Hey all,
In advance of tomorrow's meeting, here's another graphic that outlines
some of the organization of the RT schema:
http://bestpractical.com/rt/3.4-schema.png
Jesse tells me email messages are stored in the "Attachments" table. I
guess you'd think of them as mail parts. Are the headers stored there,
too?
Some food for thought for tomorrow. I'll try to spend a little time
understanding it myself before the meeting.
Cheers,
David