Re: BUG #17940: PostgreSQL Installer For Windows Cannot Initialize Cluster When BeyondTrust Installed

From: Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com>
To: Magnus Hagander <magnus(at)hagander(dot)net>
Cc: Joel Rabinovitch <Joel(dot)Rabinovitch(at)tecsys(dot)com>, "David G(dot) Johnston" <david(dot)g(dot)johnston(at)gmail(dot)com>, PostgreSQL mailing lists <pgsql-bugs(at)lists(dot)postgresql(dot)org>
Subject: Re: BUG #17940: PostgreSQL Installer For Windows Cannot Initialize Cluster When BeyondTrust Installed
Date: 2023-06-01 06:42:06
Message-ID: CANFyU948pBb_M=KrdqCks1mFN0kjgaKs3mxc6jeCf=g=-DH4Pg@mail.gmail.com
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Hi,

Sorry for the delayed response. We will check the details and get back to
you

On Tue, May 30, 2023 at 6:34 AM Magnus Hagander <magnus(at)hagander(dot)net> wrote:

>
>
> On Tue, May 23, 2023, 17:20 Joel Rabinovitch <Joel(dot)Rabinovitch(at)tecsys(dot)com>
> wrote:
>
>> Hi,
>>
>> I realize it’s not a PostgreSQL database engine bug, but more of an EDB
>> Installer bug.
>>
>> I did contact Enterprise DB (EDB) and they suggested to log it in the
>> pgsql-bugs mailing list, as I am using the “community” version of the
>> Windows installer (i.e. no paid support).
>>
>
> While edb do (AFAIK) publish the source to the installer, I don't believe
> there are any outside contributors and there is no public process for the
> development of it. If they're claiming there's a community version of the
> installer itself I'd say they're incorrect. It does install the community
> version of postgres though - but your issue seems related to the installer
> rather than postgres itself. So there is nothing the community can do to
> help you there.
>
>
>
>> Hopefully, someone from EDB will look at it and eventually address it.
>>
>>
>>
>> In the end, the problem should be addressed by BeyondTrust as it is their
>> software that is causing the problems. The issue has been that the vendor
>> has been unable to resolve the issue to date. This is why I have been
>> trying this “alternative” route instead.
>>
>
> Yes it definitely sounds like the program is in BeyondTrust here. And if
> they are unable to resolve it maybe they shouldn't be trusted (pun
> intended).
>
> The installer always runs with elevated privileges I believe, but drops
> them when initializing the database. It seems BeyondTrust somehow breaks
> this process..
>
> Bottom line is, unfortunately, that if it works without that product
> installed and fails with it, then you're stuck with having them fix it.
>
> /Magnus
>
>

--
Sandeep Thakkar

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