Re: Error floating-point exception on postgresql installer

Hello Sandeep,

all of these libs are already installed:

libXrender.so.1

/usr/lib/x86_64-linux-gnu/libXrender.so.1
/usr/lib/x86_64-linux-gnu/libXrender.so.1.3.0

libXext.so.6

/usr/lib/x86_64-linux-gnu/libXext.so.6
/usr/lib/x86_64-linux-gnu/libXext.so.6.4.0

libX11.so.6

/usr/lib/x86_64-linux-gnu/libX11.so.6
/usr/lib/x86_64-linux-gnu/libX11.so.6.3.0

libz.so.1

/lib/x86_64-linux-gnu/libz.so.1
/lib/x86_64-linux-gnu/libz.so.1.2.8

libdl.so.2

/lib/x86_64-linux-gnu/libdl.so.2

libpthread.so.0

/lib/x86_64-linux-gnu/libpthread.so.0

libfontconfig.so.1

/usr/lib/x86_64-linux-gnu/libfontconfig.so.1
/usr/lib/x86_64-linux-gnu/libfontconfig.so.1.9.0

libfreetype.so.6

/usr/lib/x86_64-linux-gnu/libfreetype.so.6
/usr/lib/x86_64-linux-gnu/libfreetype.so.6.12.1

libm.so.6

/lib/x86_64-linux-gnu/libm.so.6

libc.so.6

/usr/lib/x86_64-linux-gnu/libxcb.so.1
/usr/lib/x86_64-linux-gnu/libxcb.so.1.1.0

libxcb.so.1

/usr/lib/x86_64-linux-gnu/libxcb.so.1
/usr/lib/x86_64-linux-gnu/libxcb.so.1.1.0

libexpat.so.1
/lib/x86_64-linux-gnu/libexpat.so.1
/lib/x86_64-linux-gnu/libexpat.so.1.6.0

libpng12.so.0

/lib/x86_64-linux-gnu/libpng12.so.0
/lib/x86_64-linux-gnu/libpng12.so.0.54.0
/usr/lib/x86_64-linux-gnu/libpng12.so.0

libXau.so.6

/usr/lib/x86_64-linux-gnu/libXau.so.6
/usr/lib/x86_64-linux-gnu/libXau.so.6.0.0

libXdmcp.so.6

/usr/lib/x86_64-linux-gnu/libXdmcp.so.6
/usr/lib/x86_64-linux-gnu/libXdmcp.so.6.0.0

On Mon, Mar 20, 2017 at 7:31 AM, Sandeep Thakkar <
sandeep(dot)thakkar(at)enterprisedb(dot)com> wrote:

> Can you please check if the following libs are present on your system.
> Please install the missing if any, and reinstall the installer in qt mode.
>
> libXrender.so.1
> libXext.so.6
> libX11.so.6
> libz.so.1
> libdl.so.2
> libpthread.so.0
> libfontconfig.so.1
> libfreetype.so.6
> libm.so.6
> libc.so.6
> libxcb.so.1
> libexpat.so.1
> libpng12.so.0
> libXau.so.6
> libXdmcp.so.6
>
> On Thu, Mar 16, 2017 at 7:43 PM, Wiler Coelho Jr. <wiler(dot)listas(at)gmail(dot)com>
> wrote:
>
>> Hello,
>>
>> trt(at)l45225:~$ sudo apt list --installed | grep x11
>>
>> brltty-x11/xenial-updates,now 5.3.1-2ubuntu2.1 amd64 [installed,automatic]
>> dbus-x11/xenial-updates,now 1.10.6-1ubuntu3.3 amd64 [installed]
>> libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
>> libva-x11-1/xenial,now 1.7.0-1 amd64 [installed,automatic]
>> libx11-6/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
>> libx11-data/xenial,xenial,now 2:1.6.3-1ubuntu2 all [installed]
>> libx11-protocol-perl/xenial,xenial,now 0.56-7 all [installed]
>> libx11-xcb1/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
>> libxkbcommon-x11-0/xenial,now 0.5.0-1ubuntu2 amd64 [installed]
>> pulseaudio-module-x11/xenial-updates,now 1:8.0-0ubuntu3.2 amd64
>> [installed]
>> signon-ui-x11/xenial,now 0.17+16.04.20151125-0ubuntu1 amd64 [installed]
>> x11-apps/xenial,now 7.7+5+nmu1ubuntu1 amd64 [installed]
>> x11-common/xenial,xenial,now 1:7.7+13ubuntu3 all [installed]
>> x11-session-utils/xenial,now 7.7+2 amd64 [installed]
>> x11-utils/xenial,now 7.7+3 amd64 [installed]
>> x11-xkb-utils/xenial,now 7.7+2 amd64 [installed]
>> x11-xserver-utils/xenial,now 7.7+7 amd64 [installed]
>>
>>
>> On Thu, Mar 16, 2017 at 9:57 AM, Sandeep Thakkar <
>> sandeep(dot)thakkar(at)enterprisedb(dot)com> wrote:
>>
>>> Hi
>>>
>>> 'qt' mode requires X11 libraries and that may be missing on your system.
>>> Can you please check if libX11*.so exists on your machine?
>>>
>>> On Wed, Mar 15, 2017 at 10:47 PM, Wiler Coelho Jr. <
>>> wiler(dot)listas(at)gmail(dot)com> wrote:
>>>
>>>> Hello Sandeep,
>>>>
>>>> I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace
>>>> debug.txt", and no debug.txt file was created.
>>>>
>>>> But, I managed to install with success using "--mode gtk", "--mode
>>>> xwindow",and "--mode text", so the problem is caused by QT.
>>>>
>>>> "sudo apt list --installed | grep qt" returned this list:
>>>>
>>>> appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
>>>> appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64
>>>> [installed]
>>>> libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64
>>>> [installed]
>>>> libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64
>>>> [installed]
>>>> libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64
>>>> [installed]
>>>> libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64
>>>> [installed]
>>>> liboxideqt-qmlplugin/xenial-updates,xenial-security,now
>>>> 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
>>>> liboxideqtcore0/xenial-updates,xenial-security,now
>>>> 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
>>>> liboxideqtquick0/xenial-updates,xenial-security,now
>>>> 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
>>>> libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
>>>> [installed]
>>>> libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
>>>> libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
>>>> libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
>>>> libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
>>>> libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
>>>> [installed]
>>>> libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
>>>> [installed]
>>>> libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64
>>>> [installed]
>>>> libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
>>>> libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
>>>> [installed]
>>>> libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
>>>> libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
>>>> [installed]
>>>> libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
>>>> libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
>>>> libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
>>>> libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
>>>> [installed]
>>>> libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
>>>> libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
>>>> libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
>>>> libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64
>>>> [installed]
>>>> libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1
>>>> amd64 [installed]
>>>> oxideqt-codecs/xenial-updates,xenial-security,now
>>>> 1.20.4-0ubuntu0.16.04.1 amd64 [installed]
>>>> qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64
>>>> [installed]
>>>> qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64
>>>> [installed]
>>>> qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64
>>>> [installed]
>>>> qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
>>>> qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
>>>> qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
>>>> qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
>>>> qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1
>>>> amd64 [installed]
>>>> qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64
>>>> [installed]
>>>> qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
>>>> qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now
>>>> 1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
>>>> qtdeclarative5-unity-action-plugin/xenial,now
>>>> 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
>>>> qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
>>>> sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64
>>>> [installed]
>>>>
>>>>
>>>>
>>>>
>>>> Best regards,
>>>>
>>>> Wiler
>>>>
>>>> On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <
>>>> sandeep(dot)thakkar(at)enterprisedb(dot)com> wrote:
>>>>
>>>>> Hi Wiler,
>>>>>
>>>>> Could you run the installer with the command line option "--debugtrace
>>>>> debug.txt" and send us 'debug.txt'?
>>>>>
>>>>>
>>>>> On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage(at)pgadmin(dot)org> wrote:
>>>>>
>>>>>> On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
>>>>>> <wiler(dot)listas(at)gmail(dot)com> wrote:
>>>>>> > Hello,
>>>>>> >
>>>>>> > I've got the following reply from: "EnterpriseDB Customer Support":
>>>>>> >
>>>>>> > " Hello Wiler,
>>>>>> >
>>>>>> > Hope you are doing well.
>>>>>> >
>>>>>> > As we can see you are installing postgresql 9.6 on Ubuntu 16.04
>>>>>> which is
>>>>>> > not supported by EDB, so we are not able to provide support on this.
>>>>>> >
>>>>>> > Please find below link which tells you about the supoorted
>>>>>> platform for
>>>>>> > Postgresql:
>>>>>> >
>>>>>> > https://www.enterprisedb.com/services/edb-supported-products
>>>>>> -and-platforms
>>>>>> >
>>>>>> > We recommend you to use supported platform to install
>>>>>> postgresql.
>>>>>> >
>>>>>> > Hope this helps."
>>>>>> >
>>>>>> > So, there's no workaround?
>>>>>>
>>>>>> 16.04 is supported - that's a typo on the page (our PG supported
>>>>>> platform versions should match EDB Advanced Server of the same
>>>>>> version, which does list 16.04).
>>>>>>
>>>>>> Sandeep; please have someone investigate this issue.
>>>>>>
>>>>>> I'll ping people to get the page corrected and support updated.
>>>>>>
>>>>>> --
>>>>>> Dave Page
>>>>>> Blog: http://pgsnake.blogspot.com
>>>>>> Twitter: @pgsnake
>>>>>>
>>>>>> EnterpriseDB UK: http://www.enterprisedb.com
>>>>>> The Enterprise PostgreSQL Company
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Sandeep Thakkar
>>>>> EDB
>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>> --
>>> Sandeep Thakkar
>>> EDB
>>>
>>>
>>>
>>
>
>
> --
> Sandeep Thakkar
> EDB
>
>
>