Re: Installation

I disabled my antivirus. I was using Mozilla to download but I just used
Chrome and was finally able to download version 13.

But, the installer screen still doesn't appear. It asks if I want the file
to make changes on my computer. I click yes then nothing happens.

On Sun, Oct 18, 2020, 3:56 PM Alejandro Román <alejandro(at)aroman(dot)sh> wrote:

> On Sun, Oct 18, 2020 at 03:36:04PM -0400, Kristina J wrote:
> > On Sun, Oct 18, 2020, 3:29 PM Alejandro Román <alejandro(at)aroman(dot)sh>
> wrote:
> >
> > > On Sat, Oct 17, 2020 at 10:19:20PM -0400, Kristina J wrote:
> > > > Hello,
> > > >
> > > > When I try to download Version 13 it always says download failed.
> So, I
> > > > tried to download 12.4 the version a step down. The installation
> screen
> > > > doesnt appear after it downloads and I double click the folder to
> start
> > > the
> > > > installation process. What can I do to fix this and start using
> > > postgresql?
> > > >
> > > > Thank you in advance for your help.
> > >
> > > Hi Kristina,
> > >
> > > Which operating system are you using?
> > >
> > > Alejandro
> > >
> > Hi Alejandro,
> >
> > I have Windows 10.
>
> I was able to download both the Windows 10's Postgres 13 and Postgres
> 12.4 installers. I didn't get any error, so I suspect the errors you are
> seeing (both download failed and the lack of the installation screen)
> may be due to your antivirus blocking the installers.
>
> Are you using any antivirus? If so, would you consider disabling them
> while downloading and installing Postgres? EnterpriseDB is one of the
> top companies in the Postgres services industry, so I don't think they
> may have introduced any malware in their installers.
>
> Could you please also tell us which browser are you using for
> downloading the installers?
>
> By the way, please remember to CC the mailing list when replying.
> Otherwise, only I will receive your answer.
>
> Alejandro
>