Re: Error floating-point exception on postgresql installer

From: Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com>
To: "Wiler Coelho Jr(dot)" <wiler(dot)listas(at)gmail(dot)com>
Cc: Dave Page <dpage(at)pgadmin(dot)org>, Pg Bugs <pgsql-bugs(at)postgresql(dot)org>
Subject: Re: Error floating-point exception on postgresql installer
Date: 2017-03-16 12:57:38
Message-ID: CANFyU95EYBL=bihPeO+Qw-+dvhJszFyCa8F9zZKajP8riNSciQ@mail.gmail.com
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Hi

'qt' mode requires X11 libraries and that may be missing on your system.
Can you please check if libX11*.so exists on your machine?

On Wed, Mar 15, 2017 at 10:47 PM, Wiler Coelho Jr. <wiler(dot)listas(at)gmail(dot)com>
wrote:

> Hello Sandeep,
>
> I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace debug.txt",
> and no debug.txt file was created.
>
> But, I managed to install with success using "--mode gtk", "--mode
> xwindow",and "--mode text", so the problem is caused by QT.
>
> "sudo apt list --installed | grep qt" returned this list:
>
> appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
> appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64
> [installed]
> libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64
> [installed]
> libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
> libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
> libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64 [installed]
> liboxideqt-qmlplugin/xenial-updates,xenial-security,now
> 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
> liboxideqtcore0/xenial-updates,xenial-security,now
> 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
> liboxideqtquick0/xenial-updates,xenial-security,now
> 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
> libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
> libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
> libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64
> [installed]
> libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
> libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
> [installed]
> libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
> [installed]
> libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
> libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
> libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
> libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
> libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
> libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64 [installed]
> libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64
> [installed]
> oxideqt-codecs/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1
> amd64 [installed]
> qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64
> [installed]
> qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64
> [installed]
> qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
> qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
> qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
> qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
> qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
> qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1
> amd64 [installed]
> qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
> qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now
> 1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
> qtdeclarative5-unity-action-plugin/xenial,now
> 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
> qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
> sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64
> [installed]
>
>
>
>
> Best regards,
>
> Wiler
>
> On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <
> sandeep(dot)thakkar(at)enterprisedb(dot)com> wrote:
>
>> Hi Wiler,
>>
>> Could you run the installer with the command line option "--debugtrace
>> debug.txt" and send us 'debug.txt'?
>>
>>
>> On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage(at)pgadmin(dot)org> wrote:
>>
>>> On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
>>> <wiler(dot)listas(at)gmail(dot)com> wrote:
>>> > Hello,
>>> >
>>> > I've got the following reply from: "EnterpriseDB Customer Support":
>>> >
>>> > " Hello Wiler,
>>> >
>>> > Hope you are doing well.
>>> >
>>> > As we can see you are installing postgresql 9.6 on Ubuntu 16.04
>>> which is
>>> > not supported by EDB, so we are not able to provide support on this.
>>> >
>>> > Please find below link which tells you about the supoorted
>>> platform for
>>> > Postgresql:
>>> >
>>> > https://www.enterprisedb.com/services/edb-supported-products
>>> -and-platforms
>>> >
>>> > We recommend you to use supported platform to install postgresql.
>>> >
>>> > Hope this helps."
>>> >
>>> > So, there's no workaround?
>>>
>>> 16.04 is supported - that's a typo on the page (our PG supported
>>> platform versions should match EDB Advanced Server of the same
>>> version, which does list 16.04).
>>>
>>> Sandeep; please have someone investigate this issue.
>>>
>>> I'll ping people to get the page corrected and support updated.
>>>
>>> --
>>> Dave Page
>>> Blog: http://pgsnake.blogspot.com
>>> Twitter: @pgsnake
>>>
>>> EnterpriseDB UK: http://www.enterprisedb.com
>>> The Enterprise PostgreSQL Company
>>>
>>
>>
>>
>> --
>> Sandeep Thakkar
>> EDB
>>
>>
>>
>

--
Sandeep Thakkar
EDB

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