Re: pgAdmin4 fatal error

Dave,

Well thanks for confirming that this is an *expected* breakage. I look
forward to trying out the new release.

rik.

On Tue, May 18, 2021 at 11:28 AM Dave Page <dpage(at)pgadmin(dot)org> wrote:

> Hi Rik
>
> On Tue, May 18, 2021 at 2:54 PM richard coleman <
> rcoleman(dot)ascentgl(at)gmail(dot)com> wrote:
>
>> Akshay,
>>
>> I hate to be one to pile on but I am experiencing the same thing (this is
>> on Kubuntu 21.04). At the bottom of this missive is the complete *Fatal
>> Error. *I've tried removing the existing pgadmin4.db file (I've even
>> tried deleting the existing session in the .pgadmin/sessions/ folder) same
>> result. I see the splash screen, there is a *very long* delay, it says *"Almost
>> there"* on the splash screen, and then there's the *Fatal Error: *The
>> pgAdmin 4 server could not be contacted. There are *no* pgadmin4.log
>> entries generated.
>>
>> I do hope that it's straightened out soon.
>>
>
> ...
>
>
>> Failed to launch pgAdmin4. Error:
>>> Error: spawn /usr/pgadmin4/venv/bin/python3 ENOENT
>>>
>>
> That's an entirely different error - quite probably caused by the fact
> that we don't yet support Ubuntu 21.04 (the release this week will). It
> uses a different version of Python than previous releases, so if you've
> upgraded your OS from 20.10 or earlier, it will break pgAdmin in that way.
>
> You can also use our snapshot builds - we added 21.04 support for them a
> couple of weeks back.
>
>
>
>>
>> On Tue, May 18, 2021 at 8:33 AM Akshay Joshi <
>> akshay(dot)joshi(at)enterprisedb(dot)com> wrote:
>>
>>> Hi Michaela
>>>
>>> Now do the following step as I mentioned earlier in my email:
>>>
>>> 1. Take a backup of your 'pgadmin4.db' file which is present at the
>>> "%APPDATA%\Roaming\pgadmin" folder.
>>> 2. Delete 'pgadmin4.db' file.
>>> 3. Launch new pgAdmin 4.
>>>
>>>
>>> On Tue, May 18, 2021 at 5:54 PM Michaela Burrell <
>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>
>>>> Apologies! As you can tell I'm not particularly technical..
>>>>
>>>> I have now launched pgAdmin 4 v 5 and have got this error :-(
>>>>
>>>> I am so incredibly grateful for your patience, really apreciate it.
>>>>
>>>> Michaela
>>>>
>>>> ERROR:
>>>> pgAdmin Runtime Environment
>>>> --------------------------------------------------------
>>>> Python Path: "C:\Program Files\pgAdmin 4\v5\python\python.exe"
>>>> Runtime Config File:
>>>> "C:\Users\micha\AppData\Roaming\pgadmin\runtime_config.json"
>>>> pgAdmin Config File: "C:\Program Files\pgAdmin 4\v5\web\config.py"
>>>> Webapp Path: "C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py"
>>>> pgAdmin Command: "C:\Program Files\pgAdmin 4\v5\python\python.exe -s
>>>> C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py"
>>>> Environment:
>>>> - ALLUSERSPROFILE: C:\ProgramData
>>>> - APPDATA: C:\Users\micha\AppData\Roaming
>>>> - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_2820_TRJCRAZXLNVHEABG
>>>> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
>>>> now?|LEFT_TO_RIGHT
>>>> - CommonProgramFiles: C:\Program Files\Common Files
>>>> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
>>>> - CommonProgramW6432: C:\Program Files\Common Files
>>>> - COMPUTERNAME: DESKTOP-NO39ITH
>>>> - ComSpec: C:\Windows\system32\cmd.exe
>>>> - DriverData: C:\Windows\System32\Drivers\DriverData
>>>> - HOMEDRIVE: C:
>>>> - HOMEPATH: \Users\micha
>>>> - LOCALAPPDATA: C:\Users\micha\AppData\Local
>>>> - LOGONSERVER: \\DESKTOP-NO39ITH
>>>> - NUMBER_OF_PROCESSORS: 8
>>>> - OneDrive: C:\Users\micha\OneDrive
>>>> - OneDriveConsumer: C:\Users\micha\OneDrive
>>>> - OS: Windows_NT
>>>> - Path:
>>>> C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\PostgreSQL\13\bin;
>>>> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
>>>> - PGADMIN_INT_KEY: 161844db-d64b-435b-bf6a-620e80c592eb
>>>> - PGADMIN_INT_PORT: 49394
>>>> - PGADMIN_SERVER_MODE: OFF
>>>> - PROCESSOR_ARCHITECTURE: AMD64
>>>> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 142 Stepping 12,
>>>> GenuineIntel
>>>> - PROCESSOR_LEVEL: 6
>>>> - PROCESSOR_REVISION: 8e0c
>>>> - ProgramData: C:\ProgramData
>>>> - ProgramFiles: C:\Program Files
>>>> - ProgramFiles(x86): C:\Program Files (x86)
>>>> - ProgramW6432: C:\Program Files
>>>> - PSModulePath: C:\Program
>>>> Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules
>>>> - PUBLIC: C:\Users\Public
>>>> - SESSIONNAME: Console
>>>> - SystemDrive: C:
>>>> - SystemRoot: C:\Windows
>>>> - TEMP: C:\Users\micha\AppData\Local\Temp
>>>> - TMP: C:\Users\micha\AppData\Local\Temp
>>>> - USERDOMAIN: DESKTOP-NO39ITH
>>>> - USERDOMAIN_ROAMINGPROFILE: DESKTOP-NO39ITH
>>>> - USERNAME: micha
>>>> - USERPROFILE: C:\Users\micha
>>>> - windir: C:\Windows
>>>> --------------------------------------------------------
>>>>
>>>> Traceback (most recent call last):
>>>> File "C:\Program Files\pgAdmin 4\v5\web\pgAdmin4.py", line 98, in
>>>> <module>
>>>> app = create_app()
>>>> File "C:\Program Files\pgAdmin 4\v5\web\pgadmin\__init__.py", line
>>>> 347, in create_app
>>>> if not os.path.exists(SQLITE_PATH) or get_version() == -1:
>>>> File "C:\Program Files\pgAdmin 4\v5\web\pgadmin\setup\db_version.py",
>>>> line 19, in get_version
>>>> return version.value
>>>> AttributeError: 'NoneType' object has no attribute 'value'
>>>>
>>>>
>>>> On Tue, May 18, 2021 at 1:14 PM Akshay Joshi <
>>>> akshay(dot)joshi(at)enterprisedb(dot)com> wrote:
>>>>
>>>>> Hi Michaela
>>>>>
>>>>> After checking the screenshot it seems you are launching the wrong
>>>>> pgAdmin 4. As you downloaded and installed pgAdmin4 v5.2 from
>>>>> https://www.postgresql.org/ftp/pgadmin/pgadmin4/v5.2/windows/.
>>>>> Please launch another pgAdmin 4. I forgot the exact name in the menu
>>>>> but it might be 'pgAdmin 4 v5" something like that.
>>>>>
>>>>> On Tue, May 18, 2021 at 5:27 PM Michaela Burrell <
>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>
>>>>>> Thank you for asking Akshay.
>>>>>>
>>>>>> This is the screenshot:
>>>>>> [image: image.png]
>>>>>> When I click Configure, this is the screen I get:
>>>>>> [image: image.png]
>>>>>>
>>>>>> And this is the code in the error message pop up:
>>>>>> pgAdmin Runtime Environment
>>>>>> --------------------------------------------------------
>>>>>> Python Path: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>> 4\python\python.exe"
>>>>>> Runtime Config File:
>>>>>> "C:\Users\micha\AppData\Roaming\pgadmin\runtime_config.json"
>>>>>> pgAdmin Config File: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>> 4\web\config.py"
>>>>>> Webapp Path: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>> 4\web\pgAdmin4.py"
>>>>>> pgAdmin Command: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>> 4\python\python.exe -s C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>> 4\web\pgAdmin4.py"
>>>>>> Environment:
>>>>>> - ALLUSERSPROFILE: C:\ProgramData
>>>>>> - APPDATA: C:\Users\micha\AppData\Roaming
>>>>>> - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_3972_BYNOMHADLKGWPQNK
>>>>>> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
>>>>>> now?|LEFT_TO_RIGHT
>>>>>> - CommonProgramFiles: C:\Program Files\Common Files
>>>>>> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
>>>>>> - CommonProgramW6432: C:\Program Files\Common Files
>>>>>> - COMPUTERNAME: DESKTOP-NO39ITH
>>>>>> - ComSpec: C:\Windows\system32\cmd.exe
>>>>>> - DriverData: C:\Windows\System32\Drivers\DriverData
>>>>>> - HOMEDRIVE: C:
>>>>>> - HOMEPATH: \Users\micha
>>>>>> - LOCALAPPDATA: C:\Users\micha\AppData\Local
>>>>>> - LOGONSERVER: \\DESKTOP-NO39ITH
>>>>>> - NUMBER_OF_PROCESSORS: 8
>>>>>> - OneDrive: C:\Users\micha\OneDrive
>>>>>> - OneDriveConsumer: C:\Users\micha\OneDrive
>>>>>> - OS: Windows_NT
>>>>>> - Path:
>>>>>> C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\PostgreSQL\13\bin;
>>>>>> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
>>>>>> - PGADMIN_INT_KEY: c347bce5-ffef-46b1-92af-6005bcd17a88
>>>>>> - PGADMIN_INT_PORT: 65516
>>>>>> - PGADMIN_SERVER_MODE: OFF
>>>>>> - PROCESSOR_ARCHITECTURE: AMD64
>>>>>> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 142 Stepping 12,
>>>>>> GenuineIntel
>>>>>> - PROCESSOR_LEVEL: 6
>>>>>> - PROCESSOR_REVISION: 8e0c
>>>>>> - ProgramData: C:\ProgramData
>>>>>> - ProgramFiles: C:\Program Files
>>>>>> - ProgramFiles(x86): C:\Program Files (x86)
>>>>>> - ProgramW6432: C:\Program Files
>>>>>> - PSModulePath: C:\Program
>>>>>> Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules
>>>>>> - PUBLIC: C:\Users\Public
>>>>>> - SESSIONNAME: Console
>>>>>> - SystemDrive: C:
>>>>>> - SystemRoot: C:\Windows
>>>>>> - TEMP: C:\Users\micha\AppData\Local\Temp
>>>>>> - TMP: C:\Users\micha\AppData\Local\Temp
>>>>>> - USERDOMAIN: DESKTOP-NO39ITH
>>>>>> - USERDOMAIN_ROAMINGPROFILE: DESKTOP-NO39ITH
>>>>>> - USERNAME: micha
>>>>>> - USERPROFILE: C:\Users\micha
>>>>>> - windir: C:\Windows
>>>>>> --------------------------------------------------------
>>>>>>
>>>>>> Traceback (most recent call last):
>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin 4\web\pgAdmin4.py",
>>>>>> line 98, in <module>
>>>>>> app = create_app()
>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>> 4\web\pgadmin\__init__.py", line 347, in create_app
>>>>>> if not os.path.exists(SQLITE_PATH) or get_version() == -1:
>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>> 4\web\pgadmin\setup\db_version.py", line 19, in get_version
>>>>>> return version.value
>>>>>> AttributeError: 'NoneType' object has no attribute 'value'
>>>>>>
>>>>>> I've uninstalled and installed a few times, I've restarted the
>>>>>> computer and I'm still getting the error :(
>>>>>>
>>>>>> I'd be over the moon if I could have it resolved.
>>>>>>
>>>>>> Many thanks,
>>>>>> Michaela
>>>>>>
>>>>>> On Tue, May 18, 2021 at 12:47 PM Akshay Joshi <
>>>>>> akshay(dot)joshi(at)enterprisedb(dot)com> wrote:
>>>>>>
>>>>>>> What is the error?
>>>>>>>
>>>>>>> On Tue, 18 May, 2021, 5:14 pm Michaela Burrell, <
>>>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>>>
>>>>>>>> Many thanks Akshay,
>>>>>>>>
>>>>>>>> I've followed the steps but unfortunately, I've not been able to
>>>>>>>> run pgAdmin.
>>>>>>>>
>>>>>>>> I suppose I'll just wait for the next release and try again later.
>>>>>>>>
>>>>>>>> Many thanks again,
>>>>>>>> Michaela
>>>>>>>>
>>>>>>>> On Tue, May 18, 2021 at 12:12 PM Akshay Joshi <
>>>>>>>> akshay(dot)joshi(at)enterprisedb(dot)com> wrote:
>>>>>>>>
>>>>>>>>> Hi Michaela
>>>>>>>>>
>>>>>>>>> We have figured out the issue, it is because of the latest version
>>>>>>>>> of the 'itsdangerous' python package which was released on 12th May. We are
>>>>>>>>> working on fixing the issue with EDB Installers.
>>>>>>>>>
>>>>>>>>> Meanwhile, you can perform the following steps:
>>>>>>>>>
>>>>>>>>> 1. Take a backup of your 'pgadmin4.db' file which is present
>>>>>>>>> at the "%APPDATA%\Roaming\pgadmin" folder.
>>>>>>>>> 2. Delete 'pgadmin4.db' file.
>>>>>>>>> 3. Download pgAdmin4 v5.2 from
>>>>>>>>> https://www.postgresql.org/ftp/pgadmin/pgadmin4/v5.2/windows/
>>>>>>>>> 4. Install and Launch 'pgAdmin4 v5'.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, May 18, 2021 at 4:32 PM Michaela Burrell <
>>>>>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Fahar and team,
>>>>>>>>>>
>>>>>>>>>> Many thanks for your kind and detailed advice, I've tried to
>>>>>>>>>> follow the steps and am still getting an error. I really don't know where
>>>>>>>>>> I'm going wrong.. I've also removed Program Files. Could the options I
>>>>>>>>>> select during the set-up cause the issue? I've noticed that when I receive
>>>>>>>>>> the error, there's a button that prompts me to Configure and then takes me
>>>>>>>>>> to this screen:
>>>>>>>>>> [image: image.png]
>>>>>>>>>>
>>>>>>>>>> Do I need to make some changes here?
>>>>>>>>>>
>>>>>>>>>> Apologies I've still not been able to resolve the issue..
>>>>>>>>>>
>>>>>>>>>> FYI, this is the error code:
>>>>>>>>>>
>>>>>>>>>> pgAdmin Runtime Environment
>>>>>>>>>> --------------------------------------------------------
>>>>>>>>>> Python Path: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>>>> 4\python\python.exe"
>>>>>>>>>> Runtime Config File:
>>>>>>>>>> "C:\Users\micha\AppData\Roaming\pgadmin\runtime_config.json"
>>>>>>>>>> pgAdmin Config File: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>>>> 4\web\config.py"
>>>>>>>>>> Webapp Path: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>>>> 4\web\pgAdmin4.py"
>>>>>>>>>> pgAdmin Command: "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>>>> 4\python\python.exe -s C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>>>> 4\web\pgAdmin4.py"
>>>>>>>>>> Environment:
>>>>>>>>>> - ALLUSERSPROFILE: C:\ProgramData
>>>>>>>>>> - APPDATA: C:\Users\micha\AppData\Roaming
>>>>>>>>>> - CHROME_CRASHPAD_PIPE_NAME:
>>>>>>>>>> \\.\pipe\crashpad_17492_YQFAERXYIGXBJWKH
>>>>>>>>>> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
>>>>>>>>>> now?|LEFT_TO_RIGHT
>>>>>>>>>> - CommonProgramFiles: C:\Program Files\Common Files
>>>>>>>>>> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
>>>>>>>>>> - CommonProgramW6432: C:\Program Files\Common Files
>>>>>>>>>> - COMPUTERNAME: DESKTOP-NO39ITH
>>>>>>>>>> - ComSpec: C:\Windows\system32\cmd.exe
>>>>>>>>>> - DriverData: C:\Windows\System32\Drivers\DriverData
>>>>>>>>>> - HOMEDRIVE: C:
>>>>>>>>>> - HOMEPATH: \Users\micha
>>>>>>>>>> - LOCALAPPDATA: C:\Users\micha\AppData\Local
>>>>>>>>>> - LOGONSERVER: \\DESKTOP-NO39ITH
>>>>>>>>>> - NUMBER_OF_PROCESSORS: 8
>>>>>>>>>> - OneDrive: C:\Users\micha\OneDrive
>>>>>>>>>> - OneDriveConsumer: C:\Users\micha\OneDrive
>>>>>>>>>> - OS: Windows_NT
>>>>>>>>>> - Path:
>>>>>>>>>> C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\PostgreSQL\13\bin;
>>>>>>>>>> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
>>>>>>>>>> - PGADMIN_INT_KEY: db1beb31-746e-49e5-9338-e53e2ebfd8fe
>>>>>>>>>> - PGADMIN_INT_PORT: 63139
>>>>>>>>>> - PGADMIN_SERVER_MODE: OFF
>>>>>>>>>> - PROCESSOR_ARCHITECTURE: AMD64
>>>>>>>>>> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 142 Stepping 12,
>>>>>>>>>> GenuineIntel
>>>>>>>>>> - PROCESSOR_LEVEL: 6
>>>>>>>>>> - PROCESSOR_REVISION: 8e0c
>>>>>>>>>> - ProgramData: C:\ProgramData
>>>>>>>>>> - ProgramFiles: C:\Program Files
>>>>>>>>>> - ProgramFiles(x86): C:\Program Files (x86)
>>>>>>>>>> - ProgramW6432: C:\Program Files
>>>>>>>>>> - PSModulePath: C:\Program
>>>>>>>>>> Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules
>>>>>>>>>> - PUBLIC: C:\Users\Public
>>>>>>>>>> - SESSIONNAME: Console
>>>>>>>>>> - SystemDrive: C:
>>>>>>>>>> - SystemRoot: C:\Windows
>>>>>>>>>> - TEMP: C:\Users\micha\AppData\Local\Temp
>>>>>>>>>> - TMP: C:\Users\micha\AppData\Local\Temp
>>>>>>>>>> - USERDOMAIN: DESKTOP-NO39ITH
>>>>>>>>>> - USERDOMAIN_ROAMINGPROFILE: DESKTOP-NO39ITH
>>>>>>>>>> - USERNAME: micha
>>>>>>>>>> - USERPROFILE: C:\Users\micha
>>>>>>>>>> - windir: C:\Windows
>>>>>>>>>> --------------------------------------------------------
>>>>>>>>>>
>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>>>> 4\web\pgAdmin4.py", line 98, in <module>
>>>>>>>>>> app = create_app()
>>>>>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>>>> 4\web\pgadmin\__init__.py", line 347, in create_app
>>>>>>>>>> if not os.path.exists(SQLITE_PATH) or get_version() == -1:
>>>>>>>>>> File "C:\Program Files\PostgreSQL\13\pgAdmin
>>>>>>>>>> 4\web\pgadmin\setup\db_version.py", line 19, in get_version
>>>>>>>>>> return version.value
>>>>>>>>>> AttributeError: 'NoneType' object has no attribute 'value'
>>>>>>>>>>
>>>>>>>>>> Many thanks,
>>>>>>>>>> Michaela
>>>>>>>>>>
>>>>>>>>>> On Mon, May 17, 2021 at 6:53 AM Fahar Abbas <
>>>>>>>>>> fahar(dot)abbas(at)enterprisedb(dot)com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Michaela,
>>>>>>>>>>>
>>>>>>>>>>> Can you please follow instructions below:
>>>>>>>>>>>
>>>>>>>>>>> 1. Uninstall pgadmin4 community build(www.pgadmin.org)
>>>>>>>>>>> 2. uninstall all postgresql that downloaded from
>>>>>>>>>>> enterprisedb.com
>>>>>>>>>>> 3. Go into run and search %appdata% and remove pgadmin4
>>>>>>>>>>> 5. Can you please shutdown the Windows machine and start Windows
>>>>>>>>>>> machine again
>>>>>>>>>>> 6. Download and install the latest postgresql from
>>>>>>>>>>> https://www.enterprisedb.com/downloads/postgresql
>>>>>>>>>>> 7. Now hopefully you will be able to launch pgadmin4
>>>>>>>>>>> successfully.
>>>>>>>>>>>
>>>>>>>>>>> On Tue, May 11, 2021 at 10:24 AM Fahar Abbas <
>>>>>>>>>>> fahar(dot)abbas(at)enterprisedb(dot)com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> yes issue will be resolved on Postgresql.
>>>>>>>>>>>>
>>>>>>>>>>>> On Mon, May 10, 2021 at 3:28 PM Michaela Burrell <
>>>>>>>>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Many thanks Fahar,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Does it mean it should resolve the issue I’m facing?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Kind regards,
>>>>>>>>>>>>> Michaela
>>>>>>>>>>>>>
>>>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>>>
>>>>>>>>>>>>> On 10 May 2021, at 09:23, Fahar Abbas <
>>>>>>>>>>>>> fahar(dot)abbas(at)enterprisedb(dot)com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Hi Michaela,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Our PostgreSQL packagers team will update the latest pgadmin4
>>>>>>>>>>>>> 5.2 on the upcoming PostgreSQL minor release by the end of this week.
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, May 4, 2021 at 10:27 AM Aditya Toshniwal <
>>>>>>>>>>>>> aditya(dot)toshniwal(at)enterprisedb(dot)com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Michaela,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I suspect you're using pgAdmin shipped with
>>>>>>>>>>>>>> PostgeSQL 10 installer which is an older version. Please check if you have
>>>>>>>>>>>>>> two pgAdmin installed - one which comes with PostgreSQL bundle (you can
>>>>>>>>>>>>>> uninstall this) and another which you have separately downloaded and
>>>>>>>>>>>>>> installed.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, May 4, 2021 at 9:53 AM Rahul Shirsat <
>>>>>>>>>>>>>> rahul(dot)shirsat(at)enterprisedb(dot)com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Michaela,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Could you please share the log files generated at
>>>>>>>>>>>>>>> %APPDATA\Roaming\pgadmin\% by name pgadmin4<number>.log?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Also do share pgadmin4.startup file residing under
>>>>>>>>>>>>>>> %APPDATA%\AppData\Local ..
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, May 4, 2021, 12:59 AM Michaela Burrell <
>>>>>>>>>>>>>>> michaela(at)datalorian(dot)co(dot)uk> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I wonder if you could help please.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I'm doing an SQL training course and I'm struggling to open
>>>>>>>>>>>>>>>> pgadmin.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I've been in contact with course provider but they've not
>>>>>>>>>>>>>>>> been able to resolve my issue despite multiple email exchanges and I wonder
>>>>>>>>>>>>>>>> if you might be able to help please?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I've downloaded PostgreSQL (v10.16) from
>>>>>>>>>>>>>>>> https://www.postgresql.org/download/ and then pgAdmin4 (v
>>>>>>>>>>>>>>>> 5.1) as advised by the trainer.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> However, when I open pgAdmin, I receive this message:
>>>>>>>>>>>>>>>> <image.png>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I;ve been advised to update my system settings (.i.e. Path
>>>>>>>>>>>>>>>> in Environment Variables) to the following but it's not resolved the issue.
>>>>>>>>>>>>>>>> I'd be most grateful if you could please help.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <image.png>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Many thanks in advance,
>>>>>>>>>>>>>>>> Michaela
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>> Aditya Toshniwal
>>>>>>>>>>>>>> pgAdmin hacker | Sr. Software Engineer | *edbpostgres.com*
>>>>>>>>>>>>>> <http://edbpostgres.com>
>>>>>>>>>>>>>> "Don't Complain about Heat, Plant a TREE"
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Fahar Abbas
>>>>>>>>>>>>> EnterpriseDB Corporation
>>>>>>>>>>>>> Phone Office: +92-51-835-8874
>>>>>>>>>>>>> Phone Direct: +92-51-8466803
>>>>>>>>>>>>> Mobile: +92-333-5409707
>>>>>>>>>>>>> Skype ID: *live:fahar.abbas*
>>>>>>>>>>>>> Website: www.enterprisedb.com
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Fahar Abbas
>>>>>>>>>>>> EnterpriseDB Corporation
>>>>>>>>>>>> Phone Office: +92-51-835-8874
>>>>>>>>>>>> Phone Direct: +92-51-8466803
>>>>>>>>>>>> Mobile: +92-333-5409707
>>>>>>>>>>>> Skype ID: *live:fahar.abbas*
>>>>>>>>>>>> Website: www.enterprisedb.com
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Fahar Abbas
>>>>>>>>>>> EnterpriseDB Corporation
>>>>>>>>>>> Phone Office: +92-51-835-8874
>>>>>>>>>>> Phone Direct: +92-51-8466803
>>>>>>>>>>> Mobile: +92-333-5409707
>>>>>>>>>>> Skype ID: *live:fahar.abbas*
>>>>>>>>>>> Website: www.enterprisedb.com
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> *Thanks & Regards*
>>>>>>>>> *Akshay Joshi*
>>>>>>>>> *pgAdmin Hacker | Principal Software Architect*
>>>>>>>>> *EDB Postgres <http://edbpostgres.com>*
>>>>>>>>>
>>>>>>>>> *Mobile: +91 976-788-8246*
>>>>>>>>>
>>>>>>>>
>>>>>
>>>>> --
>>>>> *Thanks & Regards*
>>>>> *Akshay Joshi*
>>>>> *pgAdmin Hacker | Principal Software Architect*
>>>>> *EDB Postgres <http://edbpostgres.com>*
>>>>>
>>>>> *Mobile: +91 976-788-8246*
>>>>>
>>>>
>>>
>>> --
>>> *Thanks & Regards*
>>> *Akshay Joshi*
>>> *pgAdmin Hacker | Principal Software Architect*
>>> *EDB Postgres <http://edbpostgres.com>*
>>>
>>> *Mobile: +91 976-788-8246*
>>>
>>
>
> --
> Dave Page
> Blog: https://pgsnake.blogspot.com
> Twitter: @pgsnake
>
> EDB: https://www.enterprisedb.com
>
>