Re: BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3

From: Manika Singhal <manika(dot)singhal(at)enterprisedb(dot)com>
To: Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com>
Cc: tony(at)tonymarston(dot)net, pgsql-bugs(at)lists(dot)postgresql(dot)org, Kritika Agarwal <kritika(dot)agarwal(at)enterprisedb(dot)com>
Subject: Re: BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3
Date: 2023-06-09 05:44:34
Message-ID: A7D95E30-42CA-4550-80A9-5A167150FC23@enterprisedb.com
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Hi Tony,
Sorry for the late response on this, we investigated the issue and released the installer with package revision no.2 (postgresql-15.3-2-windows-x64.exe) to resolve this issue.

Please try downloading the installer from https://www.enterprisedb.com/downloads/postgres-postgresql-downloads

--
Thanks & Regards
Manika Singhal
EDB Pune

> On 21-May-2023, at 9:08 AM, Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com> wrote:
>
> Manika,
> Can you please check this?
>
> On Tue, May 16, 2023 at 2:37 PM PG Bug reporting form <noreply(at)postgresql(dot)org <mailto:noreply(at)postgresql(dot)org>> wrote:
>> The following bug has been logged on the website:
>>
>> Bug reference: 17934
>> Logged by: Tony Marston
>> Email address: tony(at)tonymarston(dot)net <mailto:tony(at)tonymarston(dot)net>
>> PostgreSQL version: 15.3
>> Operating system: Windows 10
>> Description:
>>
>> I have just upgraded from version 15.2 to 15.3, but when I try to run
>> pgAdmin there is a long time delay before it comes up with the message: "The
>> pgAdmin 4 server could not be contacted". Below that it shows full details
>> of the error which ends with the following:
>>
>> import psutil
>> File "E:\Program Files\PostgreSQL\15\pgAdmin
>> 4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
>> raise ImportError(msg)
>> ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
>> 4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
>> C extension module was built for another version of psutil (5.9.3 instead of
>> 5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
>> Files\PostgreSQL\15\pgAdmin
>> 4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
>> clean the virtual env somehow, then reinstall
>>
>> How do I fix this error?
>>
>
>
> --
> Sandeep Thakkar
>
>

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