Re: Cannot Run pgAdmin4 v8.13 on AlmaLinux 8 after upgrade from v8.12

From: Khushboo Vashi <khushboo(dot)vashi(at)enterprisedb(dot)com>
To: Surya Widyanto <ayrus02(at)gmail(dot)com>
Cc: pgAdmin Support <pgadmin-support(at)postgresql(dot)org>
Subject: Re: Cannot Run pgAdmin4 v8.13 on AlmaLinux 8 after upgrade from v8.12
Date: 2024-11-18 09:06:43
Message-ID: CAFOhELeUHU0FX-y7r4dD974DbS=zOTzFSUeAnjVmMbunaXpccw@mail.gmail.com
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On Mon, Nov 18, 2024 at 1:13 PM Surya Widyanto <ayrus02(at)gmail(dot)com> wrote:

> Hi,
>
> I've upgraded the libpq5 to version 17.0-43PGDG.rhel8
> I've also restart the apache server.
>

What's the output of `yum list libpq5*` ?

>
> But the problem still exist. With the same error in log file.
>
> I've also can confirm that this also happened on my other server running
> AlmaLinux 9 (x64).
> My other server also has libpq5 with version 17.0-43PGDG.rhel9 and also
> running as Web Mode via Apache.
>
> Regards,
> ayrus02
>
> On 18-11-2024 14:21, Khushboo Vashi wrote:
>
> Hi,
>
> On Mon, Nov 18, 2024 at 12:24 PM Surya Widyanto <ayrus02(at)gmail(dot)com> wrote:
>
>> Hi Vashi,
>>
>> Yes, I can confirm it is installed with version:
>> libpq5.x86_64 - v16.3-43PGDG.rhel8
>>
>
> During the pgAdmin upgrade on your system, the libpq5 should have been
> upgraded to the latest (v17), which didn't happen in your case.
> Can you please upgrade libpq5 to the latest version? It should fix this
> issue.
>
> Thanks,
> Khushboo
>
>>
>> Regards,
>> ayrus02
>>
>> On 18-11-2024 13:48, Khushboo Vashi wrote:
>>
>> Is libpq5 installed on your system?
>>
>> On Mon, Nov 18, 2024 at 12:11 PM Surya Widyanto <ayrus02(at)gmail(dot)com>
>> wrote:
>>
>>> Hi,
>>>
>>> Today, I've upgraded my pgAdmin4 version from v8.12 to v8.13 using dnf
>>> on AlmaLinux 8.
>>>
>>> My pgAdmin4 is installed as web mode and accessed via Apache.
>>>
>>> After upgrading to v8.13, when I access the pgAdmin4 address from web
>>> browser, it give an error 500. When I look at the error log, it contains
>>> the line below:
>>>
>>> mod_wsgi (pid=3535715): Failed to exec Python script file
>>> '/usr/pgadmin4/web/pgAdmin4.wsgi'.
>>> mod_wsgi (pid=3535715): Exception occurred processing WSGI script
>>> '/usr/pgadmin4/web/pgAdmin4.wsgi'.
>>> Traceback (most recent call last):
>>> ImportError: no pq wrapper available.
>>> Attempts made:
>>> - couldn't import psycopg 'c' implementation:
>>> /usr/pgadmin4/venv/lib64/python3.9/site-packages/psycopg_c/
>>> pq.cpython-39-x86_64-linux-gnu.so: undefined symbol: PQchangePassword
>>> - couldn't import psycopg 'binary' implementation: No module named
>>> 'psycopg_binary'
>>> - couldn't import psycopg 'python' implementation:
>>>
>>> The primary concern is at *undefined symbol: PQchangePassword*
>>>
>>> Is there any bug or I have do the update wrongly?
>>>
>>> Regards,
>>> ayrus02
>>>
>>
>>
>

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