Re: Win32 8.3.3 install fail (sufficient privileges to install system services).

From: "Stephen Denne" <Stephen(dot)Denne(at)datamail(dot)co(dot)nz>
To: "Terry Yapt" <yapt(at)technovell(dot)com>, <pgsql-general(at)postgresql(dot)org>
Subject: Re: Win32 8.3.3 install fail (sufficient privileges to install system services).
Date: 2008-06-12 22:24:14
Message-ID: F0238EBA67824444BC1CB4700960CB480588CE52@dmpeints002.isotach.com
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Terry Yapt wrote:
> I did installed 8.3.1 on WinXP Prof. and all was ok. After that
> successful install I have tried to install 8.2.x without
> success several
> times on the same workstation.
>
> Today I have tried to install 8.3.3 and I have stuck on the
> same error:
>
> ===============
> Service 'PostgreSQL Database Server 8.3' (pgsql-8.3)
> could not be installed. Verify that you have sufficient
> privileges to install system services.
> ===============
>
> After that, you can _only_ CANCEL install. Of course I have
> sufficient
> privileges because I am on Administrators group. Moreover I am
> installing with the same user I have installed 8.3.1 only two
> days ago.
>
> Any idea ?

I've a similar problem on one development PC, but another one upgraded fine.

I think the cause is due to the user that gets created to run the service.

On the PC with the problem, I have both 8.2 and 8.3 installed.
8.2 using the user account "postgres" and 8.3 using the user account "postgres83".

To work around it, when the error message popped up, I left it there, and from memory went through a process a bit like this:
- went to services,
- tried to start it using various user accounts, which failed,
- went to my user accounts,
- set postgres83's password to something I could remember,
- accepted the huge warnings about no longer having access to stuff,
- used that password in the service,
- started the service,
- that worked,
- stopped the service,
- closed the services window,
- went back to the installer error message,
- clicked retry,
- which succeeded in starting the service, and completing the upgrade.

Regards,
Stephen Denne.
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