>>>>> BIOS version: Insyde F.23,
>>>>>>> 25/12/2020
>>>>>>> Windows directory: C: \ WINDOWS
>>>>>>> System directory: C: \ WINDOWS
>>>>>>> \ system32
>>>>>>> Boot device: \ Device \
>>>>>>> HarddiskVolume1
>>>>>>> System locale: it; Italian
>>>>>>> (Italy)
>>>>>>> Local input settings: it; Italian
>>>>>>> (Italy)
>>>>>>> Time zone: (UTC + 01:
>>>>>>> 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>>>>> Vienna
>>>>>>> Total physical memory: 8,072 MB
>>>>>>> Physical memory available: 5,421 MB
>>>>>>> Virtual memory: maximum size: 9,352 MB
>>>>>>> Virtual memory: available: 6,623 MB
>>>>>>> Virtual memory: in use: 2,729 MB
>>>>>>> Page file locations: C: \
>>>>>>> pagefile.sys
>>>>>>> Domain: WORKGROUP
>>>>>>> Login server: \\
>>>>>>> DESKTOP-VC6L694
>>>>>>> Hotfixes: 10 Hotfixes
>>>>>>> installed.
>>>>>>>
>>>>>>> [01]: KB5006365
>>>>>>>
>>>>>>> [02]: KB4562830
>>>>>>>
>>>>>>> [03]: KB4570334
>>>>>>>
>>>>>>> [04]: KB4577586
>>>>>>>
>>>>>>> [05]: KB4580325
>>>>>>>
>>>>>>> [06]: KB4586864
>>>>>>>
>>>>>>> [07]: KB5000736
>>>>>>>
>>>>>>> [08]: KB5007186
>>>>>>>
>>>>>>> [09]: KB5006753
>>>>>>>
>>>>>>> [10]: KB5005699
>>>>>>> Network cards: 3 NICs
>>>>>>> installed.
>>>>>>>
>>>>>>> [01]: Realtek RTL8821CE 802.11ac
>>>>>>> PCIe Adapter
>>>>>>>
>>>>>>> Connection Name: Wi-Fi
>>>>>>>
>>>>>>> DHCP enabled: Yes
>>>>>>>
>>>>>>> DHCP server: 192.168.1.1
>>>>>>>
>>>>>>> IP addresses
>>>>>>>
>>>>>>> [01]:
>>>>>>>
>>>>>>> [02]:
>>>>>>>
>>>>>>> [02]: Realtek PCIe GbE Family
>>>>>>> Controller
>>>>>>>
>>>>>>> Connection Name: Ethernet
>>>>>>>
>>>>>>> Status: Media disconnected
>>>>>>>
>>>>>>> [03]: Bluetooth Device (Personal
>>>>>>> Area Network)
>>>>>>>
>>>>>>> Connection Name: Bluetooth
>>>>>>> network connection
>>>>>>>
>>>>>>> Status: Media disconnected
>>>>>>> Hyper-V Requirements: Virtual
>>>>>>> Machine Monitoring Mode Extensions: Yes
>>>>>>>
>>>>>>> Virtualization enabled in firmware:
>>>>>>> No
>>>>>>>
>>>>>>> Second level address translation:
>>>>>>> Yes
>>>>>>> Data
>>>>>>> Execution Prevention
>>>>>>> Available: Yes"
>>>>>>>
>>>>>>>
>>>>>>> If you need more information let me know it, thanks for your work.
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Sandeep Thakkar
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>> priva di virus. www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>> <#m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>
>>>
>>> --
>>> Sandeep Thakkar
>>>
>>>
>>>
>
> --
> Sandeep Thakkar
>
>
>

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In response to

Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates at 2021-11-22 09:50:22 from Sandeep Thakkar

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Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates at 2021-11-23 12:19:48 from Sandeep Thakkar

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