Re: BUG #18528: Installer displays error when installing

From: Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com>
To: christopher(dot)m(dot)ware(at)nasa(dot)gov, pgsql-bugs(at)lists(dot)postgresql(dot)org
Subject: Re: BUG #18528: Installer displays error when installing
Date: 2024-07-03 02:42:25
Message-ID: CANFyU965BvCpdmk2kBDS2JjKf+SJdi__=cfxhBsm_qeotnfqNA@mail.gmail.com
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Hi,

Thanks for the report. Can you please confirm if the earlier versions
(<=15.6) were installed fine on this server?

The forward slashes usually work on windows as well. Could you please share
the installation log which must have been created in the system temp with
either the name installbuilder or install-postgresql?

Also, on the command line if you can please get the output of:
>
icacls C:/Users/username/AppData/Local/Temp/postgresql_installer_f34465eff3

On Wed, Jul 3, 2024 at 1:13 AM PG Bug reporting form <noreply(at)postgresql(dot)org>
wrote:

> The following bug has been logged on the website:
>
> Bug reference: 18528
> Logged by: Chris Ware
> Email address: christopher(dot)m(dot)ware(at)nasa(dot)gov
> PostgreSQL version: 15.7
> Operating system: Windows 11
> Description:
>
> This probably isn't the right place to submit this finding, but I couldn't
> find any other place to submit it.
> If this is not the correct forum for this kind of support, can you please
> redirect me to the correct place?
> I'm trying to install the PostgreSQL 15.7 installer onto a Microsoft
> Surface
> Pro 9 running Windows 10.
> I'm running as an administrator, and I've also clicked "Run as
> Administrator" as well. I receive the following two errors:
> 1: "Error copying from packed archive
> c:/Install/folder/postgresql-15.7.2-windows-x64.exe to
>
> C:/Users/username/AppData/Local/Temp/postgresql_installer_f34465eff3/prerun_checks.vbs:Destination
> not writable"
> 2. "There has been an error. system's temp folder is not writable by the
> current user."
>
> The error messages have forward slashes '/' instead of back slashes '\'.
> Not sure it that makes a difference or not.
> The installer does appear to work on Desktop type computers.
> Since I am an administrator on the system and the installer is trying to
> write files to the directory owned by this user, it seems to be a problem
> with the installer on this type of hardware.
>
> Any assistance is appreciated.
> Chris
>
>

--
Sandeep Thakkar

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