Re: news ticker Services Policy -- time for a change?

From: Gabriele Bartolini <gabriele(dot)bartolini(at)2ndQuadrant(dot)it>
To: Josh Berkus <josh(at)agliodbs(dot)com>
Cc: pgsql-www(at)postgreSQL(dot)org
Subject: Re: news ticker Services Policy -- time for a change?
Date: 2013-06-14 06:30:53
Message-ID: 51BAB89D.5070306@2ndQuadrant.it
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Hi Josh,

Il 14/06/13 00:02, Josh Berkus ha scritto:
> The idea is that I think we want announcements like Gandi's PAAS on the
> home page, or StormDB launching, but not announcements like PGX
> introducing new emergency services.

Well before joining 2ndQuadrant I have been doing open source advocacy
in the public sector in Italy for years.

The major obstacle I always found when trying to propose the adoption of
open source and free software solutions in production environments was
the lack of professional 24/7 support with proper SLAs and
responsibility levels.

I am sure that you have shared the same uncomfortable feeling of
speaking in front of hundreds of people about how good open source
software is, then being followed by O**cle or MS salesmen/speakers
saying: "Yes, open source software is cool ... but ... what happens if
on a Sunday afternoon your database breaks?".

I felt like tilting at windmills. That was the main reason for which I
started the business.

So, personally, I believe that this kind of services is extremely good
and needs to be encouraged by the PostgreSQL.org website which is by far
the most important hub resource for PostgreSQL information in the world
(therefore the main target for CTOs or strategy officers that seek to
introduce Postgres in their business environment).

My 2 cents on this.

Ciao,
Gabriele

--
Gabriele Bartolini - 2ndQuadrant Italia
PostgreSQL Training, Services and Support
gabriele(dot)bartolini(at)2ndQuadrant(dot)it | www.2ndQuadrant.it

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