Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates

From: Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com>
To: Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
Cc: PostgreSQL mailing lists <pgsql-bugs(at)lists(dot)postgresql(dot)org>
Subject: Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
Date: 2021-11-23 14:36:28
Message-ID: CANFyU95rUzGdXqvO-NOcxg1PvcrJTQcS24=UQManYpw6CEHNiA@mail.gmail.com
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Lists: pgsql-bugs

Great! The getlocales.exe depends on the VCRUNTIME140.DLL which seems to be
missing and hence the error. The installer usually installs the vcredist at
the beginning itself, so I wonder what happened here. Meanwhile, can you
please download and install the vc_redist.x64.exe
<https://aka.ms/vs/17/release/vc_redist.x64.exe> first and then try running
the installer again in the usual way?

On Tue, Nov 23, 2021 at 7:54 PM Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
wrote:

> Ok, I've tried what you asked.
> - After the first command the installer windows appear and everything
> seems to work like a correct execution of postgresql-14.1-1-windows-x64.
> I have clicked next several times until the windows reporting the correct
> extraction/installation appeared and i clicked [Finish].
> - Then I wrote the second command and but I obtained another error message
> saying:
> "The code execution cannot continue because VCRUNTIME140.dll wasn't found.
> For resolving the problem, try to reinstall the program."
>
> I have attached the original error message at the email.
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#m_-495537670597320412_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> Il giorno mar 23 nov 2021 alle ore 13:20 Sandeep Thakkar <
> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>
>> Thanks. The log doesn't contain the error message why the getlocales.exe
>> is not loading.
>>
>> Can you please execute the installer in extract only mode and execute the
>> getlocales.exe as mentioned below? The extract only mode will just extract
>> the binaries and not do anything else.
>>
>> C:\> postgresql-12.7-2-windows-x64.exe --extract-only 1 --prefix
>>> %TEMP%\pg-extract
>>> C:\> %TEMP%\pg-extract\installer\server\getlocales.exe
>>
>>
>>
>>
>>
>> On Tue, Nov 23, 2021 at 3:14 PM Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
>> wrote:
>>
>>> Ok here is the content of the last log file, I also attached the .log
>>> file at the email:
>>>
>>>
>>> Log started 11/23/2021 at 10:34:43
>>> Preferred installation mode : qt
>>> Trying to init installer in mode qt
>>> Mode qt successfully initialized
>>> Setting variable whoami from C:\WINDOWS\System32\whoami
>>> Script exit code: 0
>>>
>>> Script output:
>>> desktop-vc6l694\gcolo
>>>
>>> Script stderr:
>>>
>>>
>>> Executing C:\WINDOWS\System32\icacls
>>> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce"
>>> /inheritance:r
>>> Script exit code: 0
>>>
>>> Script output:
>>> file elaborato:
>>> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce
>>> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>>>
>>> Script stderr:
>>>
>>>
>>> Executing C:\WINDOWS\System32\icacls
>>> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce" /T /Q
>>> /grant "desktop-vc6l694\gcolo:(OI)(CI)F"
>>> Script exit code: 0
>>>
>>> Script output:
>>> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>>>
>>> Script stderr:
>>>
>>>
>>> Executing C:\WINDOWS\System32\cscript //NoLogo
>>> "C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\prerun_checks.vbs"
>>> Script exit code: 0
>>>
>>> Script output:
>>> The scripting host appears to be functional.
>>>
>>> Script stderr:
>>>
>>>
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
>>> Directory. Setting variable iBaseDirectory to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Branding. Setting variable iBranding to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Version. Setting variable brandingVer to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Shortcuts. Setting variable iShortcut to empty value
>>> [10:34:53] Using branding: PostgreSQL 14
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> SB_Version. Setting variable sb_version to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> pgAdmin_Version. Setting variable pgadmin_version to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> CLT_Version. Setting variable clt_version to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
>>> Directory. Setting variable server_data_dir to empty value
>>> Executing
>>> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce/temp_check_comspec.bat
>>>
>>> Script exit code: 0
>>>
>>> Script output:
>>> "test ok"
>>>
>>> Script stderr:
>>>
>>>
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
>>> Directory. Setting variable iDataDirectory to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
>>> Directory. Setting variable iBaseDirectory to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Service ID. Setting variable iServiceName to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Service Account. Setting variable iServiceAccount to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Super User. Setting variable iSuperuser to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Branding. Setting variable iBranding to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Version. Setting variable brandingVer to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Shortcuts. Setting variable iShortcut to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
>>> [10:34:54] Existing base directory:
>>> [10:34:54] Existing data directory:
>>> [10:34:54] Using branding: PostgreSQL 14
>>> [10:34:54] Using Super User: postgres and Service Account: NT
>>> AUTHORITY\NetworkService
>>> [10:34:54] Using Service Name: postgresql-x64-14
>>> Executing
>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>>>
>>> Script exit code: unknown signal
>>>
>>> Script output:
>>>
>>>
>>> Script stderr:
>>> child killed: unknown signal
>>>
>>> Error running
>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>>> : child killed: unknown signal
>>>
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>> priva di virus. www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> Il giorno mar 23 nov 2021 alle ore 10:28 Sandeep Thakkar <
>>> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>>>
>>>> In the earlier email you sent the list of files present in your %TEMP%
>>>> and I see "installbuilder_installer*" logs. You can send the latest created
>>>> one.
>>>>
>>>> On Tue, Nov 23, 2021 at 2:54 PM Giacomo Colonesi <g(dot)colonesi(at)gmail(dot)com>
>>>> wrote:
>>>>
>>>>> Sorry, but I'm not an expert with pc, where can I find the file you
>>>>> are interested in? And which is his name?
>>>>> I have read the EDBdocs at paragraph [9.1] which talks about
>>>>> installation log files, but in my "Temp" directory I cannot find a file
>>>>> called "install-postgresql.log".
>>>>> Thanks for all your time and patience.
>>>>> Anyway I attached to the email the error message I obtain every time I
>>>>> start the installer.
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>> priva di virus. www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>> Il giorno lun 22 nov 2021 alle ore 10:50 Sandeep Thakkar <
>>>>> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>>>>>
>>>>>> Hmm.. That's strange. Can you please attach the installation log? It
>>>>>> may have some information which can help us debug
>>>>>>
>>>>>> On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <
>>>>>> g(dot)colonesi(at)gmail(dot)com> wrote:
>>>>>>
>>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>>
>>>>>>> These are all the file inside the "Temp" directory:
>>>>>>>
>>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>>
>>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>>> 17/11/2021 14:06 53 .ses
>>>>>>> 17/11/2021 14:12 0
>>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>>> 17/11/2021 12:43 0
>>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>>> 17/11/2021 12:41 0
>>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>>> 17/11/2021 12:41 0
>>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>>> 27/07/2021 13:09 <DIR>
>>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>>> 25/07/2021 15:39 <DIR>
>>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>>> 17/11/2021 12:41 0
>>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>>> 15/11/2021 14:54 17.728
>>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>>> 15/11/2021 14:54 229.636
>>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>>> 15/11/2021 14:54 245.610
>>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>>> 15/11/2021 14:54 12.765
>>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>>> 02/09/2021 23:33 <DIR>
>>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>>> 17/11/2021 12:43 0
>>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>> %2fosgeo4w%2f
>>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>> %2fosgeo4w%2fv2%2f
>>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>>> 15/11/2021 21:31 4.676
>>>>>>> installbuilder_installer_10028.log
>>>>>>> 15/11/2021 21:39 4.676
>>>>>>> installbuilder_installer_10556.log
>>>>>>> 17/11/2021 14:11 4.329
>>>>>>> installbuilder_installer_11320.log
>>>>>>> 15/11/2021 21:48 4.676
>>>>>>> installbuilder_installer_11916.log
>>>>>>> 17/11/2021 14:11 4.676
>>>>>>> installbuilder_installer_12016.log
>>>>>>> 15/11/2021 14:54 2.078
>>>>>>> installbuilder_installer_13072.log
>>>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>>> 31 File 602.138 byte
>>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>>
>>>>>>>
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>>>> priva di virus. www.avast.com
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>
>>>>>>> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
>>>>>>> g(dot)colonesi(at)gmail(dot)com> ha scritto:
>>>>>>>
>>>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>>>
>>>>>>>> These are all the file inside the "Temp" directory:
>>>>>>>>
>>>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>>>
>>>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>>>> 17/11/2021 14:06 53 .ses
>>>>>>>> 17/11/2021 14:12 0
>>>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>>>> 17/11/2021 12:43 0
>>>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>>>> 27/07/2021 13:09 <DIR>
>>>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>>>> 25/07/2021 15:39 <DIR>
>>>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>>>> 15/11/2021 14:54 17.728
>>>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>>>> 15/11/2021 14:54 229.636
>>>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>>>> 15/11/2021 14:54 245.610
>>>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>>>> 15/11/2021 14:54 12.765
>>>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>>>> 02/09/2021 23:33 <DIR>
>>>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>>>> 17/11/2021 12:43 0
>>>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>>> %2fosgeo4w%2f
>>>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>>> %2fosgeo4w%2fv2%2f
>>>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>>>> 15/11/2021 21:31 4.676
>>>>>>>> installbuilder_installer_10028.log
>>>>>>>> 15/11/2021 21:39 4.676
>>>>>>>> installbuilder_installer_10556.log
>>>>>>>> 17/11/2021 14:11 4.329
>>>>>>>> installbuilder_installer_11320.log
>>>>>>>> 15/11/2021 21:48 4.676
>>>>>>>> installbuilder_installer_11916.log
>>>>>>>> 17/11/2021 14:11 4.676
>>>>>>>> installbuilder_installer_12016.log
>>>>>>>> 15/11/2021 14:54 2.078
>>>>>>>> installbuilder_installer_13072.log
>>>>>>>> 15/11/2021 21:35 4.676
>>>>>>>> installbuilder_installer_1324.log
>>>>>>>> 15/11/2021 21:44 4.676
>>>>>>>> installbuilder_installer_2020.log
>>>>>>>> 15/11/2021 21:36 4.676
>>>>>>>> installbuilder_installer_4480.log
>>>>>>>> 15/11/2021 22:06 4.676
>>>>>>>> installbuilder_installer_4776.log
>>>>>>>> 16/11/2021 14:46 4.676
>>>>>>>> installbuilder_installer_6048.log
>>>>>>>> 15/11/2021 21:44 4.676
>>>>>>>> installbuilder_installer_8332.log
>>>>>>>> 17/11/2021 14:11 4.676
>>>>>>>> installbuilder_installer_9500.log
>>>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>>>> 31 File 602.138 byte
>>>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>>>
>>>>>>>>
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>>>>> priva di virus. www.avast.com
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>
>>>>>>>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>>>>>>>> sandeep(dot)thakkar(at)enterprisedb(dot)com> ha scritto:
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> Please do the following steps to help us debug:
>>>>>>>>> 1. Launch the installer
>>>>>>>>> 2. On the error windows, don't lick "OK". Instead, take CMD and
>>>>>>>>> execute the getlocales.exe (the absolute path to it) and let us know the
>>>>>>>>> output
>>>>>>>>>
>>>>>>>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>>>>>>>> noreply(at)postgresql(dot)org> wrote:
>>>>>>>>>
>>>>>>>>>> The following bug has been logged on the website:
>>>>>>>>>>
>>>>>>>>>> Bug reference: 17289
>>>>>>>>>> Logged by: Giacomo Colonesi
>>>>>>>>>> Email address: g(dot)colonesi(at)gmail(dot)com
>>>>>>>>>> PostgreSQL version: 14.1
>>>>>>>>>> Operating system: Windows 10
>>>>>>>>>> Description:
>>>>>>>>>>
>>>>>>>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe"
>>>>>>>>>> and
>>>>>>>>>> executed it with administrator permission, after some time
>>>>>>>>>> appeared an error
>>>>>>>>>> alert saying:
>>>>>>>>>>
>>>>>>>>>> "There has been an error.
>>>>>>>>>> Error running
>>>>>>>>>>
>>>>>>>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>>>>>>>> : child killed: unknown signal"
>>>>>>>>>>
>>>>>>>>>> And then the installation wizard stopped working.
>>>>>>>>>>
>>>>>>>>>> These are the information about my pc:
>>>>>>>>>> "C: \ Users \ gcolo> systeminfo
>>>>>>>>>>
>>>>>>>>>> Host name:
>>>>>>>>>> DESKTOP-VC6L694
>>>>>>>>>> OS name: Microsoft
>>>>>>>>>> Windows 10 Home
>>>>>>>>>> OS version:
>>>>>>>>>> 10.0.19043 N / A build 19043
>>>>>>>>>> OS manufacturer: Microsoft
>>>>>>>>>> Corporation
>>>>>>>>>> OS Configuration:
>>>>>>>>>> Standalone Workstation
>>>>>>>>>> OS build type:
>>>>>>>>>> Multiprocessor Free
>>>>>>>>>> Registered owner: N / A
>>>>>>>>>> Registered Organization: N / A
>>>>>>>>>> Serial number:
>>>>>>>>>> 00325-96509-69183-AAOEM
>>>>>>>>>> Original installation date:
>>>>>>>>>> 08/07/2021, 20:19:21
>>>>>>>>>> System startup time:
>>>>>>>>>> 11/15/2021, 21:41:11
>>>>>>>>>> System manufacturer: HP
>>>>>>>>>> System model: HP
>>>>>>>>>> Pavilion Laptop 14-ce0xxx
>>>>>>>>>> System type: x64-based
>>>>>>>>>> PC
>>>>>>>>>> Processor: 1
>>>>>>>>>> processor (s) installed.
>>>>>>>>>>
>>>>>>>>>> [01]: Intel64 Family 6 Model 142
>>>>>>>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>>>>>>>> BIOS version: Insyde
>>>>>>>>>> F.23, 25/12/2020
>>>>>>>>>> Windows directory: C: \
>>>>>>>>>> WINDOWS
>>>>>>>>>> System directory: C: \
>>>>>>>>>> WINDOWS \ system32
>>>>>>>>>> Boot device: \ Device
>>>>>>>>>> \ HarddiskVolume1
>>>>>>>>>> System locale: it;
>>>>>>>>>> Italian (Italy)
>>>>>>>>>> Local input settings: it;
>>>>>>>>>> Italian (Italy)
>>>>>>>>>> Time zone: (UTC +
>>>>>>>>>> 01: 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>>>>>>>> Vienna
>>>>>>>>>> Total physical memory: 8,072 MB
>>>>>>>>>> Physical memory available: 5,421 MB
>>>>>>>>>> Virtual memory: maximum size: 9,352 MB
>>>>>>>>>> Virtual memory: available: 6,623 MB
>>>>>>>>>> Virtual memory: in use: 2,729 MB
>>>>>>>>>> Page file locations: C: \
>>>>>>>>>> pagefile.sys
>>>>>>>>>> Domain: WORKGROUP
>>>>>>>>>> Login server: \\
>>>>>>>>>> DESKTOP-VC6L694
>>>>>>>>>> Hotfixes: 10
>>>>>>>>>> Hotfixes installed.
>>>>>>>>>>
>>>>>>>>>> [01]: KB5006365
>>>>>>>>>>
>>>>>>>>>> [02]: KB4562830
>>>>>>>>>>
>>>>>>>>>> [03]: KB4570334
>>>>>>>>>>
>>>>>>>>>> [04]: KB4577586
>>>>>>>>>>
>>>>>>>>>> [05]: KB4580325
>>>>>>>>>>
>>>>>>>>>> [06]: KB4586864
>>>>>>>>>>
>>>>>>>>>> [07]: KB5000736
>>>>>>>>>>
>>>>>>>>>> [08]: KB5007186
>>>>>>>>>>
>>>>>>>>>> [09]: KB5006753
>>>>>>>>>>
>>>>>>>>>> [10]: KB5005699
>>>>>>>>>> Network cards: 3 NICs
>>>>>>>>>> installed.
>>>>>>>>>>
>>>>>>>>>> [01]: Realtek RTL8821CE 802.11ac
>>>>>>>>>> PCIe Adapter
>>>>>>>>>>
>>>>>>>>>> Connection Name: Wi-Fi
>>>>>>>>>>
>>>>>>>>>> DHCP enabled: Yes
>>>>>>>>>>
>>>>>>>>>> DHCP server: 192.168.1.1
>>>>>>>>>>
>>>>>>>>>> IP addresses
>>>>>>>>>>
>>>>>>>>>> [01]:
>>>>>>>>>>
>>>>>>>>>> [02]:
>>>>>>>>>>
>>>>>>>>>> [02]: Realtek PCIe GbE Family
>>>>>>>>>> Controller
>>>>>>>>>>
>>>>>>>>>> Connection Name: Ethernet
>>>>>>>>>>
>>>>>>>>>> Status: Media disconnected
>>>>>>>>>>
>>>>>>>>>> [03]: Bluetooth Device (Personal
>>>>>>>>>> Area Network)
>>>>>>>>>>
>>>>>>>>>> Connection Name: Bluetooth
>>>>>>>>>> network connection
>>>>>>>>>>
>>>>>>>>>> Status: Media disconnected
>>>>>>>>>> Hyper-V Requirements: Virtual
>>>>>>>>>> Machine Monitoring Mode Extensions: Yes
>>>>>>>>>>
>>>>>>>>>> Virtualization enabled in firmware:
>>>>>>>>>> No
>>>>>>>>>>
>>>>>>>>>> Second level address translation:
>>>>>>>>>> Yes
>>>>>>>>>>
>>>>>>>>>> Data Execution Prevention
>>>>>>>>>> Available: Yes"
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> If you need more information let me know it, thanks for your work.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Sandeep Thakkar
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Mail
>>>>>>>> priva di virus. www.avast.com
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Sandeep Thakkar
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Sandeep Thakkar
>>>>
>>>>
>>>>
>>
>> --
>> Sandeep Thakkar
>>
>>
>>

--
Sandeep Thakkar

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Next Message Giacomo Colonesi 2021-11-23 15:24:19 Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
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