Re: A bug reporter surprised by their information going to public mailing list.

On Mon, Sep 28, 2020 at 1:39 AM Tom Lane <tgl(at)sss(dot)pgh(dot)pa(dot)us> wrote:

> David Rowley <dgrowleyml(at)gmail(dot)com> writes:
> > Maybe it's not worth spending too many cycles for people that bypass
> > the warning text, but I thought I'd mention the idea that this could
> > be backed up by a check box just above the submit and send email
> > button which has the text "I understand that this report will be
> > emailed to a public mailing list". The submit would be disallowed
> > until the user checks the checkbox.
>
> > Does anyone think it's worth adding?
>

I honestly doubt it will help. People have such confirmation-fatigue that
if they can't be bothered to read anyway, they're just going to check that
box and proceed anyway. To get past that we'd at least have to make it a
multi-step process where the confirmation is completely separate, which is
a much bigger patch. (Hmm. Yeah, at some point I had a big patch to change
that thing *completely*, which would then also do things like direct
pgadmin patches to the pgadmin submission etc, but I never quite finished
that one).

It also doesn't massively hurt, so I won't object to adding it -- I just
don't think it will work.

That said, if we do add it (like in Jonathans patch), it should *also* be
added to the docs form, since they work the same and would have the same
basic problem.

+1. With that, we could probably simplify the button text back
> down to "Submit". Right now I think it's a bit confusing, because
> it makes it sound like there are two different actions there.
>

-1 for changing it to just "Submit". But I can agree it's a bit confusing.
Maybe change it to "Submit email" or "Send email" or something like that
which again makes it clear what happens. Just "submit" will again direct
people away from the fact that they are sending an email. Or maybe "Submit
public bug report"?

--
Magnus Hagander
Me: https://www.hagander.net/ <http://www.hagander.net/>
Work: https://www.redpill-linpro.com/ <http://www.redpill-linpro.com/>