Re: Cannot Open pgAdmin

Hi, I'm unable to open pgAdmin 4 and need guidance on upgrading. Could you
kindly provide a list of troubleshooting steps so I can attempt each one to
resolve the issue? Thank you.

Regards,
Nikita Wong

On Tue, May 7, 2024 at 8:13 PM Akshay Joshi <akshay(dot)joshi(at)enterprisedb(dot)com>
wrote:

> Hi Meow
>
> Have you upgraded pgAdmin 4? After reviewing the logs, it appears that
> pgAdmin 4 encounters migration failures.
> Could you please take a backup of your 'pgadmin4.db' file and relaunch
> pgAdmin?
>
> On Mon, May 6, 2024 at 6:46 PM Meow <iamspecial19(at)gmail(dot)com> wrote:
>
>> Yes, I can. Below are the logs.
>>
>> pgAdmin Runtime Environment
>> --------------------------------------------------------
>> Python Path: "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\python.exe"
>> Runtime Config File:
>> "C:\Users\iamsp\AppData\Roaming\pgadmin\runtime_config.json"
>> pgAdmin Config File: "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\config.py"
>> Webapp Path: "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgAdmin4.py"
>> pgAdmin Command: "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\python.exe -s C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgAdmin4.py"
>> Environment:
>> - ALLUSERSPROFILE: C:\ProgramData
>> - APPDATA: C:\Users\iamsp\AppData\Roaming
>> - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_2892_TAPPIXMXWUACYTWL
>> - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch
>> now?|LEFT_TO_RIGHT
>> - CommonProgramFiles: C:\Program Files\Common Files
>> - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
>> - CommonProgramW6432: C:\Program Files\Common Files
>> - COMPUTERNAME: ORANGJAHAT
>> - ComSpec: C:\WINDOWS\system32\cmd.exe
>> - DriverData: C:\Windows\System32\Drivers\DriverData
>> - EFC_12400: 1
>> - FPS_BROWSER_APP_PROFILE_STRING: Internet Explorer
>> - FPS_BROWSER_USER_PROFILE_STRING: Default
>> - HOMEDRIVE: C:
>> - HOMEPATH: \Users\iamsp
>> - LOCALAPPDATA: C:\Users\iamsp\AppData\Local
>> - LOGONSERVER: \\ORANGJAHAT
>> - NUMBER_OF_PROCESSORS: 8
>> - NVM_HOME: C:\Users\iamsp\AppData\Roaming\nvm
>> - NVM_SYMLINK: C:\Program Files\nodejs
>> - OneDrive: C:\Users\iamsp\OneDrive
>> - OS: Windows_NT
>> - Path: C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\runtime;C:\Program Files (x86)\Common
>> Files\Oracle\Java\java8path;C:\Program Files (x86)\Common
>> Files\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program
>> Files\Git\cmd;C:\Users\iamsp\AppData\Roaming\nvm;C:\Program
>> Files\nodejs;C:\Users\iamsp\AppData\Local\Programs\Python\Python310\Scripts\;C:\Users\iamsp\AppData\Local\Programs\Python\Python310\;C:\Users\iamsp\AppData\Local\Microsoft\WindowsApps;C:\Users\iamsp\AppData\Local\Box\Box
>> Edit\;C:\Users\iamsp\AppData\Local\Programs\Microsoft VS
>> Code\bin;C:\Users\iamsp\AppData\Local\GitHubDesktop\bin;C:\Users\iamsp\AppData\Roaming\nvm;C:\Program
>> Files\nodejs
>> - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
>> - PGADMIN_INT_KEY: 16e2a988-da18-4577-99c4-a0df35373aa8
>> - PGADMIN_INT_PORT: 5050
>> - PGADMIN_SERVER_MODE: OFF
>> - PROCESSOR_ARCHITECTURE: AMD64
>> - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 142 Stepping 11,
>> GenuineIntel
>> - PROCESSOR_LEVEL: 6
>> - PROCESSOR_REVISION: 8e0b
>> - ProgramData: C:\ProgramData
>> - ProgramFiles: C:\Program Files
>> - ProgramFiles(x86): C:\Program Files (x86)
>> - ProgramW6432: C:\Program Files
>> - PSModulePath: C:\Program
>> Files\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules
>> - PUBLIC: C:\Users\Public
>> - SESSIONNAME: Console
>> - SystemDrive: C:
>> - SystemRoot: C:\WINDOWS
>> - TEMP: C:\Users\iamsp\AppData\Local\Temp
>> - TMP: C:\Users\iamsp\AppData\Local\Temp
>> - USERDOMAIN: ORANGJAHAT
>> - USERDOMAIN_ROAMINGPROFILE: ORANGJAHAT
>> - USERNAME: iamsp
>> - USERPROFILE: C:\Users\iamsp
>> - windir: C:\WINDOWS
>> - ZES_ENABLE_SYSMAN: 1
>> --------------------------------------------------------
>>
>> Total spawn time to start the pgAdmin4 server: 0.022 Sec
>> 2024-05-06 21:08:53,568: ERROR pgadmin: Database migration failed
>>
>> 2024-05-06 21:08:53,768: ERROR pgadmin: Traceback (most recent call last):
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1971, in
>> _exec_single_context
>> self.dialect.do_execute(
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\default.py", line 919, in
>> do_execute
>> cursor.execute(statement, parameters)
>> sqlite3.OperationalError: duplicate column name: shared
>>
>> The above exception was the direct cause of the following exception:
>>
>> Traceback (most recent call last):
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\__init__.py", line 386, in upgrade_db
>> db_upgrade(app)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\setup\db_upgrade.py", line 25, in db_upgrade
>> flask_migrate.upgrade(migration_folder)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\flask_migrate\__init__.py", line 111, in wrapped
>> f(*args, **kwargs)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\flask_migrate\__init__.py", line 200, in upgrade
>> command.upgrade(config, revision, sql=sql, tag=tag)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\command.py", line 403, in upgrade
>> script.run_env()
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\script\base.py", line 583, in run_env
>> util.load_python_file(self.dir, "env.py")
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\util\pyfiles.py", line 95, in
>> load_python_file
>> module = load_module_py(module_id, path)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\util\pyfiles.py", line 113, in
>> load_module_py
>> spec.loader.exec_module(module) # type: ignore
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> File "<frozen importlib._bootstrap_external>", line 995, in exec_module
>> File "<frozen importlib._bootstrap>", line 488, in
>> _call_with_frames_removed
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\setup\..\..\migrations\env.py", line 95, in <module>
>> run_migrations_online()
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\setup\..\..\migrations\env.py", line 87, in
>> run_migrations_online
>> context.run_migrations()
>> File "<string>", line 8, in run_migrations
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\runtime\environment.py", line 948, in
>> run_migrations
>> self.get_context().run_migrations(**kw)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\runtime\migration.py", line 627, in
>> run_migrations
>> step.migration_fn(**kw)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\migrations\versions\a091c9611d20_.py", line 27, in upgrade
>> op.add_column('server', sa.Column('shared', sa.Boolean()))
>> File "<string>", line 8, in add_column
>> File "<string>", line 3, in add_column
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\operations\ops.py", line 2142, in
>> add_column
>> return operations.invoke(op)
>> ^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\operations\base.py", line 445, in invoke
>> return fn(self, operation)
>> ^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\operations\toimpl.py", line 171, in
>> add_column
>> operations.impl.add_column(table_name, column, schema=schema, **kw)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\ddl\impl.py", line 334, in add_column
>> self._exec(base.AddColumn(table_name, column, schema=schema))
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\ddl\impl.py", line 207, in _exec
>> return conn.execute(construct, multiparams)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1422, in execute
>> return meth(
>> ^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\sql\ddl.py", line 180, in
>> _execute_on_connection
>> return connection._execute_ddl(
>> ^^^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1533, in
>> _execute_ddl
>> ret = self._execute_context(
>> ^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1850, in
>> _execute_context
>> return self._exec_single_context(
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1990, in
>> _exec_single_context
>> self._handle_dbapi_exception(
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 2357, in
>> _handle_dbapi_exception
>> raise sqlalchemy_exception.with_traceback(exc_info[2]) from e
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1971, in
>> _exec_single_context
>> self.dialect.do_execute(
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\default.py", line 919, in
>> do_execute
>> cursor.execute(statement, parameters)
>> sqlalchemy.exc.OperationalError: (sqlite3.OperationalError) duplicate
>> column name: shared
>> [SQL: ALTER TABLE server ADD COLUMN shared BOOLEAN]
>> (Background on this error at: https://sqlalche.me/e/20/e3q8)
>>
>>
>> Traceback (most recent call last):
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1971, in
>> _exec_single_context
>>
>> self.dialect.do_execute(
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\default.py", line 919, in
>> do_execute
>> cursor.execute(statement, parameters)
>> sqlite3.OperationalError: duplicate column name: shared
>>
>> The above exception was the direct cause of the following exception:
>>
>> Traceback (most recent call last):
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\__init__.py", line 386, in upgrade_db
>> db_upgrade(app)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\setup\db_upgrade.py", line 25, in db_upgrade
>> flask_migrate.upgrade(migration_folder)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\flask_migrate\__init__.py", line 111, in wrapped
>> f(*args, **kwargs)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\flask_migrate\__init__.py", line 200, in upgrade
>> command.upgrade(config, revision, sql=sql, tag=tag)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\command.py", line 403, in upgrade
>> script.run_env()
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\script\base.py", line 583, in run_env
>> util.load_python_file(self.dir, "env.py")
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\util\pyfiles.py", line 95, in
>> load_python_file
>> module = load_module_py(module_id, path)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\util\pyfiles.py", line 113, in
>> load_module_py
>> spec.loader.exec_module(module) # type: ignore
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> File "<frozen importlib._bootstrap_external>", line 995, in exec_module
>> File "<frozen importlib._bootstrap>", line 488, in
>> _call_with_frames_removed
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\setup\..\..\migrations\env.py", line 95, in <module>
>> run_migrations_online()
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\setup\..\..\migrations\env.py", line 87, in
>> run_migrations_online
>> context.run_migrations()
>> File "<string>", line 8, in run_migrations
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\runtime\environment.py", line 948, in
>> run_migrations
>> self.get_context().run_migrations(**kw)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\runtime\migration.py", line 627, in
>> run_migrations
>> step.migration_fn(**kw)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\migrations\versions\a091c9611d20_.py", line 27, in upgrade
>> op.add_column('server', sa.Column('shared', sa.Boolean()))
>> File "<string>", line 8, in add_column
>> File "<string>", line 3, in add_column
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\operations\ops.py", line 2142, in
>> add_column
>> return operations.invoke(op)
>> ^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\operations\base.py", line 445, in invoke
>> return fn(self, operation)
>> ^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\operations\toimpl.py", line 171, in
>> add_column
>> operations.impl.add_column(table_name, column, schema=schema, **kw)
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\ddl\impl.py", line 334, in add_column
>> self._exec(base.AddColumn(table_name, column, schema=schema))
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\alembic\ddl\impl.py", line 207, in _exec
>> return conn.execute(construct, multiparams)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1422, in execute
>> return meth(
>> ^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\sql\ddl.py", line 180, in
>> _execute_on_connection
>> return connection._execute_ddl(
>> ^^^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1533, in
>> _execute_ddl
>> ret = self._execute_context(
>> ^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1850, in
>> _execute_context
>> return self._exec_single_context(
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1990, in
>> _exec_single_context
>> self._handle_dbapi_exception(
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 2357, in
>> _handle_dbapi_exception
>> raise sqlalchemy_exception.with_traceback(exc_info[2]) from e
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\base.py", line 1971, in
>> _exec_single_context
>> self.dialect.do_execute(
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\python\Lib\site-packages\sqlalchemy\engine\default.py", line 919, in
>> do_execute
>> cursor.execute(statement, parameters)
>> sqlalchemy.exc.OperationalError: (sqlite3.OperationalError) duplicate
>> column name: shared
>> [SQL: ALTER TABLE server ADD COLUMN shared BOOLEAN]
>> (Background on this error at: https://sqlalche.me/e/20/e3q8)
>>
>> During handling of the above exception, another exception occurred:
>>
>> Traceback (most recent call last):
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin 4\web\pgAdmin4.py",
>> line 103, in <module>
>> app = create_app()
>> ^^^^^^^^^^^^
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\__init__.py", line 473, in create_app
>> run_migration_for_sqlite()
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\__init__.py", line 432, in run_migration_for_sqlite
>> upgrade_db()
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\__init__.py", line 391, in upgrade_db
>> backup_db_file()
>> File "C:\Users\iamsp\AppData\Local\Programs\pgAdmin
>> 4\web\pgadmin\__init__.py", line 368, in backup_db_file
>> os.rename(SQLITE_PATH, backup_file_name)
>> PermissionError: [WinError 32] The process cannot access the file because
>> it is being used by another process:
>> 'C:\\Users\\iamsp\\AppData\\Roaming\\pgAdmin\\pgadmin4.db' ->
>> 'C:\\Users\\iamsp\\AppData\\Roaming\\pgAdmin\\pgadmin4.db.20240506210853'
>>
>>
>> Regards,
>> Nikita Wong
>>
>>
>> On Mon, May 6, 2024 at 1:56 PM Akshay Joshi <
>> akshay(dot)joshi(at)enterprisedb(dot)com> wrote:
>>
>>> Hi Meow
>>>
>>> Can you please scroll down to the "Fatal Error" window and provide the
>>> logs?
>>>
>>> On Sun, May 5, 2024 at 1:44 AM Meow <iamspecial19(at)gmail(dot)com> wrote:
>>>
>>>> Hi,
>>>> After installing pgAdmin 4 v8.6 (released May 2, 2024), upon attempting
>>>> to open it from my computer, I encountered a fatal error. Kindly refer to
>>>> the attached video recording for your reference. Could you please help?
>>>>
>>>> Regards,
>>>> Nikita Wong
>>>>
>>>