New 'carrier-grade' PostgreSQL Support Service launched

2ndQuadrant has launched a 'carrier-grade' support service for companies who
require absolute mission-critical incident protection. The company has
decided to offer this level of service commitment to support the rapidly
growing adoption of PostgreSQL by enterprises requiring the highest level of
support services.

This new service, branded Platinum Production Support, provides the
additional reassurance of a guaranteed 15-minute (human) response time,
4-hour workaround, and a fix within 24 hours for PostgreSQL production
databases - with 24/7 coverage.

2ndQuadrant has an excellent track record of recovering databases for
companies of all sizes, having provided 24/7 production support for over 8
years. Simon Riggs, CTO of 2ndQuadrant, said, "More of our major clients
from financial, telecoms and internet-based sectors are increasingly
requiring extraordinary levels of up-time to avoid the potentially
significant costs of downtime. With the rise in PostgreSQL databases at the
heart of these mission-critical operations, we've launched this new service
to ensure that organisations have the best support available, and equally to
provide reassurance in their choice of database. The Platinum service
complements our popular Gold service, providing clients-where every minute
of downtime counts-with the reassurance they need."

PostgreSQL is becoming a default choice for many leading corporations and
public sector organisations, who can see the value in open source products
and the benefits of reducing the costs of fee-based database licences.
2ndQuadrant's launch of this level of support heralds new expectations of
PostgreSQL, and helps dismiss the fears amongst the sceptics that an open
source database might be a higher-risk choice.

Platinum Production Support is available now from 2ndQuadrant.

Find out more at 2ndQuandrant.com/en/support

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Howard Rolph
<http://www.2ndQuadrant.com/> www.2ndQuadrant.com

PostgreSQL Development, 24x7 Support, Training & Services