RE: pgadmin4-4.23-x86.exe throws a "Cannot access 64-bit registry keys..." error

From: Dean Stuart <Dean(dot)Stuart(at)higheredpartners(dot)co(dot)za>
To: Akshay Joshi <akshay(dot)joshi(at)enterprisedb(dot)com>
Cc: "pgadmin-support(at)lists(dot)postgresql(dot)org" <pgadmin-support(at)lists(dot)postgresql(dot)org>
Subject: RE: pgadmin4-4.23-x86.exe throws a "Cannot access 64-bit registry keys..." error
Date: 2020-06-29 11:31:59
Message-ID: MWHPR22MB046251D066D1F03256FFCECEDD6E0@MWHPR22MB0462.namprd22.prod.outlook.com
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I had to reload the older version so that I could carry on working but I will test it again as soon as I find another gap.

Thank you.

From: Akshay Joshi <akshay(dot)joshi(at)enterprisedb(dot)com>
Sent: 29 June 2020 13:24
To: Dean Stuart <Dean(dot)Stuart(at)higheredpartners(dot)co(dot)za>
Cc: pgadmin-support(at)lists(dot)postgresql(dot)org
Subject: Re: pgadmin4-4.23-x86.exe throws a "Cannot access 64-bit registry keys..." error

Hi Dean

On Mon, Jun 29, 2020 at 4:47 PM Dean Stuart <Dean(dot)Stuart(at)higheredpartners(dot)co(dot)za<mailto:Dean(dot)Stuart(at)higheredpartners(dot)co(dot)za>> wrote:
+ pgadmin-support(at)lists(dot)postgresql(dot)org<mailto:pgadmin-support(at)lists(dot)postgresql(dot)org>

From: Dean Stuart
Sent: 29 June 2020 13:13
To: Akshay Joshi <akshay(dot)joshi(at)enterprisedb(dot)com<mailto:akshay(dot)joshi(at)enterprisedb(dot)com>>
Subject: RE: pgadmin4-4.23-x86.exe throws a "Cannot access 64-bit registry keys..." error

Thank you, that worked. The new version is up and running on my 32-bit version of Windows.

However, when I open my database and click on the Query Tool, all that I get now is a blank window:

We fixed that too, download the installer again from the same link that I share earlier and check.

[cid:image001(dot)jpg(at)01D64E19(dot)A66DC910]

From: Akshay Joshi <akshay(dot)joshi(at)enterprisedb(dot)com<mailto:akshay(dot)joshi(at)enterprisedb(dot)com>>
Sent: 29 June 2020 10:17
To: Dean Stuart <Dean(dot)Stuart(at)higheredpartners(dot)co(dot)za<mailto:Dean(dot)Stuart(at)higheredpartners(dot)co(dot)za>>
Cc: pgadmin-support(at)lists(dot)postgresql(dot)org<mailto:pgadmin-support(at)lists(dot)postgresql(dot)org>
Subject: Re: pgadmin4-4.23-x86.exe throws a "Cannot access 64-bit registry keys..." error

Hi Dean

We have fixed the issue but don't have a Windows 32-bit machine to test. Can you please download and try to install the Windows 32-bit installer from https://www.postgresql.org/ftp/pgadmin/pgadmin4/snapshots/2020-06-29/

Please let us know if that works for you.

On Mon, Jun 29, 2020 at 1:38 PM Dean Stuart <Dean(dot)Stuart(at)higheredpartners(dot)co(dot)za<mailto:Dean(dot)Stuart(at)higheredpartners(dot)co(dot)za>> wrote:
Hi Support,

When I try to install the latest version of pgAdmin, pgadmin4-4.23-x86.exe, on my 32-bit version of Windows, the installer throws the following error:

[cid:image002(dot)jpg(at)01D64E19(dot)A66DC910]

Regards,
Dean

[cid:image003(dot)jpg(at)01D64E19(dot)A66DC910]<https://higheredpartners.co.za/>
Dean Stuart
Information Technology Director
299 Pendoring Road, Blackheath
Johannesburg
+27 11 589 5831 (o)<tel:+27%2011%20589%205831%20(o)>
+27 83 395 9141 (c)<tel:+27%2083%20395%209141%20(c)>
www.higheredpartners.co.za<https://higheredpartners.co.za/>
[cid:image004(dot)jpg(at)01D64E19(dot)A66DC910]<https://co.linkedin.com/company/higher-ed-partners-south-africa>[cid:image005(dot)jpg(at)01D64E19(dot)A66DC910]<https://www.facebook.com/Higher-Ed-Partners-South-Africa-707890522926528/>

--
Thanks & Regards
Akshay Joshi
Sr. Software Architect
EnterpriseDB Software India Private Limited
Mobile: +91 976-788-8246

--
Thanks & Regards
Akshay Joshi
Sr. Software Architect
EnterpriseDB Software India Private Limited
Mobile: +91 976-788-8246

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