Re: Fatal Error

Hi Durai

You can do the following to get rid of the error:

- Take the backup of the '*pgadmin4.db*' file and then delete it.
- Restart the pgAdmin4

Have you upgraded your existing pgAdmin setup or it's a fresh installation?

On Mon, May 17, 2021 at 9:31 PM Durai Raj <ganesdurai(at)gmail(dot)com> wrote:

> Hi Support Team,
>
> Am facing an error below, when I am trying to open a pgAdmin application
> upon installation. Please find a Traceback and help me to resolve the issue
> asap.
>
> Fatal Error
> ---------------
>
> The pgAdmin 4 server could not be contacted:
>
> pgAdmin Runtime Environment
> --------------------------------------------------------
> Python Path: "C:\Program Files\pgAdmin 4\v5\python\python.exe"
> Runtime Config File:
> "C:\Users\user\AppData\Roaming\pgadmin\runtime_config.json"
> pgAdmin Config File: "C:\Program Files\pgAdmin 4\v5\web\config.py"
> Webapp Path: "C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py"
> pgAdmin Command: "C:\Program Files\pgAdmin 4\v5\python\python.exe -s
> C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py"
> Environment:
> - ALLUSERSPROFILE: C:\ProgramData
> - APPDATA: C:\Users\user\AppData\Roaming
> - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_7784_RLPSVXJGZLPKGNHB
> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
> now?|LEFT_TO_RIGHT
> - CommonProgramFiles: C:\Program Files\Common Files
> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
> - CommonProgramW6432: C:\Program Files\Common Files
> - COMPUTERNAME: OMLT0009
> - ComSpec: C:\Windows\system32\cmd.exe
> - DriverData: C:\Windows\System32\Drivers\DriverData
> - HOMEDRIVE: C:
> - HOMEPATH: \Users\user
> - LOCALAPPDATA: C:\Users\user\AppData\Local
> - LOGONSERVER: \\OMLT0009
> - NUMBER_OF_PROCESSORS: 8
> - OneDrive: C:\Users\user\OneDrive
> - OneDriveConsumer: C:\Users\user\OneDrive
> - OS: Windows_NT
> - Path:
> C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program
> Files\dotnet\;C:\Program Files\Microsoft SQL
> Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client
> SDK\ODBC\170\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL
> Server\150\Tools\Binn\;C:\Program Files\Microsoft SQL
> Server\150\Tools\Binn\;C:\Program Files\Microsoft SQL
> Server\150\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL
> Server\150\DTS\Binn\;C:\Program Files\Azure Data
> Studio\bin;C:\Users\user\AppData\Local\Programs\Python\Python39\Scripts\;C:\Users\user\AppData\Local\Programs\Python\Python39\;C:\Users\user\AppData\Local\Microsoft\WindowsApps;C:\Users\user\.dotnet\tools;C:\Program
> Files\Azure Data Studio\bin
> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
> - PGADMIN_INT_KEY: f2718e3f-e66a-47e0-ba1c-4e4020105e4d
> - PGADMIN_INT_PORT: 56458
> - PGADMIN_SERVER_MODE: OFF
> - PROCESSOR_ARCHITECTURE: AMD64
> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 142 Stepping 10,
> GenuineIntel
> - PROCESSOR_LEVEL: 6
> - PROCESSOR_REVISION: 8e0a
> - ProgramData: C:\ProgramData
> - ProgramFiles: C:\Program Files
> - ProgramFiles(x86): C:\Program Files (x86)
> - ProgramW6432: C:\Program Files
> - PSModulePath: C:\Program
> Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules;C:\Program
> Files (x86)\Microsoft SQL Server\150\Tools\PowerShell\Modules\
> - PUBLIC: C:\Users\Public
> - SESSIONNAME: Console
> - SystemDrive: C:
> - SystemRoot: C:\Windows
> - TEMP: C:\Users\user\AppData\Local\Temp
> - TMP: C:\Users\user\AppData\Local\Temp
> - USERDOMAIN: OMLT0009
> - USERDOMAIN_ROAMINGPROFILE: OMLT0009
> - USERNAME: user
> - USERPROFILE: C:\Users\user
> - windir: C:\Windows
> --------------------------------------------------------
>
> Traceback (most recent call last):
> File "C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py", line 98, in
> <module>
> app = create_app()
> File "C:\Program Files\pgAdmin 4\v5\web\pgadmin\__init__.py", line 347,
> in create_app
> if not os.path.exists(SQLITE_PATH) or get_version() == -1:
> File "C:\Program Files\pgAdmin 4\v5\web\pgadmin\setup\db_version.py",
> line 19, in get_version
> return version.value
> AttributeError: 'NoneType' object has no attribute 'value'
>
>
> Regards,
> Durai Raj G
> Cell: +91 99 44 225432
>
>

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