Re: pgAdmin 4 not starting after upgrade to 6.4

From: Fahar Abbas <fahar(dot)abbas(at)enterprisedb(dot)com>
To: Dave Caughey <caugheyd(at)gmail(dot)com>
Cc: Pgadmin-Support <pgadmin-support(at)postgresql(dot)org>
Subject: Re: pgAdmin 4 not starting after upgrade to 6.4
Date: 2022-01-20 05:04:05
Message-ID: CAJFwRrNAn1DcZBsy1WPRc9duKihkDjr8jPnq=QL5WucOKHS68g@mail.gmail.com
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Hi Dave Caughey,

I am not able to reproduce the issue.

How I tested:

1. Installed pgadmin4 6.2
2. Launch pgAdmin4
3. close pgAdmin4
4. Installed pgadmin4 6.4
5. Launch pgadmin4
6. No issue found

Can you please uninstall pgadmin4 from the control panel and try to install
pgadmin4 6.4 again?

On Thu, Jan 20, 2022 at 12:59 AM Dave Caughey <caugheyd(at)gmail(dot)com> wrote:

> Hi all,
>
> After upgrading from 6.2 to 6.4, when I start pgAdmin I get an
>
> "The pgAdmin 4 server could not be contacted"
>
> message, with the environment details shown below.
>
> I have tried re-installing pgadmin4-6.4-x64.exe, and tried rebooting
> windows.
>
> Should I uninstall some component and reinstall? Or? And if you need any
> logs, please let me know where to grab them.
>
> Thanks,
> Dave
>
> pgAdmin Runtime Environment
> --------------------------------------------------------
> Python Path: "C:\Users\User\AppData\Local\Programs\pgAdmin
> 4\v6\python\python.exe"
> Runtime Config File:
> "C:\Users\User\AppData\Roaming\pgadmin\runtime_config.json"
> pgAdmin Config File: "C:\Users\User\AppData\Local\Programs\pgAdmin
> 4\v6\web\config.py"
> Webapp Path: "C:\Users\User\AppData\Local\Programs\pgAdmin
> 4\v6\web\pgAdmin4.py"
> pgAdmin Command: "C:\Users\User\AppData\Local\Programs\pgAdmin
> 4\v6\python\python.exe -s C:\Users\User\AppData\Local\Programs\pgAdmin
> 4\v6\web\pgAdmin4.py"
> Environment:
> - ALLUSERSPROFILE: C:\ProgramData
> - APPDATA: C:\Users\User\AppData\Roaming
> - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_1836_DIKKTZARVGRVNIBP
> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
> now?|LEFT_TO_RIGHT
> - CommonProgramFiles: C:\Program Files\Common Files
> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
> - CommonProgramW6432: C:\Program Files\Common Files
> - COMPUTERNAME: USER-PC
> - ComSpec: C:\Windows\system32\cmd.exe
> - FP_NO_HOST_CHECK: NO
> - HOMEDRIVE: C:
> - HOMEPATH: \Users\User
> - JAVA_HOME: C:\Program Files\Java\jdk1.8.0_271
> - LOCALAPPDATA: C:\Users\User\AppData\Local
> - LOGONSERVER: \\USER-PC
> - NUMBER_OF_PROCESSORS: 4
> - OS: Windows_NT
> - Path: C:\Program Files (x86)\Common
> Files\Oracle\Java\javapath;"C:\Program Files
> (x86)\Java\jre7\bin";C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program
> Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program
> Files\PuTTY\;C:\Program Files\Git\cmd
> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
> - PGADMIN_INT_KEY: d02a954c-b93a-445b-b57b-ff2764541239
> - PGADMIN_INT_PORT: 61303
> - PGADMIN_SERVER_MODE: OFF
> - PROCESSOR_ARCHITECTURE: AMD64
> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 58 Stepping 9,
> GenuineIntel
> - PROCESSOR_LEVEL: 6
> - PROCESSOR_REVISION: 3a09
> - ProgramData: C:\ProgramData
> - ProgramFiles: C:\Program Files
> - ProgramFiles(x86): C:\Program Files (x86)
> - ProgramW6432: C:\Program Files
> - PSModulePath: C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
> - PUBLIC: C:\Users\Public
> - SESSIONNAME: Console
> - SystemDrive: C:
> - SystemRoot: C:\Windows
> - TEMP: C:\Users\User\AppData\Local\Temp
> - TMP: C:\Users\User\AppData\Local\Temp
> - USERDOMAIN: User-PC
> - USERNAME: User
> - USERPROFILE: C:\Users\User
> - windir: C:\Windows
> - windows_tracing_flags: 3
> - windows_tracing_logfile: C:\BVTBin\Tests\installpackage\csilogfile.log
> --------------------------------------------------------
>
>
> Cheers,
> Dave
>

--
Fahar Abbas
pgAdmin4 team
EnterpriseDB Corporation
Mobile: +92-333-5409707
Skype ID: *live:fahar.abbas*
Website: www.enterprisedb.com

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