Re: Query Tool Initialize Error

On Fri, Jul 13, 2018 at 9:05 PM, Duffey, Blake <Blake(dot)Duffey(at)noblis(dot)org>
wrote:

> If I try to open http://127.0.0.1:61142/browser/ in an incognito window,
> I get Unauthorized
>
>
>
Try to run in incognito mode with the default browser in which pgAdmin is
running.

> Please note the behavior isn’t consistent – it sometimes works and not
> others
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>
>
> *From:* Khushboo Vashi <khushboo(dot)vashi(at)enterprisedb(dot)com>
> *Sent:* Friday, July 13, 2018 11:29 AM
> *To:* Duffey, Blake <Blake(dot)Duffey(at)noblis(dot)org>
> *Cc:* Dave Page <dpage(at)pgadmin(dot)org>; Pgadmin-Support(at)Postgresql(dot) Org <
> pgadmin-support(at)postgresql(dot)org>
>
> *Subject:* Re: Query Tool Initialize Error
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> On Fri, Jul 13, 2018 at 8:30 PM, Khushboo Vashi <
> khushboo(dot)vashi(at)enterprisedb(dot)com> wrote:
>
> Hi,
>
>
>
> Thanks for the logs.
>
>
>
> It shows the upgrade check fails, which is not causing the Query tool
> failure.
>
> So, after enabling the logs, please try to open query tool 2 to 3 times
> and then send the logs.
>
> Also, see the browser's developer console and if any error, please send
> the screen-shot for the same.
>
>
>
> One more thing:
>
> Try to open the application in the browser's incognito mode or clear the
> cache/cookies and and then run the application. This may fix your problem.
>
>
>
> Have you tried this?
>
> Thanks,
>
> Khushboo
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> On Fri, Jul 13, 2018 at 8:10 PM, Duffey, Blake <Blake(dot)Duffey(at)noblis(dot)org>
> wrote:
>
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> *From:* Duffey, Blake <Blake(dot)Duffey(at)noblis(dot)org>
> *Sent:* Friday, July 13, 2018 7:26 AM
> *To:* Dave Page <dpage(at)pgadmin(dot)org>; Khushboo Vashi <
> khushboo(dot)vashi(at)enterprisedb(dot)com>
> *Cc:* Pgadmin-Support(at)Postgresql(dot) Org <pgadmin-support(at)postgresql(dot)org>
> *Subject:* RE: Query Tool Initialize Error
>
>
>
> This is on Windows 2012 Server (via Citrix)
>
>
>
> I’ll work on getting logs
>
>
>
> *From:* Dave Page <dpage(at)pgadmin(dot)org>
> *Sent:* Friday, July 13, 2018 4:10 AM
> *To:* Khushboo Vashi <khushboo(dot)vashi(at)enterprisedb(dot)com>
> *Cc:* Duffey, Blake <Blake(dot)Duffey(at)noblis(dot)org>; Pgadmin-Support(at)Postgresql(dot)
> Org <pgadmin-support(at)postgresql(dot)org>
> *Subject:* Re: Query Tool Initialize Error
>
>
>
> In addition to Khushboo's suggestions, can you try a hard-reload and
> running in an incognito session in your browser please Blake? I want to be
> sure it's not a caching issue.
>
>
>
> On Fri, Jul 13, 2018 at 5:40 AM, Khushboo Vashi <
> khushboo(dot)vashi(at)enterprisedb(dot)com> wrote:
>
> This issue is already reported on Windows. Ref:
> https://redmine.postgresql.org/issues/3433
>
>
>
> Are you on Windows? If yes then which version?
>
> Please enable logging and provide the logs. To enable logging ref:
> https://www.pgadmin.org/faq/#8
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> On Fri, Jul 13, 2018 at 1:20 AM, Duffey, Blake <Blake(dot)Duffey(at)noblis(dot)org>
> wrote:
>
> Launching pgAdmin 4 ver 3.1 against PG 9.5
>
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> User selects servers, database, schema
>
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>
> Clicks Tools | Query Tools
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> Is immediately hit with ‘Query Tool Initialize Error’
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> Thanks
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>
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>
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>
> --
>
> Dave Page
> Blog: http://pgsnake.blogspot.com
> Twitter: @pgsnake
>
> EnterpriseDB UK: http://www.enterprisedb.com
> The Enterprise PostgreSQL Company
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