Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates

From: Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com>
To: Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
Cc: PostgreSQL mailing lists <pgsql-bugs(at)lists(dot)postgresql(dot)org>
Subject: Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
Date: 2021-11-23 12:19:48
Message-ID: CANFyU950R1uhZPw1SNKomCmsPM_essHCZWzSWc0B2jNon+rFNA@mail.gmail.com
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Lists: pgsql-bugs

Thanks. The log doesn't contain the error message why the getlocales.exe is
not loading.

Can you please execute the installer in extract only mode and execute the
getlocales.exe as mentioned below? The extract only mode will just extract
the binaries and not do anything else.

C:\> postgresql-12.7-2-windows-x64.exe --extract-only 1 --prefix
> %TEMP%\pg-extract
> C:\> %TEMP%\pg-extract\installer\server\getlocales.exe

On Tue, Nov 23, 2021 at 3:14 PM Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
wrote:

> Ok here is the content of the last log file, I also attached the .log file
> at the email:
>
>
> Log started 11/23/2021 at 10:34:43
> Preferred installation mode : qt
> Trying to init installer in mode qt
> Mode qt successfully initialized
> Setting variable whoami from C:\WINDOWS\System32\whoami
> Script exit code: 0
>
> Script output:
> desktop-vc6l694\gcolo
>
> Script stderr:
>
>
> Executing C:\WINDOWS\System32\icacls
> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce"
> /inheritance:r
> Script exit code: 0
>
> Script output:
> file elaborato:
> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce
> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>
> Script stderr:
>
>
> Executing C:\WINDOWS\System32\icacls
> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce" /T /Q
> /grant "desktop-vc6l694\gcolo:(OI)(CI)F"
> Script exit code: 0
>
> Script output:
> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>
> Script stderr:
>
>
> Executing C:\WINDOWS\System32\cscript //NoLogo
> "C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\prerun_checks.vbs"
> Script exit code: 0
>
> Script output:
> The scripting host appears to be functional.
>
> Script stderr:
>
>
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
> Directory. Setting variable iBaseDirectory to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Branding. Setting variable iBranding to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Version. Setting variable brandingVer to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Shortcuts. Setting variable iShortcut to empty value
> [10:34:53] Using branding: PostgreSQL 14
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> SB_Version. Setting variable sb_version to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> pgAdmin_Version. Setting variable pgadmin_version to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> CLT_Version. Setting variable clt_version to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
> Directory. Setting variable server_data_dir to empty value
> Executing
> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce/temp_check_comspec.bat
>
> Script exit code: 0
>
> Script output:
> "test ok"
>
> Script stderr:
>
>
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
> Directory. Setting variable iDataDirectory to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
> Directory. Setting variable iBaseDirectory to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Service ID. Setting variable iServiceName to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Service Account. Setting variable iServiceAccount to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Super User. Setting variable iSuperuser to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Branding. Setting variable iBranding to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Version. Setting variable brandingVer to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Shortcuts. Setting variable iShortcut to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
> [10:34:54] Existing base directory:
> [10:34:54] Existing data directory:
> [10:34:54] Using branding: PostgreSQL 14
> [10:34:54] Using Super User: postgres and Service Account: NT
> AUTHORITY\NetworkService
> [10:34:54] Using Service Name: postgresql-x64-14
> Executing
> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>
> Script exit code: unknown signal
>
> Script output:
>
>
> Script stderr:
> child killed: unknown signal
>
> Error running
> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
> : child killed: unknown signal
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#m_3441109040393830484_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> Il giorno mar 23 nov 2021 alle ore 10:28 Sandeep Thakkar <
> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>
>> In the earlier email you sent the list of files present in your %TEMP%
>> and I see "installbuilder_installer*" logs. You can send the latest created
>> one.
>>
>> On Tue, Nov 23, 2021 at 2:54 PM Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
>> wrote:
>>
>>> Sorry, but I'm not an expert with pc, where can I find the file you are
>>> interested in? And which is his name?
>>> I have read the EDBdocs at paragraph [9.1] which talks about
>>> installation log files, but in my "Temp" directory I cannot find a file
>>> called "install-postgresql.log".
>>> Thanks for all your time and patience.
>>> Anyway I attached to the email the error message I obtain every time I
>>> start the installer.
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>> priva di virus. www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>> <#m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> Il giorno lun 22 nov 2021 alle ore 10:50 Sandeep Thakkar <
>>> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>>>
>>>> Hmm.. That's strange. Can you please attach the installation log? It
>>>> may have some information which can help us debug
>>>>
>>>> On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
>>>> wrote:
>>>>
>>>>> I have done what you asked, trying to execute "getlocales.exe" without
>>>>> closing the error windows, but inside the directory "Temp" there isn't a
>>>>> file called "postgresql_installer_8053911904".
>>>>>
>>>>> These are all the file inside the "Temp" directory:
>>>>>
>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>
>>>>> 17/11/2021 14:13 <DIR> .
>>>>> 17/11/2021 14:13 <DIR> ..
>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>> 17/11/2021 14:06 53 .ses
>>>>> 17/11/2021 14:12 0
>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>> 15/11/2021 22:40 <DIR>
>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>> 17/11/2021 12:43 0
>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>> 17/11/2021 12:41 0
>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>> 15/11/2021 22:40 <DIR>
>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>> 15/11/2021 22:40 <DIR>
>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>> 17/11/2021 12:41 0
>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>> 27/07/2021 13:09 <DIR>
>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>> 25/07/2021 15:39 <DIR>
>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>> 17/11/2021 12:41 0
>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>> 15/11/2021 14:54 17.728
>>>>> dd_vcredist_amd64_20211115145400.log
>>>>> 15/11/2021 14:54 229.636
>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>> 15/11/2021 14:54 245.610
>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>> 15/11/2021 14:54 12.765
>>>>> dd_vcredist_amd64_20211115145407.log
>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>> 02/09/2021 23:33 <DIR>
>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>> 17/11/2021 12:43 0
>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>> %2fosgeo4w%2f
>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>> %2fosgeo4w%2fv2%2f
>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>> 08/07/2021 19:20 <DIR> Low
>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>> 03/11/2021 11:16 <DIR>
>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>> 03/11/2021 11:16 <DIR>
>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>> 31 File 602.138 byte
>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>> priva di virus. www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>> <#m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
>>>>> g(dot)colonesi(at)gmail(dot)com> ha scritto:
>>>>>
>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>
>>>>>> These are all the file inside the "Temp" directory:
>>>>>>
>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>
>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>> 17/11/2021 14:06 53 .ses
>>>>>> 17/11/2021 14:12 0
>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>> 17/11/2021 12:43 0
>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>> 17/11/2021 12:41 0
>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>> 17/11/2021 12:41 0
>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>> 27/07/2021 13:09 <DIR>
>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>> 25/07/2021 15:39 <DIR>
>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>> 17/11/2021 12:41 0
>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>> 15/11/2021 14:54 17.728
>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>> 15/11/2021 14:54 229.636
>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>> 15/11/2021 14:54 245.610
>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>> 15/11/2021 14:54 12.765
>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>> 02/09/2021 23:33 <DIR>
>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>> 17/11/2021 12:43 0
>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>> %2fosgeo4w%2f
>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>> %2fosgeo4w%2fv2%2f
>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>> 03/11/2021 11:16 <DIR>
>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>> 03/11/2021 11:16 <DIR>
>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>> 31 File 602.138 byte
>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>
>>>>>>
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>>> priva di virus. www.avast.com
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>> <#m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>
>>>>>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>>>>>> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> Please do the following steps to help us debug:
>>>>>>> 1. Launch the installer
>>>>>>> 2. On the error windows, don't lick "OK". Instead, take CMD and
>>>>>>> execute the getlocales.exe (the absolute path to it) and let us know the
>>>>>>> output
>>>>>>>
>>>>>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>>>>>> noreply(at)postgresql(dot)org> wrote:
>>>>>>>
>>>>>>>> The following bug has been logged on the website:
>>>>>>>>
>>>>>>>> Bug reference: 17289
>>>>>>>> Logged by: Giacomo Colonesi
>>>>>>>> Email address: g(dot)colonesi(at)gmail(dot)com
>>>>>>>> PostgreSQL version: 14.1
>>>>>>>> Operating system: Windows 10
>>>>>>>> Description:
>>>>>>>>
>>>>>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe" and
>>>>>>>> executed it with administrator permission, after some time appeared
>>>>>>>> an error
>>>>>>>> alert saying:
>>>>>>>>
>>>>>>>> "There has been an error.
>>>>>>>> Error running
>>>>>>>>
>>>>>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>>>>>> : child killed: unknown signal"
>>>>>>>>
>>>>>>>> And then the installation wizard stopped working.
>>>>>>>>
>>>>>>>> These are the information about my pc:
>>>>>>>> "C: \ Users \ gcolo> systeminfo
>>>>>>>>
>>>>>>>> Host name:
>>>>>>>> DESKTOP-VC6L694
>>>>>>>> OS name: Microsoft
>>>>>>>> Windows 10 Home
>>>>>>>> OS version: 10.0.19043
>>>>>>>> N / A build 19043
>>>>>>>> OS manufacturer: Microsoft
>>>>>>>> Corporation
>>>>>>>> OS Configuration: Standalone
>>>>>>>> Workstation
>>>>>>>> OS build type:
>>>>>>>> Multiprocessor Free
>>>>>>>> Registered owner: N / A
>>>>>>>> Registered Organization: N / A
>>>>>>>> Serial number:
>>>>>>>> 00325-96509-69183-AAOEM
>>>>>>>> Original installation date: 08/07/2021,
>>>>>>>> 20:19:21
>>>>>>>> System startup time: 11/15/2021,
>>>>>>>> 21:41:11
>>>>>>>> System manufacturer: HP
>>>>>>>> System model: HP Pavilion
>>>>>>>> Laptop 14-ce0xxx
>>>>>>>> System type: x64-based PC
>>>>>>>> Processor: 1 processor
>>>>>>>> (s) installed.
>>>>>>>>
>>>>>>>> [01]: Intel64 Family 6 Model 142
>>>>>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>>>>>> BIOS version: Insyde
>>>>>>>> F.23, 25/12/2020
>>>>>>>> Windows directory: C: \ WINDOWS
>>>>>>>> System directory: C: \
>>>>>>>> WINDOWS \ system32
>>>>>>>> Boot device: \ Device \
>>>>>>>> HarddiskVolume1
>>>>>>>> System locale: it; Italian
>>>>>>>> (Italy)
>>>>>>>> Local input settings: it; Italian
>>>>>>>> (Italy)
>>>>>>>> Time zone: (UTC + 01:
>>>>>>>> 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>>>>>> Vienna
>>>>>>>> Total physical memory: 8,072 MB
>>>>>>>> Physical memory available: 5,421 MB
>>>>>>>> Virtual memory: maximum size: 9,352 MB
>>>>>>>> Virtual memory: available: 6,623 MB
>>>>>>>> Virtual memory: in use: 2,729 MB
>>>>>>>> Page file locations: C: \
>>>>>>>> pagefile.sys
>>>>>>>> Domain: WORKGROUP
>>>>>>>> Login server: \\
>>>>>>>> DESKTOP-VC6L694
>>>>>>>> Hotfixes: 10 Hotfixes
>>>>>>>> installed.
>>>>>>>>
>>>>>>>> [01]: KB5006365
>>>>>>>>
>>>>>>>> [02]: KB4562830
>>>>>>>>
>>>>>>>> [03]: KB4570334
>>>>>>>>
>>>>>>>> [04]: KB4577586
>>>>>>>>
>>>>>>>> [05]: KB4580325
>>>>>>>>
>>>>>>>> [06]: KB4586864
>>>>>>>>
>>>>>>>> [07]: KB5000736
>>>>>>>>
>>>>>>>> [08]: KB5007186
>>>>>>>>
>>>>>>>> [09]: KB5006753
>>>>>>>>
>>>>>>>> [10]: KB5005699
>>>>>>>> Network cards: 3 NICs
>>>>>>>> installed.
>>>>>>>>
>>>>>>>> [01]: Realtek RTL8821CE 802.11ac
>>>>>>>> PCIe Adapter
>>>>>>>>
>>>>>>>> Connection Name: Wi-Fi
>>>>>>>>
>>>>>>>> DHCP enabled: Yes
>>>>>>>>
>>>>>>>> DHCP server: 192.168.1.1
>>>>>>>>
>>>>>>>> IP addresses
>>>>>>>>
>>>>>>>> [01]:
>>>>>>>>
>>>>>>>> [02]:
>>>>>>>>
>>>>>>>> [02]: Realtek PCIe GbE Family
>>>>>>>> Controller
>>>>>>>>
>>>>>>>> Connection Name: Ethernet
>>>>>>>>
>>>>>>>> Status: Media disconnected
>>>>>>>>
>>>>>>>> [03]: Bluetooth Device (Personal
>>>>>>>> Area Network)
>>>>>>>>
>>>>>>>> Connection Name: Bluetooth
>>>>>>>> network connection
>>>>>>>>
>>>>>>>> Status: Media disconnected
>>>>>>>> Hyper-V Requirements: Virtual
>>>>>>>> Machine Monitoring Mode Extensions: Yes
>>>>>>>>
>>>>>>>> Virtualization enabled in firmware:
>>>>>>>> No
>>>>>>>>
>>>>>>>> Second level address translation:
>>>>>>>> Yes
>>>>>>>>
>>>>>>>> Data Execution Prevention
>>>>>>>> Available: Yes"
>>>>>>>>
>>>>>>>>
>>>>>>>> If you need more information let me know it, thanks for your work.
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Sandeep Thakkar
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>>> priva di virus. www.avast.com
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>> <#m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Sandeep Thakkar
>>>>
>>>>
>>>>
>>
>> --
>> Sandeep Thakkar
>>
>>
>>

--
Sandeep Thakkar

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