| From: | Josh Berkus <josh(at)agliodbs(dot)com> |
|---|---|
| To: | pgsql-hackers(at)postgresql(dot)org |
| Cc: | "Luke Lonergan" <llonergan(at)greenplum(dot)com>, "Peter Eisentraut" <peter_e(at)gmx(dot)net> |
| Subject: | Re: OTRS |
| Date: | 2006-08-20 22:02:30 |
| Message-ID: | 200608201502.30667.josh@agliodbs.com |
| Views: | Raw Message | Whole Thread | Download mbox | Resend email |
| Thread: | |
| Lists: | pgsql-hackers |
All,
> We use OTRS for customer issue tracking, but we use Jira from Atlassian
> for our internal bug tracking. We also use Confluence and Fisheye from
> Atlassian, and they are all excellent tools IMO.
>
> OTRS has been OK and fairly malleable.
Actually, having done a fairly significant amount of the hacking on OTRS, I
can't recommend it. The code is a mess, and very hard to modify.
--
--Josh
Josh Berkus
PostgreSQL @ Sun
San Francisco
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