Re: pgAdmin 4 not starting after upgrade to 6.4

Hi Dave Caughey!

We have dropped the Windows 7 and Windows 2008R2 64 bit support. Can you
please upgrade your system? We have dropped the Windows 7 and Windows
2008R2 64 bit support as per link below:

https://www.pgadmin.org/download/pgadmin-4-windows/

pgAdmin is available for 64 bit Windows™ 7 SP1 (desktop) or 2008R2 (server)
and above, up to v4.30.

v5.0 and later are supported on Windows 8 (desktop) or 2012 (server) and
above.

32 bit Windows support is available for versions up to v4.29.
Thanks,

Kind Regards,

On Thu, Jan 20, 2022 at 6:43 PM Dave Caughey <caugheyd(at)gmail(dot)com> wrote:

> I still get the same message after a complete uninstall/reinstall.
>
> I am on Windows 7 SP1
>
> Cheers,
> Dave
>
>
> On Thu, Jan 20, 2022 at 12:04 AM Fahar Abbas <fahar(dot)abbas(at)enterprisedb(dot)com>
> wrote:
>
>> Hi Dave Caughey,
>>
>> I am not able to reproduce the issue.
>>
>> How I tested:
>>
>> 1. Installed pgadmin4 6.2
>> 2. Launch pgAdmin4
>> 3. close pgAdmin4
>> 4. Installed pgadmin4 6.4
>> 5. Launch pgadmin4
>> 6. No issue found
>>
>> Can you please uninstall pgadmin4 from the control panel and try to
>> install pgadmin4 6.4 again?
>>
>>
>> On Thu, Jan 20, 2022 at 12:59 AM Dave Caughey <caugheyd(at)gmail(dot)com> wrote:
>>
>>> Hi all,
>>>
>>> After upgrading from 6.2 to 6.4, when I start pgAdmin I get an
>>>
>>> "The pgAdmin 4 server could not be contacted"
>>>
>>> message, with the environment details shown below.
>>>
>>> I have tried re-installing pgadmin4-6.4-x64.exe, and tried rebooting
>>> windows.
>>>
>>> Should I uninstall some component and reinstall? Or? And if you need
>>> any logs, please let me know where to grab them.
>>>
>>> Thanks,
>>> Dave
>>>
>>> pgAdmin Runtime Environment
>>> --------------------------------------------------------
>>> Python Path: "C:\Users\User\AppData\Local\Programs\pgAdmin
>>> 4\v6\python\python.exe"
>>> Runtime Config File:
>>> "C:\Users\User\AppData\Roaming\pgadmin\runtime_config.json"
>>> pgAdmin Config File: "C:\Users\User\AppData\Local\Programs\pgAdmin
>>> 4\v6\web\config.py"
>>> Webapp Path: "C:\Users\User\AppData\Local\Programs\pgAdmin
>>> 4\v6\web\pgAdmin4.py"
>>> pgAdmin Command: "C:\Users\User\AppData\Local\Programs\pgAdmin
>>> 4\v6\python\python.exe -s C:\Users\User\AppData\Local\Programs\pgAdmin
>>> 4\v6\web\pgAdmin4.py"
>>> Environment:
>>> - ALLUSERSPROFILE: C:\ProgramData
>>> - APPDATA: C:\Users\User\AppData\Roaming
>>> - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_1836_DIKKTZARVGRVNIBP
>>> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
>>> now?|LEFT_TO_RIGHT
>>> - CommonProgramFiles: C:\Program Files\Common Files
>>> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
>>> - CommonProgramW6432: C:\Program Files\Common Files
>>> - COMPUTERNAME: USER-PC
>>> - ComSpec: C:\Windows\system32\cmd.exe
>>> - FP_NO_HOST_CHECK: NO
>>> - HOMEDRIVE: C:
>>> - HOMEPATH: \Users\User
>>> - JAVA_HOME: C:\Program Files\Java\jdk1.8.0_271
>>> - LOCALAPPDATA: C:\Users\User\AppData\Local
>>> - LOGONSERVER: \\USER-PC
>>> - NUMBER_OF_PROCESSORS: 4
>>> - OS: Windows_NT
>>> - Path: C:\Program Files (x86)\Common
>>> Files\Oracle\Java\javapath;"C:\Program Files
>>> (x86)\Java\jre7\bin";C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program
>>> Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program
>>> Files\PuTTY\;C:\Program Files\Git\cmd
>>> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
>>> - PGADMIN_INT_KEY: d02a954c-b93a-445b-b57b-ff2764541239
>>> - PGADMIN_INT_PORT: 61303
>>> - PGADMIN_SERVER_MODE: OFF
>>> - PROCESSOR_ARCHITECTURE: AMD64
>>> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 58 Stepping 9,
>>> GenuineIntel
>>> - PROCESSOR_LEVEL: 6
>>> - PROCESSOR_REVISION: 3a09
>>> - ProgramData: C:\ProgramData
>>> - ProgramFiles: C:\Program Files
>>> - ProgramFiles(x86): C:\Program Files (x86)
>>> - ProgramW6432: C:\Program Files
>>> - PSModulePath: C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
>>> - PUBLIC: C:\Users\Public
>>> - SESSIONNAME: Console
>>> - SystemDrive: C:
>>> - SystemRoot: C:\Windows
>>> - TEMP: C:\Users\User\AppData\Local\Temp
>>> - TMP: C:\Users\User\AppData\Local\Temp
>>> - USERDOMAIN: User-PC
>>> - USERNAME: User
>>> - USERPROFILE: C:\Users\User
>>> - windir: C:\Windows
>>> - windows_tracing_flags: 3
>>> - windows_tracing_logfile:
>>> C:\BVTBin\Tests\installpackage\csilogfile.log
>>> --------------------------------------------------------
>>>
>>>
>>> Cheers,
>>> Dave
>>>
>>
>>
>> --
>> Fahar Abbas
>> pgAdmin4 team
>> EnterpriseDB Corporation
>> Mobile: +92-333-5409707
>> Skype ID: *live:fahar.abbas*
>> Website: www.enterprisedb.com
>>
>

--
Fahar Abbas
pgAdmin4 team
EnterpriseDB Corporation
Mobile: +92-333-5409707
Skype ID: *live:fahar.abbas*
Website: www.enterprisedb.com