Re: pgAdmin4 fatal error

Akshay,

I hate to be one to pile on but I am experiencing the same thing (this is
on Kubuntu 21.04). At the bottom of this missive is the complete *Fatal
Error. *I've tried removing the existing pgadmin4.db file (I've even tried
deleting the existing session in the .pgadmin/sessions/ folder) same
result. I see the splash screen, there is a *very long* delay, it
says *"Almost
there"* on the splash screen, and then there's the *Fatal Error: *The
pgAdmin 4 server could not be contacted. There are *no* pgadmin4.log
entries generated.

I do hope that it's straightened out soon.

rik.

--------------------------------
Fatal Error:
The pgAdmin 4 server could not be contacted

> pgAdmin Runtime Environment
> --------------------------------------------------------
> Python Path: "/usr/pgadmin4/venv/bin/python3"
> Runtime Config File: "/home/u/.config/pgadmin/runtime_config.json"
> pgAdmin Config File: "/usr/pgadmin4/web/config.py"
> Webapp Path: "/usr/pgadmin4/web/pgAdmin4.py"
> pgAdmin Command: "/usr/pgadmin4/venv/bin/python3 -s
> /usr/pgadmin4/web/pgAdmin4.py"
> Environment:
> - LANGUAGE: en_US.UTF-8
> - USER: u
> - PAM_KWALLET5_LOGIN: /run/user/1000/kwallet5.socket
> - LC_TIME: en_CA.UTF-8
> - XDG_SEAT: seat0
> - XDG_SESSION_TYPE: x11
> - SSH_AGENT_PID: 2979
> - SHLVL: 0
> - HOME: /home/u
> - DESKTOP_SESSION: plasma
> - XDG_SEAT_PATH: /org/freedesktop/DisplayManager/Seat0
> - LC_MONETARY: en_US.UTF-8
> - LC_CTYPE: en_US.UTF-8
> - DBUS_SESSION_BUS_ADDRESS: unix:path=/run/user/1000/bus
> - MANDATORY_PATH: /usr/share/gconf/plasma.mandatory.path
> - LOGNAME: u
> - XDG_SESSION_CLASS: user
> - DEFAULTS_PATH: /usr/share/gconf/plasma.default.path
> - XDG_SESSION_ID: 3
> - LC_COLLATE: en_US.UTF-8
> - PATH:
> /home/u/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/home/u/.dotnet/tools
> - XDG_SESSION_PATH: /org/freedesktop/DisplayManager/Session1
> - LC_ADDRESS: en_US.UTF-8
> - XDG_RUNTIME_DIR: /run/user/1000
> - DISPLAY: :0
> - LANG: en_US.UTF-8
> - XDG_CURRENT_DESKTOP: KDE
> - LC_TELEPHONE: en_US.UTF-8
> - XDG_SESSION_DESKTOP: KDE
> - XAUTHORITY: /home/u/.Xauthority
> - LC_MESSAGES: en_US.UTF-8
> - SSH_AUTH_SOCK: /tmp/ssh-YkYCxv9S7sfL/agent.2852
> - SHELL: /bin/bash
> - LC_NAME: en_US.UTF-8
> - QT_ACCESSIBILITY: 1
> - LC_MEASUREMENT: en_US.UTF-8
> - GPG_AGENT_INFO: /run/user/1000/gnupg/S.gpg-agent:0:1
> - LC_IDENTIFICATION: en_US.UTF-8
> - XDG_VTNR: 1
> - PWD: /home/u
> - LC_ALL: en_US.UTF-8
> - XDG_CONFIG_DIRS:
> /etc/xdg/xdg-plasma:/etc/xdg:/usr/share/kubuntu-default-settings/kf5-settings
> - XDG_DATA_DIRS:
> /usr/share/plasma:/home/u/.local/share/flatpak/exports/share:/var/lib/flatpak/exports/share:/usr/local/share:/usr/share:/var/lib/snapd/desktop
> - LC_NUMERIC: en_US.UTF-8
> - LC_PAPER: en_US.UTF-8
> - XCURSOR_THEME: breeze_cursors
> - XCURSOR_SIZE: 24
> - QT_AUTO_SCREEN_SCALE_FACTOR: 0
> - KDE_FULL_SESSION: true
> - KDE_SESSION_VERSION: 5
> - KDE_SESSION_UID: 1000
> - KDE_APPLICATIONS_AS_SCOPE: 1
> - GTK_RC_FILES: /etc/gtk/gtkrc:/home/u/.gtkrc:/home/u/.config/gtkrc
> - GTK2_RC_FILES:
> /etc/gtk-2.0/gtkrc:/home/u/.gtkrc-2.0:/home/u/.config/gtkrc-2.0
> - SESSION_MANAGER: local/drake:@
> /tmp/.ICE-unix/3172,unix/drake:/tmp/.ICE-unix/3172
> - GDK_BACKEND: x11
> - NO_AT_BRIDGE: 1
> - PGADMIN_INT_PORT: 33077
> - PGADMIN_INT_KEY: 3fe2c3cb-35d4-49a6-ac10-e9dd241d6529
> - PGADMIN_SERVER_MODE: OFF
> --------------------------------------------------------
>
> Failed to launch pgAdmin4. Error:
> Error: spawn /usr/pgadmin4/venv/bin/python3 ENOENT
>

On Tue, May 18, 2021 at 8:33 AM Akshay Joshi <akshay(dot)joshi(at)enterprisedb(dot)com>
wrote:

> Hi Michaela
>
> Now do the following step as I mentioned earlier in my email:
>
> 1. Take a backup of your 'pgadmin4.db' file which is present at the
> "%APPDATA%\Roaming\pgadmin" folder.
> 2. Delete 'pgadmin4.db' file.
> 3. Launch new pgAdmin 4.
>
>
> On Tue, May 18, 2021 at 5:54 PM Michaela Burrell <
> michaela(at)datalorian(dot)co(dot)uk> wrote:
>
>> Apologies! As you can tell I'm not particularly technical..
>>
>> I have now launched pgAdmin 4 v 5 and have got this error :-(
>>
>> I am so incredibly grateful for your patience, really apreciate it.
>>
>> Michaela
>>
>> ERROR:
>> pgAdmin Runtime Environment
>> --------------------------------------------------------
>> Python Path: "C:\Program Files\pgAdmin 4\v5\python\python.exe"
>> Runtime Config File:
>> "C:\Users\micha\AppData\Roaming\pgadmin\runtime_config.json"
>> pgAdmin Config File: "C:\Program Files\pgAdmin 4\v5\web\config.py"
>> Webapp Path: "C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py"
>> pgAdmin Command: "C:\Program Files\pgAdmin 4\v5\python\python.exe -s
>> C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py"
>> Environment:
>> - ALLUSERSPROFILE: C:\ProgramData
>> - APPDATA: C:\Users\micha\AppData\Roaming
>> - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_2820_TRJCRAZXLNVHEABG
>> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
>> now?|LEFT_TO_RIGHT
>> - CommonProgramFiles: C:\Program Files\Common Files
>> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
>> - CommonProgramW6432: C:\Program Files\Common Files
>> - COMPUTERNAME: DESKTOP-NO39ITH
>> - ComSpec: C:\Windows\system32\cmd.exe
>> - DriverData: C:\Windows\System32\Drivers\DriverData
>> - HOMEDRIVE: C:
>> - HOMEPATH: \Users\micha
>> - LOCALAPPDATA: C:\Users\micha\AppData\Local
>> - LOGONSERVER: \\DESKTOP-NO39ITH
>> - NUMBER_OF_PROCESSORS: 8
>> - OneDrive: C:\Users\micha\OneDrive
>> - OneDriveConsumer: C:\Users\micha\OneDrive
>> - OS: Windows_NT
>> - Path:
>> C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\PostgreSQL\13\bin;
>> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
>> - PGADMIN_INT_KEY: 161844db-d64b-435b-bf6a-620e80c592eb
>> - PGADMIN_INT_PORT: 49394
>> - PGADMIN_SERVER_MODE: OFF
>> - PROCESSOR_ARCHITECTURE: AMD64
>> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 142 Stepping 12,
>> GenuineIntel
>> - PROCESSOR_LEVEL: 6
>> - PROCESSOR_REVISION: 8e0c
>> - ProgramData: C:\ProgramData
>> - ProgramFiles: C:\Program Files
>> - ProgramFiles(x86): C:\Program Files (x86)
>> - ProgramW6432: C:\Program Files
>> - PSModulePath: C:\Program
>> Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules
>> - PUBLIC: C:\Users\Public
>> - SESSIONNAME: Console
>> - SystemDrive: C:
>> - SystemRoot: C:\Windows
>> - TEMP: C:\Users\micha\AppData\Local\Temp
>> - TMP: C:\Users\micha\AppData\Local\Temp
>> - USERDOMAIN: DESKTOP-NO39ITH
>> - USERDOMAIN_ROAMINGPROFILE: DESKTOP-NO39ITH
>> - USERNAME: micha
>> - USERPROFILE: C:\Users\micha
>> - windir: C:\Windows
>> --------------------------------------------------------
>>
>> Traceback (most recent call last):
>> File "C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py", line 98, in
>> <module>
>> app = create_app()
>> File "C:\Program Files\pgAdmin 4\v5\web\pgadmin\__init__.py", line 347,
>> in create_app
>> if not os.path.exists(SQLITE_PATH) or get_version() == -1:
>> File "C:\Program Files\pgAdmin 4\v5\web\pgadmin\setup\db_version.py",
>> line 19, in get_version
>> return version.value
>> AttributeError: 'NoneType' object has no attribute 'value'
>>
>>
>> On Tue, May 18, 2021 at 1:14 PM Akshay Joshi <
>> akshay(dot)joshi(at)enterprisedb(dot)com> wrote:
>>
>>> Hi Michaela
>>>
>>> After checking the screenshot it seems you are launching the wrong
>>> pgAdmin 4. As you downloaded and installed pgAdmin4 v5.2 from
>>> https://www.postgresql.org/ftp/pgadmin/pgadmin4/v5.2/windows/.
>>> Please launch another pgAdmin 4. I forgot the exact name in the menu but
>>> it might be 'pgAdmin 4 v5" something like that.
>>>
>>> On Tue, May 18, 2021 at 5:27 PM Michaela Burrell <
>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>
>>>> Thank you for asking Akshay.
>>>>
>>>> This is the screenshot:
>>>> [image: image.png]
>>>> When I click Configure, this is the screen I get:
>>>> [image: image.png]
>>>>
>>>> And this is the code in the error message pop up:
>>>> pgAdmin Runtime Environment
>>>> --------------------------------------------------------
>>>> Python Path: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>> 4\python\python.exe"
>>>> Runtime Config File:
>>>> "C:\Users\micha\AppData\Roaming\pgadmin\runtime_config.json"
>>>> pgAdmin Config File: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>> 4\web\config.py"
>>>> Webapp Path: "C:\Program Files\PostgreSQL\13\pgAdmin 4\web\pgAdmin4.py"
>>>> pgAdmin Command: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>> 4\python\python.exe -s C:\Program Files\PostgreSQL\13\pgAdmin
>>>> 4\web\pgAdmin4.py"
>>>> Environment:
>>>> - ALLUSERSPROFILE: C:\ProgramData
>>>> - APPDATA: C:\Users\micha\AppData\Roaming
>>>> - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_3972_BYNOMHADLKGWPQNK
>>>> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
>>>> now?|LEFT_TO_RIGHT
>>>> - CommonProgramFiles: C:\Program Files\Common Files
>>>> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
>>>> - CommonProgramW6432: C:\Program Files\Common Files
>>>> - COMPUTERNAME: DESKTOP-NO39ITH
>>>> - ComSpec: C:\Windows\system32\cmd.exe
>>>> - DriverData: C:\Windows\System32\Drivers\DriverData
>>>> - HOMEDRIVE: C:
>>>> - HOMEPATH: \Users\micha
>>>> - LOCALAPPDATA: C:\Users\micha\AppData\Local
>>>> - LOGONSERVER: \\DESKTOP-NO39ITH
>>>> - NUMBER_OF_PROCESSORS: 8
>>>> - OneDrive: C:\Users\micha\OneDrive
>>>> - OneDriveConsumer: C:\Users\micha\OneDrive
>>>> - OS: Windows_NT
>>>> - Path:
>>>> C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\PostgreSQL\13\bin;
>>>> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
>>>> - PGADMIN_INT_KEY: c347bce5-ffef-46b1-92af-6005bcd17a88
>>>> - PGADMIN_INT_PORT: 65516
>>>> - PGADMIN_SERVER_MODE: OFF
>>>> - PROCESSOR_ARCHITECTURE: AMD64
>>>> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 142 Stepping 12,
>>>> GenuineIntel
>>>> - PROCESSOR_LEVEL: 6
>>>> - PROCESSOR_REVISION: 8e0c
>>>> - ProgramData: C:\ProgramData
>>>> - ProgramFiles: C:\Program Files
>>>> - ProgramFiles(x86): C:\Program Files (x86)
>>>> - ProgramW6432: C:\Program Files
>>>> - PSModulePath: C:\Program
>>>> Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules
>>>> - PUBLIC: C:\Users\Public
>>>> - SESSIONNAME: Console
>>>> - SystemDrive: C:
>>>> - SystemRoot: C:\Windows
>>>> - TEMP: C:\Users\micha\AppData\Local\Temp
>>>> - TMP: C:\Users\micha\AppData\Local\Temp
>>>> - USERDOMAIN: DESKTOP-NO39ITH
>>>> - USERDOMAIN_ROAMINGPROFILE: DESKTOP-NO39ITH
>>>> - USERNAME: micha
>>>> - USERPROFILE: C:\Users\micha
>>>> - windir: C:\Windows
>>>> --------------------------------------------------------
>>>>
>>>> Traceback (most recent call last):
>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin 4\web\pgAdmin4.py", line
>>>> 98, in <module>
>>>> app = create_app()
>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>> 4\web\pgadmin\__init__.py", line 347, in create_app
>>>> if not os.path.exists(SQLITE_PATH) or get_version() == -1:
>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>> 4\web\pgadmin\setup\db_version.py", line 19, in get_version
>>>> return version.value
>>>> AttributeError: 'NoneType' object has no attribute 'value'
>>>>
>>>> I've uninstalled and installed a few times, I've restarted the computer
>>>> and I'm still getting the error :(
>>>>
>>>> I'd be over the moon if I could have it resolved.
>>>>
>>>> Many thanks,
>>>> Michaela
>>>>
>>>> On Tue, May 18, 2021 at 12:47 PM Akshay Joshi <
>>>> akshay(dot)joshi(at)enterprisedb(dot)com> wrote:
>>>>
>>>>> What is the error?
>>>>>
>>>>> On Tue, 18 May, 2021, 5:14 pm Michaela Burrell, <
>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>
>>>>>> Many thanks Akshay,
>>>>>>
>>>>>> I've followed the steps but unfortunately, I've not been able to run
>>>>>> pgAdmin.
>>>>>>
>>>>>> I suppose I'll just wait for the next release and try again later.
>>>>>>
>>>>>> Many thanks again,
>>>>>> Michaela
>>>>>>
>>>>>> On Tue, May 18, 2021 at 12:12 PM Akshay Joshi <
>>>>>> akshay(dot)joshi(at)enterprisedb(dot)com> wrote:
>>>>>>
>>>>>>> Hi Michaela
>>>>>>>
>>>>>>> We have figured out the issue, it is because of the latest version
>>>>>>> of the 'itsdangerous' python package which was released on 12th May. We are
>>>>>>> working on fixing the issue with EDB Installers.
>>>>>>>
>>>>>>> Meanwhile, you can perform the following steps:
>>>>>>>
>>>>>>> 1. Take a backup of your 'pgadmin4.db' file which is present at
>>>>>>> the "%APPDATA%\Roaming\pgadmin" folder.
>>>>>>> 2. Delete 'pgadmin4.db' file.
>>>>>>> 3. Download pgAdmin4 v5.2 from
>>>>>>> https://www.postgresql.org/ftp/pgadmin/pgadmin4/v5.2/windows/
>>>>>>> 4. Install and Launch 'pgAdmin4 v5'.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, May 18, 2021 at 4:32 PM Michaela Burrell <
>>>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>>>
>>>>>>>> Hi Fahar and team,
>>>>>>>>
>>>>>>>> Many thanks for your kind and detailed advice, I've tried to follow
>>>>>>>> the steps and am still getting an error. I really don't know where I'm
>>>>>>>> going wrong.. I've also removed Program Files. Could the options I select
>>>>>>>> during the set-up cause the issue? I've noticed that when I receive the
>>>>>>>> error, there's a button that prompts me to Configure and then takes me to
>>>>>>>> this screen:
>>>>>>>> [image: image.png]
>>>>>>>>
>>>>>>>> Do I need to make some changes here?
>>>>>>>>
>>>>>>>> Apologies I've still not been able to resolve the issue..
>>>>>>>>
>>>>>>>> FYI, this is the error code:
>>>>>>>>
>>>>>>>> pgAdmin Runtime Environment
>>>>>>>> --------------------------------------------------------
>>>>>>>> Python Path: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>> 4\python\python.exe"
>>>>>>>> Runtime Config File:
>>>>>>>> "C:\Users\micha\AppData\Roaming\pgadmin\runtime_config.json"
>>>>>>>> pgAdmin Config File: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>> 4\web\config.py"
>>>>>>>> Webapp Path: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>> 4\web\pgAdmin4.py"
>>>>>>>> pgAdmin Command: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>> 4\python\python.exe -s C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>> 4\web\pgAdmin4.py"
>>>>>>>> Environment:
>>>>>>>> - ALLUSERSPROFILE: C:\ProgramData
>>>>>>>> - APPDATA: C:\Users\micha\AppData\Roaming
>>>>>>>> - CHROME_CRASHPAD_PIPE_NAME:
>>>>>>>> \\.\pipe\crashpad_17492_YQFAERXYIGXBJWKH
>>>>>>>> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
>>>>>>>> now?|LEFT_TO_RIGHT
>>>>>>>> - CommonProgramFiles: C:\Program Files\Common Files
>>>>>>>> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
>>>>>>>> - CommonProgramW6432: C:\Program Files\Common Files
>>>>>>>> - COMPUTERNAME: DESKTOP-NO39ITH
>>>>>>>> - ComSpec: C:\Windows\system32\cmd.exe
>>>>>>>> - DriverData: C:\Windows\System32\Drivers\DriverData
>>>>>>>> - HOMEDRIVE: C:
>>>>>>>> - HOMEPATH: \Users\micha
>>>>>>>> - LOCALAPPDATA: C:\Users\micha\AppData\Local
>>>>>>>> - LOGONSERVER: \\DESKTOP-NO39ITH
>>>>>>>> - NUMBER_OF_PROCESSORS: 8
>>>>>>>> - OneDrive: C:\Users\micha\OneDrive
>>>>>>>> - OneDriveConsumer: C:\Users\micha\OneDrive
>>>>>>>> - OS: Windows_NT
>>>>>>>> - Path:
>>>>>>>> C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\PostgreSQL\13\bin;
>>>>>>>> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
>>>>>>>> - PGADMIN_INT_KEY: db1beb31-746e-49e5-9338-e53e2ebfd8fe
>>>>>>>> - PGADMIN_INT_PORT: 63139
>>>>>>>> - PGADMIN_SERVER_MODE: OFF
>>>>>>>> - PROCESSOR_ARCHITECTURE: AMD64
>>>>>>>> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 142 Stepping 12,
>>>>>>>> GenuineIntel
>>>>>>>> - PROCESSOR_LEVEL: 6
>>>>>>>> - PROCESSOR_REVISION: 8e0c
>>>>>>>> - ProgramData: C:\ProgramData
>>>>>>>> - ProgramFiles: C:\Program Files
>>>>>>>> - ProgramFiles(x86): C:\Program Files (x86)
>>>>>>>> - ProgramW6432: C:\Program Files
>>>>>>>> - PSModulePath: C:\Program
>>>>>>>> Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules
>>>>>>>> - PUBLIC: C:\Users\Public
>>>>>>>> - SESSIONNAME: Console
>>>>>>>> - SystemDrive: C:
>>>>>>>> - SystemRoot: C:\Windows
>>>>>>>> - TEMP: C:\Users\micha\AppData\Local\Temp
>>>>>>>> - TMP: C:\Users\micha\AppData\Local\Temp
>>>>>>>> - USERDOMAIN: DESKTOP-NO39ITH
>>>>>>>> - USERDOMAIN_ROAMINGPROFILE: DESKTOP-NO39ITH
>>>>>>>> - USERNAME: micha
>>>>>>>> - USERPROFILE: C:\Users\micha
>>>>>>>> - windir: C:\Windows
>>>>>>>> --------------------------------------------------------
>>>>>>>>
>>>>>>>> Traceback (most recent call last):
>>>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin 4\web\pgAdmin4.py",
>>>>>>>> line 98, in <module>
>>>>>>>> app = create_app()
>>>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>> 4\web\pgadmin\__init__.py", line 347, in create_app
>>>>>>>> if not os.path.exists(SQLITE_PATH) or get_version() == -1:
>>>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>> 4\web\pgadmin\setup\db_version.py", line 19, in get_version
>>>>>>>> return version.value
>>>>>>>> AttributeError: 'NoneType' object has no attribute 'value'
>>>>>>>>
>>>>>>>> Many thanks,
>>>>>>>> Michaela
>>>>>>>>
>>>>>>>> On Mon, May 17, 2021 at 6:53 AM Fahar Abbas <
>>>>>>>> fahar(dot)abbas(at)enterprisedb(dot)com> wrote:
>>>>>>>>
>>>>>>>>> Hi Michaela,
>>>>>>>>>
>>>>>>>>> Can you please follow instructions below:
>>>>>>>>>
>>>>>>>>> 1. Uninstall pgadmin4 community build(www.pgadmin.org)
>>>>>>>>> 2. uninstall all postgresql that downloaded from enterprisedb.com
>>>>>>>>> 3. Go into run and search %appdata% and remove pgadmin4
>>>>>>>>> 5. Can you please shutdown the Windows machine and start Windows
>>>>>>>>> machine again
>>>>>>>>> 6. Download and install the latest postgresql from
>>>>>>>>> https://www.enterprisedb.com/downloads/postgresql
>>>>>>>>> 7. Now hopefully you will be able to launch pgadmin4 successfully.
>>>>>>>>>
>>>>>>>>> On Tue, May 11, 2021 at 10:24 AM Fahar Abbas <
>>>>>>>>> fahar(dot)abbas(at)enterprisedb(dot)com> wrote:
>>>>>>>>>
>>>>>>>>>> yes issue will be resolved on Postgresql.
>>>>>>>>>>
>>>>>>>>>> On Mon, May 10, 2021 at 3:28 PM Michaela Burrell <
>>>>>>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>>>>>>
>>>>>>>>>>> Many thanks Fahar,
>>>>>>>>>>>
>>>>>>>>>>> Does it mean it should resolve the issue I’m facing?
>>>>>>>>>>>
>>>>>>>>>>> Kind regards,
>>>>>>>>>>> Michaela
>>>>>>>>>>>
>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>
>>>>>>>>>>> On 10 May 2021, at 09:23, Fahar Abbas <
>>>>>>>>>>> fahar(dot)abbas(at)enterprisedb(dot)com> wrote:
>>>>>>>>>>>
>>>>>>>>>>> 
>>>>>>>>>>> Hi Michaela,
>>>>>>>>>>>
>>>>>>>>>>> Our PostgreSQL packagers team will update the latest pgadmin4
>>>>>>>>>>> 5.2 on the upcoming PostgreSQL minor release by the end of this week.
>>>>>>>>>>>
>>>>>>>>>>> On Tue, May 4, 2021 at 10:27 AM Aditya Toshniwal <
>>>>>>>>>>> aditya(dot)toshniwal(at)enterprisedb(dot)com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Michaela,
>>>>>>>>>>>>
>>>>>>>>>>>> I suspect you're using pgAdmin shipped with
>>>>>>>>>>>> PostgeSQL 10 installer which is an older version. Please check if you have
>>>>>>>>>>>> two pgAdmin installed - one which comes with PostgreSQL bundle (you can
>>>>>>>>>>>> uninstall this) and another which you have separately downloaded and
>>>>>>>>>>>> installed.
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, May 4, 2021 at 9:53 AM Rahul Shirsat <
>>>>>>>>>>>> rahul(dot)shirsat(at)enterprisedb(dot)com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Michaela,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Could you please share the log files generated at
>>>>>>>>>>>>> %APPDATA\Roaming\pgadmin\% by name pgadmin4<number>.log?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Also do share pgadmin4.startup file residing under
>>>>>>>>>>>>> %APPDATA%\AppData\Local ..
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, May 4, 2021, 12:59 AM Michaela Burrell <
>>>>>>>>>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I wonder if you could help please.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I'm doing an SQL training course and I'm struggling to open
>>>>>>>>>>>>>> pgadmin.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I've been in contact with course provider but they've not
>>>>>>>>>>>>>> been able to resolve my issue despite multiple email exchanges and I wonder
>>>>>>>>>>>>>> if you might be able to help please?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I've downloaded PostgreSQL (v10.16) from
>>>>>>>>>>>>>> https://www.postgresql.org/download/ and then pgAdmin4 (v
>>>>>>>>>>>>>> 5.1) as advised by the trainer.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> However, when I open pgAdmin, I receive this message:
>>>>>>>>>>>>>> <image.png>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I;ve been advised to update my system settings (.i.e. Path in
>>>>>>>>>>>>>> Environment Variables) to the following but it's not resolved the issue.
>>>>>>>>>>>>>> I'd be most grateful if you could please help.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> <image.png>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Many thanks in advance,
>>>>>>>>>>>>>> Michaela
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Thanks,
>>>>>>>>>>>> Aditya Toshniwal
>>>>>>>>>>>> pgAdmin hacker | Sr. Software Engineer | *edbpostgres.com*
>>>>>>>>>>>> <http://edbpostgres.com>
>>>>>>>>>>>> "Don't Complain about Heat, Plant a TREE"
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Fahar Abbas
>>>>>>>>>>> EnterpriseDB Corporation
>>>>>>>>>>> Phone Office: +92-51-835-8874
>>>>>>>>>>> Phone Direct: +92-51-8466803
>>>>>>>>>>> Mobile: +92-333-5409707
>>>>>>>>>>> Skype ID: *live:fahar.abbas*
>>>>>>>>>>> Website: www.enterprisedb.com
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Fahar Abbas
>>>>>>>>>> EnterpriseDB Corporation
>>>>>>>>>> Phone Office: +92-51-835-8874
>>>>>>>>>> Phone Direct: +92-51-8466803
>>>>>>>>>> Mobile: +92-333-5409707
>>>>>>>>>> Skype ID: *live:fahar.abbas*
>>>>>>>>>> Website: www.enterprisedb.com
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Fahar Abbas
>>>>>>>>> EnterpriseDB Corporation
>>>>>>>>> Phone Office: +92-51-835-8874
>>>>>>>>> Phone Direct: +92-51-8466803
>>>>>>>>> Mobile: +92-333-5409707
>>>>>>>>> Skype ID: *live:fahar.abbas*
>>>>>>>>> Website: www.enterprisedb.com
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Thanks & Regards*
>>>>>>> *Akshay Joshi*
>>>>>>> *pgAdmin Hacker | Principal Software Architect*
>>>>>>> *EDB Postgres <http://edbpostgres.com>*
>>>>>>>
>>>>>>> *Mobile: +91 976-788-8246*
>>>>>>>
>>>>>>
>>>
>>> --
>>> *Thanks & Regards*
>>> *Akshay Joshi*
>>> *pgAdmin Hacker | Principal Software Architect*
>>> *EDB Postgres <http://edbpostgres.com>*
>>>
>>> *Mobile: +91 976-788-8246*
>>>
>>
>
> --
> *Thanks & Regards*
> *Akshay Joshi*
> *pgAdmin Hacker | Principal Software Architect*
> *EDB Postgres <http://edbpostgres.com>*
>
> *Mobile: +91 976-788-8246*
>