AWS is hiring Cloud Support DB Engineer

*Job Description*

*About Amazon Web Services*
Amazon Web Services is the market leader and technology forerunner in Cloud
business. As a member of the AWS Support team you will be at the forefront
of this transformational technology assisting a global list of companies
and developers that are taking advantage of a growing set of services and
features to run their mission-critical applications. As a cloud support
engineer, you will act as the ‘Cloud Ninja’ across all the cloud products
arming our customers with required tools & tactics to get the most out of
their Product and Support investment.

Are you a Technical geek with quirky thinking & obsessed with customer
success; Do you prefer “getting your hands dirty” and solving challenging
technical issues, then we would love to have you as part of our team. We
are a group of smart people, passionate about cloud computing, and believe
that world class support is critical to customer success.

*Why AWS Support?*
*Follow-the-sun* model with support sites in various locations globally:
Better work-life balance for engineers in each site; *Immense Career Growth*
opportunities with AWS in various other streams; *Diverseness:* Support
engineers not only work on a broad spectrum of technical issues but will
also

- *Coach/Mentor new hires*
- *Develop and present training*
- *Partner with development teams on complex issues*
- *Participate in recruiting*
- *Write tools/script to help the team*
- *Work with leadership on process improvement or strategic initiatives.*

Same as external

*Basic Qualifications*

*Basic qualifications*

- Expert in *one* or more of following DB Engines with relative 4+yrs
experience:

Ø *Mysql*
Ø *PostgreSQL*

- DB performance tuning and troubleshooting
- Experienced setting up monitoring / alarming for production DB
environments
- Linux/Windows system administration fundamentals.
- Experienced with linux/Windows system monitoring and analysis
- Good understanding of distributed computing environments
- Good understanding on DNS, TCP/IP protocols.
- Technology-related Bachelor’s degree or equivalent work experience
- Excellent oral and written communication skills
- Excellent troubleshooting skills with customer service experience /
strong customer focus
- Self-starter who is excited about learning new technologies on a
regular basis

Please reply back with the latest resume.

Regards

David