Re: Re: edb installation failed for pgadmin when username is Chinese under c;\user #7432

Hi Joe,

Looking at the installation log, it seems the installer is not
returning the reported error message but I see the post installation steps
like creation of cluster and starting of the services missing. Are you
running the installer with a non-admin user account? Or did you run the
installer in the extract-only mode?

On Thu, May 9, 2024 at 1:14 PM 周志勤 <joe(dot)zhou(at)dualhelios(dot)com> wrote:

> Hi Sandeep
>
> I have installed the test package you delivered. The installation is
> succesful with installation log attached.
>
> Please check the log to see if you can close the issue.
>
> Best regards,
> Joe
>
>
> ------------------------------
> joe(dot)zhou(at)dualhelios(dot)com
>
>
> *From:* Sandeep Thakkar <sandeep(dot)thakkar(at)enterprisedb(dot)com>
> *Date:* 2024-05-09 00:04
> *To:* 周志勤 <joe(dot)zhou(at)dualhelios(dot)com>
> *CC:* Thomas Munro <thomas(dot)munro(at)gmail(dot)com>; Laurenz Albe
> <laurenz(dot)albe(at)cybertec(dot)at>; pgsql-bugs <pgsql-bugs(at)postgresql(dot)org>; Muralikrishna
> Bandaru <muralikrishna(dot)bandaru(at)enterprisedb(dot)com>
> *Subject:* Re: Re: edb installation failed for pgadmin when username is
> Chinese under c;\user #7432
> Hi,
>
> We have identified a bug in the PostgreSQL installer and fixed it. But
> with further testing of the generated installer, we are seeing an
> intermittent issue with the ACL on the data directory and starting of the
> service. Would it be possible for you to install the test installer and
> confirm if the installation is successful ? The test installer (not for
> production use) is available for download here
> <https://drive.google.com/file/d/1LAIglpCNLqZhYeMC4MAC279ytL_58i8v/view?usp=drive_link>
>
>
> thanks
>
> On Mon, May 6, 2024 at 7:39 AM 周志勤 <joe(dot)zhou(at)dualhelios(dot)com> wrote:
>
>> Hi,Thomas
>>
>> Thanks for your quick response.
>>
>> If I understand what you mentioned below correctly, I suppose the issue
>> is on the right place,i.e. EDB PostgreSQL installer and Sandeep is working
>> on that.
>>
>> If it turns out to be some connecting issue in pgadmin or even postgreSQL
>> after Sandeep's investigation, then we can turn to them respectively.
>> Correct?
>>
>> Best regards,
>> Joe
>>
>>
>>
>> ------------------------------
>> joe(dot)zhou(at)dualhelios(dot)com
>>
>>
>> *From:* Thomas Munro <thomas(dot)munro(at)gmail(dot)com>
>> *Date:* 2024-05-06 09:37
>> *To:* 周志勤 <joe(dot)zhou(at)dualhelios(dot)com>
>> *CC:* Laurenz Albe <laurenz(dot)albe(at)cybertec(dot)at>; pgsql-bugs
>> <pgsql-bugs(at)postgresql(dot)org>; Sandeep Thakkar
>> <sandeep(dot)thakkar(at)enterprisedb(dot)com>; pgsql-bugs-owner
>> <pgsql-bugs-owner(at)lists(dot)postgresql(dot)org>
>> *Subject:* Re: Re: edb installation failed for pgadmin when username is
>> Chinese under c;\user #7432
>> On Mon, May 6, 2024 at 1:15 PM 周志勤 <joe(dot)zhou(at)dualhelios(dot)com> wrote:
>> > I have reported a bug on postgreSQL on the bug in the title as you
>> advised.
>> >
>> > However it has been rejected by postgreSQL as they think it should be
>> reported on pgadmin.
>> >
>> > Do you have any coordination mechnism bewteen pgadmin and postgresql
>> to avoid ping-pong there ? or I have some misuderstanding there?
>>
>> Hi Joe,
>>
>> https://github.com/EnterpriseDB/edb-installers/issues/106 seems to be
>> still open, no?
>>
>> Note there are three separate projects here:
>>
>> 1. PostgreSQL (that's what this mailing list, pgsql-bugs, is about)
>> 2. EDB PostgreSQL installer for Windows
>> 3. PGAdmin (a GUI for using PostgreSQL)
>>
>> As far as I can tell so far, the problem you reported is in #2, and that
>> https://github.com/EnterpriseDB/edb-installers/issues/106 seems to be
>> in the right place to talk to the right people about that, or if not,
>> hopefully they will explain why not. As for why you saw that error when
>> you were installing PGAdmin, leading to the first ping-pong cycle, perhaps
>> the Windows installer for #3 also installs #2 or something like that? I
>> dunno because I don't use Windows or those installers myself... I was just
>> trying to redirect things to the right people... Hopefully there will be a
>> response there!
>>
>>
>
> --
> Sandeep Thakkar
>
>
>

--
Sandeep Thakkar