| From: | Alejandro Román <alejandro(at)aroman(dot)sh> |
|---|---|
| To: | Kristina J <misskris(dot)jackson(at)gmail(dot)com> |
| Cc: | pgsql-novice(at)postgresql(dot)org |
| Subject: | Re: Installation |
| Date: | 2020-10-18 23:17:20 |
| Message-ID: | 20201018231720.wgmsq7aavgosaqzo@Alejandros-MacBook-Pro.local |
| Views: | Raw Message | Whole Thread | Download mbox | Resend email |
| Thread: | |
| Lists: | pgsql-novice |
On Sun, Oct 18, 2020 at 06:49:02PM -0400, Kristina J wrote:
> I tried run as an Administrator still nothing. I attached a zip file of the
> installer log.
That log folder didn't tell us much about the error. I'm not sure if the
installer is executed at all. Some other things I think you could try
(if you haven't already):
1. Restart your computer, disable the antivirus again and then try
running the installer again as an administrator.
2. Make sure there aren't any other hidden files in the %TEMP% folder.
3. Make sure that you have all the requirements from the EDB
installation guide [0].
If none of that works, I suggest you contact EDB support to ask them why
their installer may not be running. You can find their support email
address at [1].
[0] https://www.enterprisedb.com/edb-docs/d/postgresql/installation-getting-started/installation-guide/13.0/requirements_overview.html
[1] https://www.enterprisedb.com/edb-docs/d/postgresql/installation-getting-started/installation-guide/13.0/installation_troubleshooting.html
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