Re: Cannot Run pgAdmin4 v8.13 on AlmaLinux 8 after upgrade from v8.12

From: Surya Widyanto <ayrus02(at)gmail(dot)com>
To: Khushboo Vashi <khushboo(dot)vashi(at)enterprisedb(dot)com>
Cc: pgAdmin Support <pgadmin-support(at)postgresql(dot)org>
Subject: Re: Cannot Run pgAdmin4 v8.13 on AlmaLinux 8 after upgrade from v8.12
Date: 2024-11-18 07:43:25
Message-ID: 2bf48205-a8ad-49fc-a5d8-ada1bee6573d@gmail.com
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Hi,

I've upgraded the libpq5 to version 17.0-43PGDG.rhel8
I've also restart the apache server.

But the problem still exist. With the same error in log file.

I've also can confirm that this also happened on my other server running
AlmaLinux 9 (x64).
My other server also has libpq5 with version 17.0-43PGDG.rhel9 and also
running as Web Mode via Apache.

Regards,
ayrus02

On 18-11-2024 14:21, Khushboo Vashi wrote:
> Hi,
>
> On Mon, Nov 18, 2024 at 12:24 PM Surya Widyanto <ayrus02(at)gmail(dot)com> wrote:
>
> Hi Vashi,
>
> Yes, I can confirm it is installed with version:
> libpq5.x86_64 - v16.3-43PGDG.rhel8
>
>
> During the pgAdmin upgrade on your system, the libpq5 should have been
> upgraded to the latest (v17), which didn't happen in your case.
> Can you please upgrade libpq5 to the latest version? It should fix
> this issue.
>
> Thanks,
> Khushboo
>
>
> Regards,
> ayrus02
>
> On 18-11-2024 13:48, Khushboo Vashi wrote:
>> Is libpq5 installed on your system?
>>
>> On Mon, Nov 18, 2024 at 12:11 PM Surya Widyanto
>> <ayrus02(at)gmail(dot)com> wrote:
>>
>> Hi,
>>
>> Today, I've upgraded my pgAdmin4 version from v8.12 to v8.13
>> using dnf on AlmaLinux 8.
>>
>> My pgAdmin4 is installed as web mode and accessed via Apache.
>>
>> After upgrading to v8.13, when I access the pgAdmin4 address
>> from web browser, it give an error 500. When I look at the
>> error log, it contains the line below:
>>
>> mod_wsgi (pid=3535715): Failed to exec Python script file
>> '/usr/pgadmin4/web/pgAdmin4.wsgi'.
>> mod_wsgi (pid=3535715): Exception occurred processing WSGI
>> script '/usr/pgadmin4/web/pgAdmin4.wsgi'.
>> Traceback (most recent call last):
>> ImportError: no pq wrapper available.
>> Attempts made:
>> - couldn't import psycopg 'c' implementation:
>> /usr/pgadmin4/venv/lib64/python3.9/site-packages/psycopg_c/pq.cpython-39-x86_64-linux-gnu.so
>> <http://pq.cpython-39-x86_64-linux-gnu.so>: undefined symbol:
>> PQchangePassword
>> - couldn't import psycopg 'binary' implementation: No module
>> named 'psycopg_binary'
>> - couldn't import psycopg 'python' implementation:
>>
>> The primary concern is at *undefined symbol: PQchangePassword*
>>
>> Is there any bug or I have do the update wrongly?*
>> *
>>
>> Regards,
>> ayrus02*
>> *
>>
>

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