Re: Windows installer bugs (was: [BUGS] BUG #2374: Installation Error)

It does, and it's listed on the page. It clearly states use the
mailinglists for general stuff, and the trackers for installer specific
issues.

However, this is the official installer for pg on win32. And I'd expect
a lot of new users not to know (or understand) the distinction that the
installer is not a part of the database project. To people from the
outside, that just doesn't make sense.

Don't expect ppl to actually *read* what's on the pages. ;-) For
example, it clearly says "don't download from here, download from the
ftp network", and we still get an avg of some 400 downloads per day,
with well over 1000/day around releases. (That just download a HTML file
with a redirect to the ftp network, so pgFoundry stands a chance of
surviving)

(Notice that we also have text saying please don't post postgresql bugs
here, just installer bugs, and we still regularly get bug reports about
general backend stuff)

Now, it would certainly help if more people could actually help in
*answering* the bugs/questions that are posted :), but that's a
different question...

//Magnus

> -----Original Message-----
> From: pgsql-hackers-owner(at)postgresql(dot)org
> [mailto:pgsql-hackers-owner(at)postgresql(dot)org] On Behalf Of Jim Nasby
> Sent: Thursday, April 06, 2006 1:42 PM
> To: pgsql-hackers(at)postgresql(dot)org
> Subject: [HACKERS] Windows installer bugs (was: [BUGS] BUG
> #2374: Installation Error)
>
> -bugs is getting inundated with windows installer bugs, and
> people on the list don't seem to be replying to them. Can
> someone with the installer project add more prominent
> information about where users should be reporting installer
> bugs to? (I'm guessing that the installer has a bug tracker,
> but I'm not online right now to check...)
>
> Begin forwarded message:
>
> > From: "Rick Craft" <rickcraft(at)usa(dot)net>
> > Date: April 4, 2006 4:26:33 AM EDT
> > To: pgsql-bugs(at)postgresql(dot)org
> > Subject: [BUGS] BUG #2374: Installation Error
> >
> >
> > The following bug has been logged online:
> >
> > Bug reference: 2374
> > Logged by: Rick Craft
> > Email address: rickcraft(at)usa(dot)net
> > PostgreSQL version: 8.1.3
> > Operating system: Windows XP Professional
> > Description: Installation Error
> > Details:
> >
> > Whenever I select a Service Username, I get a message that
> > localhost\username does not exist, do I want to create an
> account.
> > When
> > answering YES, a password is automatically generated, and the
> > installation continues. After installing all of the DLL's and
> > modules, it says that the username that I created at the beginning
> > already exists and then it does a rollback. this happens no matter
> > what username I try to create as the Service username.
> >
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> >
> > http://archives.postgresql.org
> >
>
> --
> Jim C. Nasby, Sr. Engineering Consultant jnasby(at)pervasive(dot)com
> Pervasive Software http://pervasive.com work: 512-231-6117
> vcard: http://jim.nasby.net/pervasive.vcf cell: 512-569-9461
>
>
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