Re: PgAdmin 4 not working in Windows 10

From: Dave Page <dpage(at)pgadmin(dot)org>
To: Nigel Tucker <nigel(at)specialisedstructures(dot)co(dot)nz>
Cc: pgAdmin Support <pgadmin-support(at)postgresql(dot)org>
Subject: Re: PgAdmin 4 not working in Windows 10
Date: 2016-11-24 08:52:59
Message-ID: CA+OCxoz8WUbvkeaF19hSPk7YAmKQj3jaKXmxZY9Sb-WttsJnsQ@mail.gmail.com
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Hi

Excellent news - thanks for the feedback!

On Wed, Nov 23, 2016 at 10:54 PM, Nigel Tucker <
nigel(at)specialisedstructures(dot)co(dot)nz> wrote:

> Hi Dave,
>
>
>
> I am delighted to report that the new release of pgAdmin4 version 1.1
> dated Nov 23 2016 has resolved my long-standing troubles with crashes when
> I open a database with pgAdmin. I had it yesterday running for 24 hours
> without failure. Up to then this product had been quite unusable on my work
> PC.
>
>
>
> Nigel
>
>
>
> *Dr Nigel Tucker*
>
> System Architect
>
> Specialised Structures NZ
>
> Telephone Direct (NZ) +64 (0) 3 482 2473
>
>
>
> [image: SS with Custom]
>
>
>
> *From:* Dave Page [mailto:dpage(at)pgadmin(dot)org]
> *Sent:* Thursday, 6 October 2016 9:27 PM
>
> *To:* Nigel Tucker
> *Subject:* Re: [pgadmin-support] PgAdmin 4 not working in Windows 10
>
>
>
> Hi
>
>
>
> Please keep the mailing list CC'd, or I won't be able to help any further.
>
>
>
> Do you have another machine you can test on?
>
>
>
> On Wed, Oct 5, 2016 at 8:27 PM, Nigel Tucker <nigel(at)specialisedstructures(dot)
> co.nz> wrote:
>
> Hi Dave,
>
>
>
> Sorry – I did as you asked but it immediately refused to open the database
> and crashed as below:
>
>
>
> From Event Viewer:
>
>
>
> Faulting application name: pgAdmin4.exe, version: 0.0.0.0, time stamp:
> 0x57ece68d
>
> Faulting module name: Qt5WebKit.dll, version: 5.5.1.0, time stamp:
> 0x561c1e4c
>
> Exception code: 0xc0000005
>
> Fault offset: 0x005153f0
>
> Faulting process ID: 0x1a1c
>
> Faulting application start time: 0x01d21f396b0a3b73
>
> Faulting application path: C:\Program Files (x86)\pgAdmin
> 4\v1\runtime\pgAdmin4.exe
>
> Faulting module path: C:\Program Files (x86)\pgAdmin
> 4\v1\runtime\Qt5WebKit.dll
>
> Report ID: ff0e2caf-0027-4d23-982e-3a19adf33f61
>
> Faulting package full name:
>
> Faulting package-relative application ID:
>
>
>
> Details
>
> pgAdmin4.exe
>
>
>
> 0.0.0.0
>
>
>
> 57ece68d
>
>
>
> Qt5WebKit.dll
>
>
>
> 5.5.1.0
>
>
>
> 561c1e4c
>
>
>
> c0000005
>
>
>
> 005153f0
>
>
>
> 1a1c
>
>
>
> 01d21f396b0a3b73
>
>
>
> C:\Program Files (x86)\pgAdmin 4\v1\runtime\pgAdmin4.exe
>
>
>
> C:\Program Files (x86)\pgAdmin 4\v1\runtime\Qt5WebKit.dll
>
>
>
> ff0e2caf-0027-4d23-982e-3a19adf33f61
>
>
>
>
>
>
>
> Last line in pgAdmin4.Log:
>
>
>
> 2016-10-06 08:20:03,411: INFO werkzeug: 127.0.0.1 -
> - [06/Oct/2016 08:20:03] "GET /dashboard/ti_stats/2 HTTP/1.1" 200 –
>
>
>
> Cheers
>
>
>
> Nigel
>
>
>
> *Dr Nigel Tucker*
>
> System Architect
>
> Specialised Structures NZ
>
> Telephone Direct (NZ) +64 (0) 3 482 2473
>
>
>
> [image: SS with Custom]
>
>
>
> *From:* Dave Page [mailto:dpage(at)pgadmin(dot)org]
> *Sent:* Thursday, 6 October 2016 3:10 AM
> *To:* Nigel Tucker
>
>
> *Subject:* Re: [pgadmin-support] PgAdmin 4 not working in Windows 10
>
>
>
> Hi,
>
>
>
> Please keep the mailing list CC'd.
>
>
>
> Can you please try the standalone pgAdmin installer from
> https://www.postgresql.org/ftp/pgadmin3/pgadmin4/v1.0/windows/? I want to
> see if this is related to the build process (the standalone installers use
> a very different process from the EDB ones, and this looks like it might be
> a Qt issue from the info you've provided).
>
>
>
> It won't interfere with your existing installation, except in that it'll
> use the same config and log file etc.
>
>
>
> Thanks.
>
>
>
> On Wed, Oct 5, 2016 at 4:58 AM, Nigel Tucker <nigel(at)specialisedstructures(dot)
> co.nz> wrote:
>
> Hi Dave,
>
>
>
> I have been successful in running the latest PgAdmin all day up to now/
> But it’s now returned to its old tricks. I have restarted the server, tried
> three times with pgAdmin 4 and each time it gives me a similar error on
> clicking on a database on the localhost.
>
>
>
> Any ideas? I attach the Report.wer file automatically generated.
>
>
>
> Event viewer shows:
>
>
>
> Faulting application name: pgAdmin4.exe, version: 0.0.0.0, time stamp:
> 0x57ea0209
>
> Faulting module name: Qt5WebKit.dll, version: 5.5.1.0, time stamp:
> 0x561c21e5
>
> Exception code: 0xc0000005
>
> Fault offset: 0x0000000000656a0c
>
> Faulting process ID: 0x24a4
>
> Faulting application start time: 0x01d21ebb74b91b8c
>
> Faulting application path: F:\PostgreSQL\9.6\pgAdmin 4\bin\pgAdmin4.exe
>
> Faulting module path: F:\PostgreSQL\9.6\pgAdmin 4\bin\Qt5WebKit.dll
>
> Report ID: 5d8e33d7-643b-4605-b333-e275fa34eb97
>
> Faulting package full name:
>
> Faulting package-relative application ID:
>
>
>
>
>
> Fault bucket 120562057157, type 4
>
> Event Name: APPCRASH
>
> Response: Not available
>
> Cab Id: 0
>
>
>
> Problem signature:
>
> P1: pgAdmin4.exe
>
> P2: 0.0.0.0
>
> P3: 57ea0209
>
> P4: Qt5WebKit.dll
>
> P5: 5.5.1.0
>
> P6: 561c21e5
>
> P7: c0000005
>
> P8: 0000000000656a0c
>
> P9:
>
> P10:
>
>
>
> Attached files:
>
> \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER22FE.tmp.
> WERInternalMetadata.xml
>
> \\?\C:\Users\Plan-It Test\AppData\Local\Temp\WER2EE6.tmp.appcompat.txt
>
> \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2F54.tmp.mdmp
>
> \\?\C:\Users\Plan-It Test\AppData\Local\Temp\WER3466.tmp.
> WERDataCollectionFailure.txt
>
>
>
> These files may be available here:
>
> C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_pgAdmin4.exe_
> 56d2f47cc3652cd8762dd8b03fb84c5b4a145b67_1456a217_31405410
>
>
>
> Analysis symbol:
>
> Rechecking for solution: 0
>
> Report ID: 5d8e33d7-643b-4605-b333-e275fa34eb97
>
> Report Status: 4104
>
> Hashed bucket: 6fc72a316d292b3487cc89f4b7f90a8d
>
>
>
> Cheers
>
>
>
> Nigel
>
>
>
> *Dr Nigel Tucker*
>
> System Architect
>
> Specialised Structures NZ
>
> Telephone Direct (NZ) +64 (0) 3 482 2473
>
>
>
> [image: SS with Custom]
>
>
>
> *From:* Dave Page [mailto:dpage(at)pgadmin(dot)org]
> *Sent:* Monday, 3 October 2016 10:18 PM
> *To:* Nigel Tucker
> *Cc:* pgAdmin Support
> *Subject:* Re: [pgadmin-support] PgAdmin 4 not working in Windows 10
>
>
>
> Hi
>
>
>
> On Sat, Oct 1, 2016 at 6:13 PM, Nigel Tucker <nigel(at)specialisedstructures(dot)
> co.nz> wrote:
>
> Hi,
>
>
>
> I have recently installed the new Postgres 9.6 RC1, having previously used
> 9.2, 9.4, and 9.5 extensively for all our business activities.
>
>
>
> As a test, I performed a pg_upgrade to create a new copy of several
> databases on 9.6 RC1. All fine.
>
>
>
> However PgAdmin 4 always crashed with the usual ‘PgAdmin stopped working’
> message that it has always been prone to – but this time whenever I try to
> open ANY database.
>
>
>
> I'm not aware that it's always been prone to that. I've seen one or two
> reports, but that was amongst over 500 issues during development..
>
>
>
>
>
> I spent several hours installed Python in case it needed that to run
> correctly, and this seemed to improve things – it now crashes only every 10
> minutes or so. But now it’s gone back to crashing whenever I open a
> database again.
>
>
>
> Unless you've modified the config options, then installing Python won't
> make any difference. The runtime itself (which is the bit that would give
> the message above) is written in C++, and is linked with the Python
> interpreter at build time.
>
>
>
>
>
> So Question 1: Where is the pg_admin log now being stored if anywhere – if
> not, where can I set its path so I can see what’s happening?
>
>
>
> Under the %AppData% directory, e.g. C:\Users\dpage\AppData\Roaming\pgAdmin\pgadmin.log.
> You can change that in config_local.py (see config.py for the default
> setting, which you can copy/paste into config_local.py to override).
>
>
>
> Note that that is the log for the application server, i.e the Python code
> that is hosted in the runtime. The runtime doesn't have it's own log,
> besides what you might find in the event viewer.
>
>
>
> Question 2 – why doesn’t pgAdmin 4 for windows 10 work?
>
>
>
> It does for thousands of other people (at least we assume it does -
> they're keeping quiet if it doesn't). Of course there are always exceptions
> where some unexpected environmental issue causes problems.
>
>
>
>
>
> Since we use the Express for Windows Desktop version of Visual Studio
> 2015, the path to the debugger seems unavailable – have you any suggestions
> how to find out what is going wrong?
>
>
>
> It does sound like a runtime issue. You could install Qt, then try
> compiling/debugging your own build of the runtime. I'd hold on that option
> for the moment though, as it can take a little effort to setup a build
> environment.
>
>
>
> Before you do anything else though, please make sure you upgrade to
> PostgreSQL 9.6.0 and pgAdmin 4 1.0 (i.e. the GA versions, not RC1).
>
>
>
>
>
> I am happy to return to 9.5 for the moment, but I was really looking
> forward to using the new interface, and implementing it for all our users
> across the country.
>
>
>
> Sadly,
>
>
>
> Nigel
>
>
>
> *Dr Nigel Tucker*
>
> System Architect
>
> Specialised Structures NZ
>
> Telephone Direct (NZ) +64 (0) 3 482 2473
>
>
>
> [image: SS with Custom]
>
>
>
>
>
>
>
> --
>
> Dave Page
> Blog: http://pgsnake.blogspot.com
> Twitter: @pgsnake
>
> EnterpriseDB UK: http://www.enterprisedb.com
> The Enterprise PostgreSQL Company
>
>
>
>
>
> --
>
> Dave Page
> Blog: http://pgsnake.blogspot.com
> Twitter: @pgsnake
>
> EnterpriseDB UK: http://www.enterprisedb.com
> The Enterprise PostgreSQL Company
>
>
>
>
>
> --
>
> Dave Page
> Blog: http://pgsnake.blogspot.com
> Twitter: @pgsnake
>
> EnterpriseDB UK: http://www.enterprisedb.com
> The Enterprise PostgreSQL Company
>

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

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