Re: pgAdmin 4 v6.3 installed OK but will not run

From: Aditya Toshniwal <aditya(dot)toshniwal(at)enterprisedb(dot)com>
To: Peter Johnson <pj(at)lint(dot)net(dot)au>
Cc: "pgadmin-support lists(dot)postgresql(dot)org" <pgadmin-support(at)lists(dot)postgresql(dot)org>
Subject: Re: pgAdmin 4 v6.3 installed OK but will not run
Date: 2021-12-28 10:29:52
Message-ID: CAM9w-_mTkNkprnXZ62VND_9BLo=e0_RVFtfu7r_BpHFq7pE5sQ@mail.gmail.com
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Hi Peter,

Can you check the directory %APPDATA%/local/pgadmin to find the latest
timestamp log ? I missed the log file changes in the new version.

On Tue, Dec 28, 2021 at 3:44 PM Peter Johnson <pj(at)lint(dot)net(dot)au> wrote:

> Hi Aditya,
>
> There is no such file for v6.
>
> There is a file for v4, but the timing shows it was when I was trying to
> run v5 & v4 after finding that v6 would not run. Here is an extract from
> the v4 log file (C:/Users/PAJ/.pgAdmin4.2496472524.log), fyi:
>
> 28.12.2021 16:33:32 Checking for system tray...
> 28.12.2021 16:33:32 Starting pgAdmin4 server...
> 28.12.2021 16:33:32 Creating server object, port:58932,
> key:2ab3f262-8ee9-4909-9cdf-61ed412c2a54,
> logfile:C:/Users/PAJ/.pgAdmin4.2496472524.log
> 28.12.2021 16:33:32 Python Path: C:/Program Files/pgAdmin
> 4/v4/venv/Lib/site-packages;C:/Program Files/pgAdmin
> 4/v4/venv/DLLs;C:/Program Files/pgAdmin 4/v4/venv/Lib
> 28.12.2021 16:33:32 Python Home: C:/Program Files/pgAdmin 4/v4/venv
> 28.12.2021 16:33:32 Initializing Python...
> etc.
>
> Is there some option to turn on such logging for v6?
> Kind regards,
> *Peter Johnson*
>
> On 28/12/2021 7:48 pm, Aditya Toshniwal wrote:
>
> Hi Peter,
>
> Can you find a file with name like - pgAdmin4.startup.log in Users home
> directory ? Please share the file.
>
> On Tue, Dec 28, 2021 at 2:10 PM Peter Johnson <pj(at)lint(dot)net(dot)au> wrote:
>
>> Hi Aditya,
>> Unfortunately, there's nothing to take a screenshot of. I double-click on
>> the program link in the Win Start Menu, execution activity starts (the
>> Windows rotating circle indicating its waiting), then nothing. No pgAdmin
>> start page; nothing.
>> Kind regards,
>> *Peter Johnson*
>>
>> On 28/12/2021 7:21 pm, Aditya Toshniwal wrote:
>>
>> Hi Peter,
>>
>> Can you provide the screenshot or something ?
>>
>> On Tue, Dec 28, 2021 at 1:25 PM Peter Johnson <pj(at)lint(dot)net(dot)au> wrote:
>>
>>> Context: Windows 10 desktop, python 3.8.7, pgAdmin 4 v4, pgAdmin 4 v5.
>>>
>>> I have been running pgAdmin 4 v5 for a year+ with no problems. I
>>> installed
>>> pgadmin4-6.3-x64.exe. The installation was trouble-free. On opening,
>>> there are
>>> signs of execution activity but then nothing, the program fails to start.
>>>
>>> Also now pgAdmin 4 v5 shows the same behaviour and then fails to start.
>>> pgAdmin 4 v4
>>> still starts & runs successfully.
>>>
>>> I have repeated the software download and uninstalled/reinstalled, with
>>> and without
>>> running as administrator.
>>>
>>> I would like to get v6 running. I cannot find any logs that indicate
>>> what is happening at
>>> startup. Is there a detailed log I can turn on or do you have any other
>>> suggestions?
>>> --
>>>
>>> Kind regards,
>>> *Peter Johnson*
>>>
>>
>>
>> --
>> Thanks,
>> Aditya Toshniwal
>> pgAdmin Hacker | Software Architect | *edbpostgres.com*
>> <http://edbpostgres.com>
>> "Don't Complain about Heat, Plant a TREE"
>>
>>
>
> --
> Thanks,
> Aditya Toshniwal
> pgAdmin Hacker | Software Architect | *edbpostgres.com*
> <http://edbpostgres.com>
> "Don't Complain about Heat, Plant a TREE"
>
>

--
Thanks,
Aditya Toshniwal
pgAdmin Hacker | Software Architect | *edbpostgres.com*
<http://edbpostgres.com>
"Don't Complain about Heat, Plant a TREE"

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