Re: PLEASE HELP!

Hello Mary!

I am not able to reproduce this issue on Windows 64.

Following Artical might be helpful for you:
https://community.perforce.com/s/article/680

Steps you need to follow:
---------
1. Uninstall PostgreSQL
2. Stop postgresql-x64-11 service from Administatrive tools and services
3. After uninstallation if postgresql, go into regedit and delete registry
entry for
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Services\postgresql-x64-11
4. restart your windows system.
5. remove data folder C:\Program Files\PostgreSQL\11\data
6. Re-try to install the postgresql
7. If you are still facing error then share uninstall-postgresql.log file
under C:\Users\ADMINI~1\AppData\Local\Temp

Kind Regards

On Wed, Jul 17, 2019 at 6:03 AM Mary Kellen Park <marykellen(dot)park(at)gmail(dot)com>
wrote:

> Hello,
>
> I downloaded postgresql and when downloading at the end I got the
> following error message: "problem running post-install step. installation
> may not complete correctly. The database cluster initialization failed."
>
> It looks like it download and it opens on my browser, but I can't do
> anything. I am already over a week behind in school and this is horrible! I
> have un-installed and re-installed over 50 times. I have tried as admin,
> but when I get the following errors:
> [image: errorunistall.png]
> [image: Annotation 2019-07-11 141332.png]
> [image: Annotation 2019-07-11 141523.png]
> [image: Annotation 2019-07-11 141544.png]
>
> I looked everywhere on my computer and it looks like the only thing left
> behind is the folder, so I delete the folder before trying to re-install.
>
> I have tried re-installing with a different password, but when I finish
> downloading, I still get the same error, and it finishes downloading and
> when I sign in it still wants me to use my original password. Seeming as
> though it really isn't un-installing fully. I have even cleared my browser
> data, and still has the same issue.
>
> I have looked online and it seems like some people had this issue years
> ago, but all the help they had didn't work for me.
>
> Please help me. I am so beyond frustrated at this point.
>
> Sincerely,
> Kellen Park
> (847) 345-1983
>

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