Re: User Research Findings into PgAdmin

From: Raffi Holzer <rholzer(at)pivotal(dot)io>
To: Robert Eckhardt <reckhardt(at)pivotal(dot)io>
Cc: Dave Page <dpage(at)pgadmin(dot)org>, pgadmin-hackers <pgadmin-hackers(at)postgresql(dot)org>, Shirley Wang <swang(at)pivotal(dot)io>, Edgar Gonzalez <egonzalez(at)pivotal(dot)io>
Subject: Re: User Research Findings into PgAdmin
Date: 2017-01-25 20:02:07
Message-ID: CAF+OSJu2d3zFqnPuRvtxOvC3HggSSOQ7J=8PKVjMk+gVCdLyZw@mail.gmail.com
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As a summary of our findings in writing:

Below is a table of user needs we discovered and solutions we or the
customers suggested. Some of the "missing" features people complained about
are not missing at all (such as auto-complete or syntax highlighting) but
the fact that people didn't know about them points to a discoverability
issue we believe we can address through design.

Needs

Suggested Solutions

Users need a reliable way to save their queries frequently

Autosave, Persisting & Complete History, Persisting Un-run queries after
disconnect

Users need a more efficient way to type

Auto-discoverable Autocomplete, Customize shortcuts, more visible syntax
highlighting

Users need a process to share query output with others

Copy and Paste into Excel with proper formatting, Export button to MS XML

Users need a way to quickly input content into pgAdmin

Edit within graphic table

Users need query output to be stored to reuse results

Results stored in history

Users need an easier way to find saved queries

Workspace, Search

On Wed, Jan 25, 2017 at 10:08 AM, Robert Eckhardt <reckhardt(at)pivotal(dot)io>
wrote:

> My main concern is making the right decisions on what to change, and
>> focussing efforts in the areas where we gain most benefit. Of course,
>> the resources to do the work are also critical - the current team
>> already have a good years worth of work in various additional features
>> and improvements.
>>
>
> Absolutely our concern as well which is why we don't want to work in a
> vacuum.
>
> -- Rob
>
>
>>
>> --
>> Dave Page
>> Blog: http://pgsnake.blogspot.com
>> Twitter: @pgsnake
>>
>> EnterpriseDB UK: http://www.enterprisedb.com
>> The Enterprise PostgreSQL Company
>>
>
>

--
Raffi Holzer
Product Manager
Pivotal Labs

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