Re: BUG #6194: Cannot install any of the installers

Sorry, forgot to include the attachments in my previous email. 2 log file attached.

Thank you,
Pradeep Dharmavarapu
Mobile: (571) 296-9783
Email: pradeep(dot)dharmavarapu(at)live(dot)com

From: pradeep(dot)dharmavarapu(at)live(dot)com
To: ashesh(dot)vashi(at)enterprisedb(dot)com
CC: pgsql-bugs(at)postgresql(dot)org
Subject: RE: [BUGS] BUG #6194: Cannot install any of the installers
Date: Mon, 5 Sep 2011 10:13:19 -0400

echo %TEMP% - Location of the Temp directory on my system
cd %TEMP% - DOS opens the Temp directory
echo test > test.log - creates this test.log file inside the Temp directory.

Also, the log files were not at the location you mentioned, but were at the AppData\Local directory level. So I am including the latest log file for your reference. Hope that helps.

Thank you,
Pradeep Dharmavarapu
Mobile: (571) 296-9783
Email: pradeep(dot)dharmavarapu(at)live(dot)com

From: ashesh(dot)vashi(at)enterprisedb(dot)com
Date: Mon, 5 Sep 2011 18:49:15 +0530
Subject: Re: [BUGS] BUG #6194: Cannot install any of the installers
To: pradeep(dot)dharmavarapu(at)live(dot)com
CC: pgsql-bugs(at)postgresql(dot)org

And, what is the output for the following commands:echo %TEMP%cd %TEMP%echo test > test.log --

Thanks & Regards,

Ashesh Vashi

EnterpriseDB INDIA: Enterprise PostgreSQL Company

http://www.linkedin.com/in/asheshvashi

On Mon, Sep 5, 2011 at 6:47 PM, Pradeep Dharmavarapu <pradeep(dot)dharmavarapu(at)live(dot)com> wrote:

There is a folder called .bitrock and inside that folder there is only .tmp_5996_6742595 directory that only contains a collection of some .png files. There are no log messages from what I have.

Thank you,

Pradeep Dharmavarapu
Mobile: (571) 296-9783
Email: pradeep(dot)dharmavarapu(at)live(dot)com

From: ashesh(dot)vashi(at)enterprisedb(dot)com
Date: Mon, 5 Sep 2011 12:07:53 +0530
Subject: Re: [BUGS] BUG #6194: Cannot install any of the installers

To: pradeep(dot)dharmavarapu(at)live(dot)com
CC: pgsql-bugs(at)postgresql(dot)org

Hi Pradeep,

- Can you please share the log file(s) found under the temp directory (named with bitrock-*.log)?
- What is the output of the following command?
echo %TEMP%
--

Thanks & Regards,

Ashesh Vashi

EnterpriseDB INDIA: Enterprise PostgreSQL Company

http://www.linkedin.com/in/asheshvashi

On Fri, Sep 2, 2011 at 8:45 PM, Pradeep D <pradeep(dot)dharmavarapu(at)live(dot)com> wrote:

The following bug has been logged online:

Bug reference: 6194
Logged by: Pradeep D
Email address: pradeep(dot)dharmavarapu(at)live(dot)com

PostgreSQL version: all
Operating system: Windows 7 64 bit SP1
Description: Cannot install any of the installers
Details:

I keep getting these errors -
1. Unable to write inside TEMP environment variable path

2. An error occured executing the Microsoft VC++ runtime installer

The first message is with 9.x installer version and the second is with 8.x
versions.

I am the admin on my machine.

I also have Windows Scripting active and also disable my antivirus and

firewall while installing these packages.

Please help with any instructions to fix this issue.

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